Roswell Mitsubishi

Honest and good service This is an excellent service center. Unfortunately when you're getting work done on your car, you really only have one person to judge by. Lucky for m This is an excellent service center. Unfortunately when you're getting work done on your car, you really only have one person to judge by. Lucky for me I got Konrad: the most honest, respectful, straightforward gentlemen I've dealt with at a service center in a long time. I was getting quite a bit of work done, so he worked with me on the labor cost, and matched a quote I had gotten at another shop. By the time I went back to pick up my car he charged me less than he had even quoted, and was happy to tell me he was able to work the price down. I was just passing through, but if I lived in the Atlanta area, I would certainly make this my regular service center. More

terrible experience turned better After dealing with one sales person paul who dropped the ball during and after the purchasing process. I had a better experience with Phill Malone III After dealing with one sales person paul who dropped the ball during and after the purchasing process. I had a better experience with Phill Malone III, even though he did not make anything off my deal becasue the other sales man I worked with Paul originally (which I would of chose of Phill from the beginning second go round) Phill answered my calls, got things done, made no exscuses and repaired my used vehicle to prestine condition followed through with management and got things done. If your want to deal with an honest salesman who wont try and play bait and switch games like Paul did then ask for Phill. If things were left with Paul I would of never worked with this dealer again because he was VERY rude, lied about repairs being done, tried to add another 1000 on my loan and talked down to me because I didnt buy the most expensive car on the lot!!! Big mistake!!! But because of my positive experience with Phill I would recommend this dealership. More

A good Experience buying my 2010 Lexus LS 460 I visited Roswell Mitsubishi and dealt with Philip Malone III. I visited 3 times over a 30 day period trying to be a good shopper and negotiator. Ph I visited Roswell Mitsubishi and dealt with Philip Malone III. I visited 3 times over a 30 day period trying to be a good shopper and negotiator. Philip was very patient and always got me my answers. I shopped on line and visited several Atlanta area dealers and drove several Lexus LS 460's. I am a selective buyer and really didi my homework. Philip was Great and got me the best deal he could. Then the finance manager beat my local bank for the best rate. I am very pleased and just referred a friend to Philip. More

Best car buying experience ever! Roswell Mitsubishi has my business for life. Our salesman, Philip Malone III is incredible! My wife and I totalled our car, and we were in real need Roswell Mitsubishi has my business for life. Our salesman, Philip Malone III is incredible! My wife and I totalled our car, and we were in real need of a vehicle. With our credit rating below poor, and no money down, we were desperate. On our first visit we were just shell shocked by the payments were were looking at. We left very disheartened. Mr. Malone did not give up on us. He worked overnight to secure us a deal on the vehicle we wanted. After hours of fighting and soul searching my wife and I ran over our budget again and were able to meet the wonderful deal Mr. Malone worked out for us. Finance Manger Anthony Williams made finalizing the deal fast and painless; for which were most grateful as my parents had driven the hour and a half to Roswell and were waiting to make sure we got our vehicle. If it weren't for Philip Malone III we would probably have wound up at a buy-here-pay-here purchasing a clunker. Mr. Malone went to bat for us and got us a new 2015 Mitsubishi Outlander Sport ES 4WD. Thank you Mr. Malone, and thank you Roswell Mitsubishi!! More

BUYERS BEWARE We bought a 2013 ford edge from this place they told us they would hand delivery car that didnt happen. When they recieved payment we called them to s We bought a 2013 ford edge from this place they told us they would hand delivery car that didnt happen. When they recieved payment we called them to see when it would arrive they didnt know they had recieved payment so they say. Then they tell us we dont hand deliver any car so I asked when will I get my car? The manager gives me a story about a Bentley he purchased from California and said it took ten days. Im like and thats 3000 miles away Im 120 miles away and its been 4 days now. Now its been almost 45 days and there title department cant send a title out and I call up there and as before the best line of all. They are out of the office, funny the owner general manager and the title office poof gone when you need an answer. So ended up calling Mitsubishi headquarters they said they would get the problem taken care of. PS. NOBODY IN GA GIVES A RIP ABOUT YOU THE MANAGER BUYING A BENTLEY SING THAT SAB STORY TO SOMEONE YOU THINK CARES. Arron Cooper was salesman he was good but his hands were tied to what his big shot wanta B boss said More

