Roswell INFINITI of North Atlanta - Service Center

AMAZING Service Experience I had to bring it in to the service department to have a tire fixed, as part of the sale, and I had the pleasure of dealing with Jamie. He was inform I had to bring it in to the service department to have a tire fixed, as part of the sale, and I had the pleasure of dealing with Jamie. He was informative and very friendly. My car was finished in just hours (instead of days) and Jamie took the time out of his day to show me some more features on my vehicle. Just going above and beyond. More

Quick, Professional & Knowledgeable First of all Jamie was an absolutely pleasure to work with. I recently bought a 2014 Q50 Premium AWD that had an open recall on the OCS system that ne First of all Jamie was an absolutely pleasure to work with. I recently bought a 2014 Q50 Premium AWD that had an open recall on the OCS system that needed to be replaced and was hoping that my warranty would cover some normal use chrome wear and tear on the driver-side window buttons. He immediately did everything he could to fix it allowing me to take a loaner in case it took more than just a day, but also made sure it was given a multi-point inspection and washed before being given back the same day after concerns it could take 3 days due to both holiday and Sunday closure. The team at Roswell Infiniti did everything and more to take care of me and you can bet i'm not going to let anyone else touch my Q50. Thank you all for everything and I look forward to doing business with you again. More

Great Customer Service I am always treated like a VIP.....the courtesy car is offered without charge. Very friendly and professional staff!! I drive over an hour to have my I am always treated like a VIP.....the courtesy car is offered without charge. Very friendly and professional staff!! I drive over an hour to have my car serviced by these Pros!! More

Outstanding Customer Service I have purchased or leased several vehicles from Roswell Infiniti and I am consistently impressed with the quality of the service. I regularly use th I have purchased or leased several vehicles from Roswell Infiniti and I am consistently impressed with the quality of the service. I regularly use their convenient express service center and it is always an experience that exceeds my expectations! I am a very satisfied customer and would not consider going anywhere else. More

Made an appointment, done within an hour I made an appointment, received reminders, and once I arrived, all services were completed under and hour! I will be back for my second service when n I made an appointment, received reminders, and once I arrived, all services were completed under and hour! I will be back for my second service when needed and would recommend Infiniti Roswell to everyone. More

Good customer service After about 90 minutes of waiting and then checking on my car, I came to find out that it is not even started to be worked upon yet. David was quick t After about 90 minutes of waiting and then checking on my car, I came to find out that it is not even started to be worked upon yet. David was quick to offer me a loaner. More

Excellent Colin Austin really knows his stuff. He was very helpful, professional and a real asset for Roswell Infiniti. This dealership continually exceeds my e Colin Austin really knows his stuff. He was very helpful, professional and a real asset for Roswell Infiniti. This dealership continually exceeds my expectations. I highly recommend this dealership and their associates. More

Excellent Service Roswell lnfiniti of North Atlanta takes care of its customers. The friendly customer service representatives are ready and willing to help. Appointme Roswell lnfiniti of North Atlanta takes care of its customers. The friendly customer service representatives are ready and willing to help. Appointments are available and made promptly. My SUV is serviced and they keep it maintained in excellent condition. Thank you Roswell Infiniti. More

Trent and team were great. Trent and team were great! My guess, however, is that Trent could use some more assistance. He was running around being everything to everybody. Trent and team were great! My guess, however, is that Trent could use some more assistance. He was running around being everything to everybody. Infiniti of Roswell does a very good job. Thank you. More

Completely Effecient - Went EXACTLY How I Wanted It To I went to get an oil change, and was completely blown away at how quick and hassle-free the experience was. They washed my car, let me know of a coup I went to get an oil change, and was completely blown away at how quick and hassle-free the experience was. They washed my car, let me know of a couple of things to keep my eye on, and sent me on my way! Great experience. More