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Roswell INFINITI of North Atlanta - Service Center

Roswell, GA

4.5
881 Reviews

881 Reviews of Roswell INFINITI of North Atlanta - Service Center

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June 14, 2018

After 3 services Had been here 3 times and how can they miss on company provided direction and guidance on every milestone milestone. End of the 3 service. I had more More

by S2DESHM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David
Jun 14, 2018 -

Roswell INFINITI of North Atlanta responded

Hi S2DESHM, We're so sorry that we've been unable to exceed your expectations in our service center. We aim to make sure you have a pleasant experience each time you visit us. We'd like more detail about your visit please, so that we can address any process issues. Please call our Service Manager, Jon Keller, at 770-625-8550, at your convenience. Thank you, Roswell INFINITI

June 14, 2018

Exceptional Personal Service It is so nice to receive consistent and exceptional service from Roswell Infinity on N Atlanta . I freely recommend this dealership to my friends! Ch More

by CHARLEYM728
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Miller
Jul 26, 2018 -

Roswell INFINITI of North Atlanta responded

Thank you so much for your review and recommendation. We strive to make sure of our customers needs are met, and we are thrilled to hear that you had exceptional experience. We hope you come back to see us for all of your INFINITI needs.

June 13, 2018

Service dept is fantastic! My husband surprised me with a new Infiniti but purchased it out of state. There were some warranty issues that needed to be addressed. Mark in the se More

by JSWIMS74
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Crutchfield
Jul 26, 2018 -

Roswell INFINITI of North Atlanta responded

On behalf of the Roswell INFINITI Service Department, we'd like to thank you for your kind words. We strive to make sure our customers needs are met. We hope to see you again for all of your INFINITI needs.

June 13, 2018

Mark Crutchfield is the BEST As soon as I pulled on the Service Drive I was welcomed by Mark with a warm loud GOOD MORNING. He was very knowledgeable about the service needs of m More

by Carrie K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Crutchfield
Jul 26, 2018 -

Roswell INFINITI of North Atlanta responded

On behalf of the Roswell INFINITI Service Department, we'd like to thank you for your kind words. We strive to make sure our customers needs are met. We hope to see you again for all of your INFINITI needs.

June 13, 2018

Great awesome My service rep Chris was great he took care of my car and got it back to me in a timely manor. I would recommend there service to everyone I know that More

by KEARSE_MIKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephany Palumbos-Duncan
Jul 26, 2018 -

Roswell INFINITI of North Atlanta responded

Thank you so much for your review and recommendation. We strive to make sure of our customers needs are met, and we are thrilled to hear that you had exceptional experience. We hope you come back to see us for all of your INFINITI needs.

June 12, 2018

No Wait Time! From time you drive in the dealership someone is there to attend to your car service needs. No wait; No. Sweat!!! Always pleased with the services. More

by OB0057
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2018 -

Roswell INFINITI of North Atlanta responded

On behalf of the Roswell INFINITI Service Department, we'd like to thank you for your kind words. We strive to make sure our customers needs are met. We hope to see you again for all of your INFINITI needs.

June 11, 2018

Service Trent was very courteous, professional, and efficient when I came in. He let me know how long it would take and his time was accurate. More

by RHONDALOWE01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Cleland
Jun 11, 2018 -

Roswell INFINITI of North Atlanta responded

On behalf of the Roswell INFINITI Service Department, we'd like to thank you for your kind words. We strive to make sure our customers needs are met. We hope to see you again for all of your INFINITI needs.

June 08, 2018

The service at Roswell Infiniti is always exceptional. I have purchased 2 new Infiniti vehicles from this dealership because of the wonderful service department. I have been getting my vehicles serviced he More

by Cbrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie
Jun 11, 2018 -

Roswell INFINITI of North Atlanta responded

On behalf of the Roswell INFINITI Service Department, we'd like to thank you for your kind words. We strive to make sure our customers needs are met. We hope to see you again for all of your INFINITI needs.

June 08, 2018

Service Department I always go to Roswell Infiniti to get my car serviced. The agents are professional, courteous and friendly. Their waiting area is always clean and More

by MNLSPIVEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erika Denson
Jun 11, 2018 -

Roswell INFINITI of North Atlanta responded

On behalf of the Roswell INFINITI Service Department, we'd like to thank you for your kind words. We strive to make sure our customers needs are met. We hope to see you again for all of your INFINITI needs.

June 08, 2018

Best customer service ever I have been coming to Roswell Infiniti for 2 years now and the service is awesome. The last 2 repairs I had to have were out of the blue and inconveni More

by B LEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Miller
Jun 11, 2018 -

Roswell INFINITI of North Atlanta responded

On behalf of the Roswell INFINITI Service Department, we'd like to thank you for your kind words. We strive to make sure our customers needs are met. We hope to see you again for all of your INFINITI needs.

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