Roswell INFINITI of North Atlanta - Service Center

Great Customer Experience Chris (Hanson) went above and beyond with helping me during my most recent visit. When he found out the tires I needed for my car weren’t ordered for Chris (Hanson) went above and beyond with helping me during my most recent visit. When he found out the tires I needed for my car weren’t ordered for my scheduled appointment, he gave me a loaner vehicle and had an associate drive nearly an hour away to my work to drop off my car after the work was done so that I wasn’t inconvenienced. Always great customer service at this dealership. More

Great Service I was in and out ay Express Service. The customer service was great and the service was fast. I would recommend this service to everyone with an Inf I was in and out ay Express Service. The customer service was great and the service was fast. I would recommend this service to everyone with an Infiniti More

Great customer service These guys are great to work with. So refreshing to work with professionals who understand that our time is important. I will recommend them any and These guys are great to work with. So refreshing to work with professionals who understand that our time is important. I will recommend them any and all of my friends and colleagues. More

Great service experience Check engine light oh my! We called and they took our JX35 right away. Came back the next day to a fixed and cleaned car with no hassles. Nice exper Check engine light oh my! We called and they took our JX35 right away. Came back the next day to a fixed and cleaned car with no hassles. Nice experience at Roswell’s infiniti. More

Attentive Staff David Busey, Service Consultant, is outstanding and a rarety in the arena of automobile service. He listens to the customer’s concerns and responds David Busey, Service Consultant, is outstanding and a rarety in the arena of automobile service. He listens to the customer’s concerns and responds with his professional recommendations. So nice to work with! More

Roswell and Chris- Well Done We have a QX60. Had issues with the transfer case. The team (specifically Chris) at Roswell knows it is a hassle to deal with car issues and he make We have a QX60. Had issues with the transfer case. The team (specifically Chris) at Roswell knows it is a hassle to deal with car issues and he makes it easy and fast to get it done. They are good at what they do, very good about communicating status and the fleet of loaner cars gives you a chance to test out other cars for down the road. Things break. That is normal. But fixing them right, well and fast is the standard they set. More

David Busey..the Service manager was the very best! David was perfect. The best. he was friendly, helpful, ….I tot there at 6:30 AM and he was ready to go. He was much better than this website. David was perfect. The best. he was friendly, helpful, ….I tot there at 6:30 AM and he was ready to go. He was much better than this website. More

Always a great experience The service managers and service department at Roswell Infiniti are honest, professional, and very knowledgeable. I always have a great experience. The service managers and service department at Roswell Infiniti are honest, professional, and very knowledgeable. I always have a great experience. The loaner car program is very convenient so I never have to miss work as well. More

AMAZING Service Experience I had to bring it in to the service department to have a tire fixed, as part of the sale, and I had the pleasure of dealing with Jamie. He was inform I had to bring it in to the service department to have a tire fixed, as part of the sale, and I had the pleasure of dealing with Jamie. He was informative and very friendly. My car was finished in just hours (instead of days) and Jamie took the time out of his day to show me some more features on my vehicle. Just going above and beyond. More

Quick, Professional & Knowledgeable First of all Jamie was an absolutely pleasure to work with. I recently bought a 2014 Q50 Premium AWD that had an open recall on the OCS system that ne First of all Jamie was an absolutely pleasure to work with. I recently bought a 2014 Q50 Premium AWD that had an open recall on the OCS system that needed to be replaced and was hoping that my warranty would cover some normal use chrome wear and tear on the driver-side window buttons. He immediately did everything he could to fix it allowing me to take a loaner in case it took more than just a day, but also made sure it was given a multi-point inspection and washed before being given back the same day after concerns it could take 3 days due to both holiday and Sunday closure. The team at Roswell Infiniti did everything and more to take care of me and you can bet i'm not going to let anyone else touch my Q50. Thank you all for everything and I look forward to doing business with you again. More