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Roswell INFINITI of North Atlanta - Service Center

Roswell, GA

4.5
883 Reviews

883 Reviews of Roswell INFINITI of North Atlanta - Service Center

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June 08, 2021

Your service staff is always professional, welcoming and explains everything in detail. We are always satisfied by the service and have confidence in the workmanship. More

by TINAJOHANSEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service dept
Jun 09, 2021 -

Roswell INFINITI of North Atlanta responded

Thank you so much for your review. We appreciate you and your patronage. Please let us know if there's anything we can do for you in the future, have a good day!

June 07, 2021

Excellent, Mark was very helpful and was able resolve all the issue, let me have the loaner and gave update regularly, will definitely recommend to my friend and family. More

by SHARIQUE123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
Jun 08, 2021 -

Roswell INFINITI of North Atlanta responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 07, 2021

Everything was great! I received courteous and Everything was great! I received courteous and efficient service, and was In and out in an hour. Employees are professional, honest and trustworth More

by Susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Jun 08, 2021 -

Roswell INFINITI of North Atlanta responded

Susan, we are glad we could help! Please let us know if you need anything in the future. As always, we appreciate your business!

June 07, 2021

I love with place, but I won't do a Saturday again. It looked like they were overwhelmed and got customer's vehicle issues mixed up. I will stick to my weekday service visits. More

by Monique
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris - in Service
Jun 08, 2021 -

Roswell INFINITI of North Atlanta responded

Thank you again for taking the time to let us know how we did. We'll work with our service team to see what processes we need to put into place to stay organized. We appreciate the feedback and your patronage. Have a good day!

June 05, 2021

Mark Crutchfield said he would fix my problem and he did!!!!! My pesky issue has had my car in the shop about 6 times (not just this dealership) and I think it is finally fixed! More

by BARB13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Crutchfield
Jun 08, 2021 -

Roswell INFINITI of North Atlanta responded

Barb13, your feedback and rating mean a lot to us. We sure hope the issue is fixed this time!

June 04, 2021

Freddy Flores is very friendly and personable. He explained everything thoroughly and answered all my questions. I asked Freddy questions about new 2022 QX60 and he was helpful. More

by ZENOBIABEASLEY
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dominic La Barrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Roswell INFINITI of North Atlanta responded

Zenobiabeasley, we really appreciate your feedback! Fredy is an asset to our company and we're glad you had a good experience with him!

June 04, 2021

Just moved to Alpharetta, happy to find you so close. quick, efficient , vey happy with the job. Love the car and love the dealer support. More

by RBJORSETH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fredy was great
Jun 08, 2021 -

Roswell INFINITI of North Atlanta responded

Rbjorseth, we're glad to hear you enjoyed your visit! We look forward to seeing you again in the future, welcome to Alpharetta!

June 04, 2021

Repairs completed as promised and on time. Warranty work. Service writer Chris Hansen was awesome! He even offered to bring our car to us due to our schedule. Valet/greeters were friendly and professional. More

by wcamp70
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
chris hansen
Jun 08, 2021 -

Roswell INFINITI of North Atlanta responded

Hello Wcamp70, we appreciate you taking the time to leave us this feedback. We look forward to seeing you in the future!

June 03, 2021

Always appreciate the level of professionalism from the service team. They are communicative, friendly and helpful. I will definitely be back again for future services. More

by KRISTIN.GARCIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Flores
Jun 08, 2021 -

Roswell INFINITI of North Atlanta responded

Kristin.garcia, we are so happy to read such a great review about Roswell Infiniti Of North Atlanta!

June 02, 2021

Excellent experience! Very helpful and finished work on time! Even had a loaner for me which was great. Very professional. Will make this my service dealer after moving from Savannah. More

by GDONKAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe in service
Jun 08, 2021 -

Roswell INFINITI of North Atlanta responded

Gdonkar, we really appreciate your positive review! Welcome to the North Atlanta area, we look forward to seeing you back for your future service needs!

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