SOLD to someone else during TEST DRIVE I contacted this car dealership and had been working with Larry. I spoke with Larry about a 13 Acura ILX that I was interested in purchasing and expl I contacted this car dealership and had been working with Larry. I spoke with Larry about a 13 Acura ILX that I was interested in purchasing and explained that I would be driving 3 hours to get there. I spoke with Larry before I left my driveway to inform him that I was on my way and to ensure the car I was interested in was still available. Upon arrival at Roswell Mitsubishi I met Larry and test drove the car. I was only gone for about 15 minutes. When I returned Larry said the car was SOLD and the lady was inside working on her financing. At first I thought he was joking, he was NOT. He asked me if I wanted to meet her on her way out incase I did not believe him. Why would I want to meet her?? He said I know people think attorneys are here and car salesman are right below them. I have never dealt with such dishonest people. However, my trip was not a waste I found a Wonderful dealership just down the road -Platinum Cars and bought a car from them and will recommend them to anyone. More

Great Experience Ever!!!! Had a wonderful experience at this dealership, Phillip listened to my request and within less than two hours was driving out with a Buick Verano. Wha Had a wonderful experience at this dealership, Phillip listened to my request and within less than two hours was driving out with a Buick Verano. What a service!! Being a first time buyer it was a stress free experience and am happy to say never been treated like royalty. More

Stereotypical car salesman attitude and tricks Was referred to Roswell Mitsubishi and although I had, had a horrible experience with Alpha Auto (their used dealership that they try to hide under a Was referred to Roswell Mitsubishi and although I had, had a horrible experience with Alpha Auto (their used dealership that they try to hide under a different name) I gave them a second chance. They did significantly better; however, there is a prevalent attitude among car salesman that they are some how smarter and we are all gullible. The salesman I originally spoke with told me that he had the great deal on a car I would love, which did not come even close to suit me, I am sure that a small compact hatchback in pastel purple is some one's cup of tea, but as a 40 year old male with kids and a job it is not mine. I was patient and explained it really did not work for me, but that I had found other vehicles in their used section that were of interest. Ever car that I asked about had been sold already, this was over a week ago, and those cars are ALL still on their website, so at this point, I'm pretty sure it's not merely the work of xxxx poor website management and more a cheap ploy to pull in business. So finally after listening to the cars that I am interested the salesman tells me that he has found the perfect car for me, and this time he does in fact come up with something I would be interested in. I start asking for information (I see no reason to drive all the way to a dealer unless I know everything I need up front) he gets a bit annoyed tells me at least 5 times this it the perfect car for me, and I need to move fast. I get to the point where I ask the price and he tells me $15,999 which is high and he knows I think this then tells me but for me it's $14,999. Well I go online and find the vehicle in question, and it's on their website at $15,699 and in an add online for a special "e-price" of $14,699. So Paul if you want to know where you lost the sale, this was it, your price was high, even your "special" price but to assume that I'm dumb is something I will not stand for, and to play these tricks is definitely something I won't stand for. So bottom line they had some decent cars but if you find something you absolutely can't live without, make sure you see what the real price is, and do your research on what the car is worth, because there is a good chance some one is pulling something. More

Poor follow up We purchased a vehicle and out of state. Every step they promised over night next day delivery of paperwork and in every case they failed. The drive We purchased a vehicle and out of state. Every step they promised over night next day delivery of paperwork and in every case they failed. The drivers door had a large scratch which we were never informed of and the transport driver had it marked on his delivery slip so it was scratched when purchased. Lastly, we have had the vehicle for a week and still no temp tags after numerous calls with typical promises that it would be delivered overnight. More

Awesome Jason was extremely helpful, and very knowledgeable about the product he was selling. Hands down the smoothest experience I've ever had with a deale Jason was extremely helpful, and very knowledgeable about the product he was selling. Hands down the smoothest experience I've ever had with a dealership. More