Roswell INFINITI of North Atlanta - Service Center

Unexpected yet efficient The express service rep was great. My oil change turned into to a service that required me to leave my vehicle overnight. A loaner car was provided wi The express service rep was great. My oil change turned into to a service that required me to leave my vehicle overnight. A loaner car was provided without hesitation. Only issue was that the loaner required break service ( safety concern). I felt break vibration in the front and rear while driving. More

Routine Oil Change and Tire Rotation The service advisor (Trent) was out to meet us promptly and with a smile. He handled everything within 30 minutes and had us on our way. His professio The service advisor (Trent) was out to meet us promptly and with a smile. He handled everything within 30 minutes and had us on our way. His professionalism and friendliness is unmatched compared to all of the other dealerships we have been to over the last 30 years. Great employee and facility. I would recommend this service department to all. More

Service Terry did a great job of making sure my car was handled properly during a recent service visit. He's a valuable asset to the Infiniti team in Roswell. Terry did a great job of making sure my car was handled properly during a recent service visit. He's a valuable asset to the Infiniti team in Roswell. More

First service on new car Overall a Great service experience- recalls were explained, I received courteous friendly service from all personnel I encountered and a rental car wa Overall a Great service experience- recalls were explained, I received courteous friendly service from all personnel I encountered and a rental car was quickly provided for the day my car was serviced More

service - window The service rep, Jaime Miller, was outstanding. Personally confirmed warranty coverage before proceeding with the requested work. Provided Loaner Ca The service rep, Jaime Miller, was outstanding. Personally confirmed warranty coverage before proceeding with the requested work. Provided Loaner Car - made my day. Highly recommend Roswell Infiniti. More

Service Personnel Erica, my express service representative kept me informed throughout the process of my car being serviced. Erica was very customer service focused. Up Erica, my express service representative kept me informed throughout the process of my car being serviced. Erica was very customer service focused. Upon my request of a future service appointment, she readily and gladly set the appointment up for me, without hesitation. More

Vehicle service It is always a great experience having our vehicle serviced here. They take great pride and care in assisting all our needs!! I cannot think of any im It is always a great experience having our vehicle serviced here. They take great pride and care in assisting all our needs!! I cannot think of any improvements I could recommend. Thanks More

great service in service! david busey helped me with a few issues on my jx35 and I was quickly put in a loaner and my kids and I were on my way. very satisfied david busey helped me with a few issues on my jx35 and I was quickly put in a loaner and my kids and I were on my way. very satisfied More

Service was quick, accurate and reasonable This service center is very efficient and friendly. I seldom have to wait longer that 45minutes and I am kept up to date on the status of the service This service center is very efficient and friendly. I seldom have to wait longer that 45minutes and I am kept up to date on the status of the service being performed More

Roswell Infiniti Review Roswell Infiniti has been every effective in providing service after the sale. There sales team was very professional and used no pressure tactics to Roswell Infiniti has been every effective in providing service after the sale. There sales team was very professional and used no pressure tactics to sell. They just provided answers to all questions that I had and demonstrated all the options on my car. The service experience afterwards has all been a pleasure and easy. Great dealership! More