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Roswell INFINITI of North Atlanta - Service Center

Roswell, GA

4.5
883 Reviews

883 Reviews of Roswell INFINITI of North Atlanta - Service Center

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June 01, 2021

The service representative was very professional and take care of me with great respect in a reasonable timeframe I will keep coming back and working with him you all at infinite have a productive day.yours More

by HINESCLIVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 08, 2021 -

Roswell INFINITI of North Atlanta responded

Hi Clive, we're glad to hear you enjoyed your visit. We're always here if you need anything in the future. As always, we appreciate your patronage. Have a good day!

June 01, 2021

The service representative was courteous and professional. He explained the service process and even asked me if I wanted the use of a loaner car as opposed to waiting for my vehicle to be servi More

by LENFRYE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Freddy Flores
Jun 08, 2021 -

Roswell INFINITI of North Atlanta responded

Lenfrye, thanks for your praise and kind comments about our team. We look forward to seeing you back in the future. Have a great day!

June 01, 2021

The team were very thorough and repaired the issue with my car. I had a loaner car throughout so was never disrupted by the length of the repair - which was 100% covered under warranty. More

by PAULLUPTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Triola
Jun 08, 2021 -

Roswell INFINITI of North Atlanta responded

Hello Paullupton, thank you; we appreciate your feedback! Please let us know if there is anything we can do for you in the future!

June 01, 2021

Derek and his team were helpful, informative and easy to work with. I am very pleased with the car I chose, and would recommend Infiniti of Roswell. More

by bbusker181
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damone Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natasha Patterson
Jun 08, 2021 -

Roswell INFINITI of North Atlanta responded

Bbusker181, thank you for sharing your positive experience! We're so happy to hear that you had a great experience with us. Please feel free to reach out if you need anything at all, we're always here to help!

May 31, 2021

I always receive great service here my issue is with each visit after washing my car interior is always poorly vacuumed debris hidden under mats. More

by BLACKSWAN243
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quinton Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Roswell INFINITI of North Atlanta responded

Blackswan243, thank you for the feedback. We'll get with our valet team and stress the importance of vacuuming the floor thoroughly. Thank you for your patronage!

May 27, 2021

Excellent. My oil change lead to a battery change which was a life saver, as I am heading on a trip. If my rep had not mentioned at the last min that my battery was not fully charged and needed to be repl More

by AMILLER37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fredy Flores
Jun 08, 2021 -

Roswell INFINITI of North Atlanta responded

Amiller37, thank you for your kind words and this wonderful review! We hope you had a wonderful trip and look forward to seeing you again in the future!

May 27, 2021

Everyone is really attentive, efficient and professional and the services are always fast! Easy to make an appointment online, service is fast and great customer service More

by RGILBERT1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Pruett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Gray, Josh Andrews, Reginald Johnson
Jun 08, 2021 -

Roswell INFINITI of North Atlanta responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 25, 2021

I had to remove half a star cause the less than year old battery was bad in the first place and the other half of the star cause I was told my car would be ready the next day. And that day would have been l More

by THEMBIJOHNSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/a
May 26, 2021 -

Roswell INFINITI of North Atlanta responded

Hello, We're very sorry about the delay, we regret causing you any additional stress with your vehicle. We will pass this along to our service manager. As always, we appreciate your business and aim to do better in the future for you. Regards, Roswell Infiniti

May 25, 2021

Exceptional service. The whole staff makes taking your car in for service effortless.,I am driving my 4th Infiniti and I’ll definitely be driving a 5th. More

by SOPH_BUNNIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
May 26, 2021 -

Roswell INFINITI of North Atlanta responded

Soph_bunnie, thank you for sharing your positive experience!

May 25, 2021

The service personnel are friendly knowledgeable and great to work with. Work is done quickly and they keep you informed. Great service department over all. More

by CAVENLOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Freddy Flores
May 26, 2021 -

Roswell INFINITI of North Atlanta responded

Thank you so much for your review, we very much appreciate you and your patronage! Please let us know if you need anything in the future, we're always here to help!

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