Roswell INFINITI of North Atlanta - Service Center

Another Amazing Experience My wife and I had to bring our cars in for service. Dealership quickly provided loaners and refreshments. Mark Crutchfield provided excellent servic My wife and I had to bring our cars in for service. Dealership quickly provided loaners and refreshments. Mark Crutchfield provided excellent service as always. More

As always, efficient and prompt maintenance. As always, Roswell Infiniti's service is world class. The maintenance was done well, efficiently and always makes me feel like the most important cust As always, Roswell Infiniti's service is world class. The maintenance was done well, efficiently and always makes me feel like the most important customer they have. More

Great Service - It's a secret though. Chris Hansen was awesome to work with and got my car completed in a narrow turnaround time. However, the Service Department isn't alive and hopping w Chris Hansen was awesome to work with and got my car completed in a narrow turnaround time. However, the Service Department isn't alive and hopping when you pull up, so I stopped short of pulling into the bay. I actually thought it was closed, because I saw people but nobody looked up or was coming out the door to meet me. Then 2 cars pulled up and a service person came out of their office- and I noted that they were open; so I pulled up and was taken care of immediately! More

Excellent service , extremely attentive and courteous staff. I was in out in a very short time and they had a rental car ready for me immediately. , extremely attentive and courteous staff. I was in out in a very short time and they had a rental car ready for me immediately. More

30,000 mile service I brought me 2008 Infinity G37S for service. Everyone I spoke with was very nice and explained what was being done. I got a loaned car with no issues. I brought me 2008 Infinity G37S for service. Everyone I spoke with was very nice and explained what was being done. I got a loaned car with no issues. I highly recommend Roswell Infiniti and my wife and I have purchased 2 new cars there. More

Tire replacement. Overnight courtesy car provided awaiting arrival of new tire replacement. Problem resolved later the same day. Picked up car the next morning. What Overnight courtesy car provided awaiting arrival of new tire replacement. Problem resolved later the same day. Picked up car the next morning. What could be easier? More

Great service as always! Always great service here. Clean waiting area and fast efficient service. One of the reasons my husband and I both own Infiniti’s. Would definitely re Always great service here. Clean waiting area and fast efficient service. One of the reasons my husband and I both own Infiniti’s. Would definitely recommend. More

Warranty Engine Replacement My 3.8 year-old engine threw a rod, and the dealership helped steer me through the warranty process without a hitch. They installed a brand new engin My 3.8 year-old engine threw a rod, and the dealership helped steer me through the warranty process without a hitch. They installed a brand new engine in short order and I am very pleased with the service. More

Always a GREAT experience! I always have a great and smooth experience when I bring my truck in for service at Roswell Infinity. Although I’ve moved across town I still will dr I always have a great and smooth experience when I bring my truck in for service at Roswell Infinity. Although I’ve moved across town I still will drive over an hour to have my truck serviced there. Everyone makes the experience easy and the communication and courtesy of all employees is always outstanding. Mark who is my normal service advisor always goes over and beyond! More

2104 QX 60 transmission issue Mark Crutchfield greeted us in a very professional and friendly manner which made us feel welcomed. Service center replaced faulty transmission on 201 Mark Crutchfield greeted us in a very professional and friendly manner which made us feel welcomed. Service center replaced faulty transmission on 2014 QX 60. Mark politely explained the problem and how it was resolved. Service center installed brand new updated transmission free of charge. More