Roswell INFINITI of North Atlanta - Service Center

Good Service I pulled up to the wrong area and the gentleman that came out was super nice. He pulled my car over to the right place. The young lady that was handli I pulled up to the wrong area and the gentleman that came out was super nice. He pulled my car over to the right place. The young lady that was handling check in at the Express area was excellent. She was working with multiple customers and she was on it (did miss a beat). More

Great management Always get me on and out on time very nice live when they come check on you and not leaving you wondering what's going on. Always get me on and out on time very nice live when they come check on you and not leaving you wondering what's going on. More

Service with excellence over 20 years We have owned Infiniti automobiles since 1998. Infiniti makes an excellent car, but the service department at Roswell Infiniti is the reason for our We have owned Infiniti automobiles since 1998. Infiniti makes an excellent car, but the service department at Roswell Infiniti is the reason for our continued loyalty. When it is time for a new car the only question for us is which Infiniti model best meets our needs. We know that Bruce Scott and his team will keep us on the road with worry free driving. More

Great Experience! Very courteous and professional staff. The waiting room is great and the staff provides updates on your service. We will return without hesitation eve Very courteous and professional staff. The waiting room is great and the staff provides updates on your service. We will return without hesitation even though we live 50 minutes away. As for the sales in November, Vasile was very professional and was great to work with. Thank you for a great experience. More

Excellent service The advisors are all very professional and friendly the waiting area on both express and sale side are very comfortable. And have plenty of drinks and The advisors are all very professional and friendly the waiting area on both express and sale side are very comfortable. And have plenty of drinks and snacks. More

Waste of time Texted my sales rep (with pics) to get advice on an aesthetic concern I had with my new car -said he didn’t know and told me to call service. I spoke Texted my sales rep (with pics) to get advice on an aesthetic concern I had with my new car -said he didn’t know and told me to call service. I spoke to services and they said it could be fixed and that I should “bring it in”. Upon brining it in (a 45 min trip), I was promptly told it was “normal” and that nothing could be done. What a waste of time and money. In this day and age, one should be able to resolve simple car questions without having to “bring it down”. More

They took care my car bery well. Had to visit dealership several times for mulpiple problem but moslty cosmetic problem. They explained very well and when I realized that the service Had to visit dealership several times for mulpiple problem but moslty cosmetic problem. They explained very well and when I realized that the service missed to replace parts, they promptly took care of it and even delivered my car to home. Unexpected service and very impressed. More

Great Dealership and Service Department Roswell Infiniti of North Atlanta is a great dealership. They offer very competitive price quotes on new cars and their service department gets a 5 ST Roswell Infiniti of North Atlanta is a great dealership. They offer very competitive price quotes on new cars and their service department gets a 5 STAR rating from both my wife and me on our experiences. More

Good experience Courteous service, on time delivery, overall the dealership understands customer service and how to deliver it. Will continue to have my car serviced Courteous service, on time delivery, overall the dealership understands customer service and how to deliver it. Will continue to have my car serviced at this dealership. More

Excellent The visit was for a 15,000 miie service. The only person my wife had contact with was “Erika”. Unfortunately she does not remember her last name. How The visit was for a 15,000 miie service. The only person my wife had contact with was “Erika”. Unfortunately she does not remember her last name. However, my wife said that Erika was extremely nice. More