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Roswell INFINITI of North Atlanta - Service Center
Roswell, GA
881 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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881 Reviews of Roswell INFINITI of North Atlanta - Service Center
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March 27, 2017
Great Service The dealership offers "quick service" with no appointment necessary. Really helps with maintaining keeping my 2010 Ex35 in tip-top shape. Quick Servic The dealership offers "quick service" with no appointment necessary. Really helps with maintaining keeping my 2010 Ex35 in tip-top shape. Quick Service is the way to go. More
by Ex35Owner
Employees Worked With
Erica - Quick Service
February 12, 2017
Great service They are all so helpful and knowledgeable! I alwsys have a goid ecpeience. Their work is good. I feel like they look out for our best interests They are all so helpful and knowledgeable! I alwsys have a goid ecpeience. Their work is good. I feel like they look out for our best interests More
by Infiniti
Employees Worked With
Trent and Erica
February 07, 2017
Phenomenal Experience I recently had an issue with my Infiniti G37 that was purchased in September of 2017. David Busey was my service writer through my multiple visits wit I recently had an issue with my Infiniti G37 that was purchased in September of 2017. David Busey was my service writer through my multiple visits with the service department. I contacted David regarding an unknown issue with my vehicle, and he was able to have the issue addressed the same day. David was able to maintain open communication throughout the entire time my car was in service, and he also ensured that I understood the appropriate next steps with my vehicle. I greatly appreciate how Infiniti was able to have my vehicle fixed in a timely manner, and also the professionalism that David exhibited. David is prime example of how a member of the service department should interact with a customer. Thank you David and Infiniti. More
by Pcollin9
Employees Worked With
David Busey
February 06, 2017
Always a Great Experience! Jamie in service always takes great care of me. He is personable and explains routine service and repairs clearly. I was able to use a coupon that a Jamie in service always takes great care of me. He is personable and explains routine service and repairs clearly. I was able to use a coupon that added up to some excellent savings. I absolutely love my G37 and wouldn't take it anywhere else! More
by AndiM
Employees Worked With
Jamie Miller
February 02, 2017
Perfect service and promt attention on service. As always the service was promt and they kept me updated on the progress. It is a pleasure to go there and be pampered by everyone. As always the service was promt and they kept me updated on the progress. It is a pleasure to go there and be pampered by everyone. More
by Love boy
Employees Worked With
The rapid service person.
December 31, 2016
Oil change plus battery repair Even though I was disappointed that the extended warranty I purchased did not cover the repair to battery terminal, Bruce was exceptionally helpful in Even though I was disappointed that the extended warranty I purchased did not cover the repair to battery terminal, Bruce was exceptionally helpful in waiving the labor charge associated with this repair. Erika was friendly and professional. More
by Ranga
Employees Worked With
Erika and Bruce
December 30, 2016
Great waiting area for service. Enjoy the various areas for waiting - tv area, table space, desk area, and snacks and drinks available. Free wifi makes it easy to work while waiting. Enjoy the various areas for waiting - tv area, table space, desk area, and snacks and drinks available. Free wifi makes it easy to work while waiting. More
by Carol
Employees Worked With
Erika Denson
December 24, 2016
Quick and fast. No pressure to add additional services. Quick and fast oil change. Some additional services were recommended which I declined. No pressure to accept those services which was very welcome. T Quick and fast oil change. Some additional services were recommended which I declined. No pressure to accept those services which was very welcome. The service advisor was very nice to work with. More
by G37xS
Employees Worked With
Rushdi Rabia
December 09, 2016
Fixed my broken driver's seat forward and back motor. Promptly met and taken care of. Was notified by David of all progress on repair. First part did not work properly, and technician recognized and David Promptly met and taken care of. Was notified by David of all progress on repair. First part did not work properly, and technician recognized and David notified me that car would be one more day and I could keep loaner car (Q50 - very nice). Picked up car and everything works fine. Very happy with service. Multi-point inspection included even though I did not request. Happy to see that brake wear was measured. More
by Justin McGroin
Employees Worked With
David
December 03, 2016
Great service 10,000 mile service maintence and TCU repair. All was good. Loved the free loaner car. Was a great experience. Actually looking forward to next ser 10,000 mile service maintence and TCU repair. All was good. Loved the free loaner car. Was a great experience. Actually looking forward to next service More
by Levcd
Employees Worked With
Terry
