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Rotolo Chevrolet

Fontana, CA

4.8
565 Reviews

16666 S Highland Ave

Fontana, CA

92336

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Showing 565 reviews

April 27, 2023

My vehicle is always ready when promised. I love that it’s always washed before they deliver it back to me. I’ve been dealing with Mike Floyd and Rotolo Chevrolet for years and will continue More

by LAZALDEMEMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Floyd, Jamie Harshman, Pierre Garispe
Apr 28, 2023 -

Rotolo Chevrolet responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Best, Armando Rojo | armando@rotolo.com | General Manager

April 27, 2023

The entire experience is always top notch! ! My salesman Ken Jacobson is always knowledgeable and easy to work with!! More

by CLIFF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Jacobson , Armando Rojo
Apr 28, 2023 -

Rotolo Chevrolet responded

Cliff, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. I am sincerely pleased to know that Ken's efforts have made the difference in your vehicle-buying experience. Your testimonial gives me the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Best, Armando Rojo | armando@rotolo.com | General Manager

April 27, 2023

The experience at the dealer was good. A little too far. Email communications was somewhat poor. More

by tralmaraz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Moises
Apr 28, 2023 -

Rotolo Chevrolet responded

Thank you for the great feedback! I appreciate hearing all comments so we can provide the best service to our customers. Please reach out to me if you have any questions or concerns. We look forward to serving you again. Best, Armando Rojo | armando@rotolo.com | General Manager

April 26, 2023

Excellent service, very helpful, Finished sooner than I thought. Javier was very helpful, Excellent service! More

by jbraund951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Apr 27, 2023 -

Rotolo Chevrolet responded

Thank you for taking the time to write this great review. It's wonderful to hear that our team was able to provide you with a wonderful experience! I really appreciate this feedback and I will share it with them. If you have any questions or further needs, please don't hesitate to contact me or stop by for a visit. Best, Armando Rojo | armando@rotolo.com | General Manager

April 26, 2023

My 2nd vehicle from Rotolo! ! Great service thru out the facility. Thank you James Acosta n Temo More

by DAFFNEYIVERSON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Acosta , Temo Robles
Apr 28, 2023 -

Rotolo Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, Armando Rojo | armando@rotolo.com | General Manager

April 26, 2023

I had a wonderful experience buying my new Chevy sparks here. The staff were so helpful and overall made my experience great More

by VALENTINA3521
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul in sales dept
Apr 28, 2023 -

Rotolo Chevrolet responded

Valentina, thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Armando Rojo | armando@rotolo.com | General Manager

April 26, 2023

I always have a good experience with your staff. Especially your transmission manager who it took only one ride to tell me what was wrong with my truck. It ended up being the axles, to where Glendor More

by DANNY65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Schoonover, Brian Benson, Annette Book, Randy Dover, Jim Schultz
Apr 28, 2023 -

Rotolo Chevrolet responded

Danny, thank you for sharing this great feedback with us. I feel our service department is what makes Rotolo Chevrolet special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Best, Armando Rojo | armando@rotolo.com | General Manager

April 26, 2023

Great customer service provided by Wilfredo. Wilfredo gave me extensive knowledge and understanding of the type of truck I was looking for. In the end I drove off in what I truly wanted and we c More

by ANLOPEZ003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilfredo brunes
Apr 28, 2023 -

Rotolo Chevrolet responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Armando Rojo | armando@rotolo.com | General Manager

April 25, 2023

Good and friendly personnel but wait time for basic oil change and tire rotation was extremely long More

by VICTORMRUIZ1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Apr 27, 2023 -

Rotolo Chevrolet responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to me and I strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Best, Armando Rojo | armando@rotolo.com | General Manager

April 25, 2023

Dealership has knowledgeable and professional employees. Facility is cleaned and well maintained. I highly recommend this dealership for all your vehicle needs. More

by DAYDAYYOSHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rufino in service
Apr 27, 2023 -

Rotolo Chevrolet responded

To say thank you is not enough! I am thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Rotolo Chevrolet again! Best, Armando Rojo | armando@rotolo.com | General Manager

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