Roswell INFINITI of North Atlanta - Service Center
Roswell, GA
881 Reviews of Roswell INFINITI of North Atlanta - Service Center
Quick and easy! I called at 10:45 on a Monday to schedule an oil change, had me in at 11:30. Amazing! As I fully expected to have to wait until the next week. Multi p I called at 10:45 on a Monday to schedule an oil change, had me in at 11:30. Amazing! As I fully expected to have to wait until the next week. Multi point inspection found an issue and they were also able to take care of it right away, and quickly. The entire process was quick and easy. I had a 'coupon' for a specific price on my oil change. They honored it, no fine print, no upsell. I will definately be back! More
Great place to have your Infiniti serviced. this was my second visit to the dealership for service. both times I was warmly greeted by Erika. She was very friendly and made sure she knew exactly this was my second visit to the dealership for service. both times I was warmly greeted by Erika. She was very friendly and made sure she knew exactly what I needed. She walked me through the process and then let me hang out in their great service customer lounge. TV, snacks, drinks, a place to work or just chill. they were done when she said they would be, car was washed and the bill explained. She reminded me I was on my 2nd oil change and that it was free. Next time I can take it to anywhere I choose but I really enjoy my Saturday mornings in Roswell. I feel very appreciated as a customer. Thank you! More
New tires After checking prices at several tire stores, I also checked Roswell Infiniti. Their prices were competitive and, as always, the customer experience w After checking prices at several tire stores, I also checked Roswell Infiniti. Their prices were competitive and, as always, the customer experience was superb! Thanks, Mark More
Best service center I Always have a pleasant experience at the Service Center, Chris and Mark are very friendly and fast. They keep me updated throughout the whole proces I Always have a pleasant experience at the Service Center, Chris and Mark are very friendly and fast. They keep me updated throughout the whole process. More
In a pinch, no problem, we've got you My 2003 G35 stalled and when I got it started I had numerous warning lights (Service Engine Soon, VDC Off and SLIP) were on. The car lacked power and My 2003 G35 stalled and when I got it started I had numerous warning lights (Service Engine Soon, VDC Off and SLIP) were on. The car lacked power and seemed to have a hard time shifting gears until I got up to speed. I limped home and called Chris at Roswell Infiniti. He said come on in and we will take care of you. The pinch was that it was Friday at 2PM and I was scheduled to go to Florida on Monday! Long story short, Chris actually did a correct diagnosis from just the symptoms. He got the car into the shop and sent me home in a great QX50 loaner. I expected that it would be at least Saturday before I heard from Chris. Wrong!! Not only did he call around 3PM but he said the car would be ready by 4:15. Unbelievable! One cam shaft sensor later, I was on my way and back on schedule for the Florida trip. Nice work Chris and all the Roswell Infiniti Team. Tom Guthrie More
AWESOME Service Experience This was really a "Typical" Service Experience for me here at Roswell Infiniti, & they have been taking care of My Vehicles since ~ 2005. Came in for This was really a "Typical" Service Experience for me here at Roswell Infiniti, & they have been taking care of My Vehicles since ~ 2005. Came in for an Oil Change & thorough going over...a BRAKE light was occasionally coming on, & I figured I was Due for front brakes. Jamie (Miller) Knew it would be awhile, because of proximity to the 4th of July Holiday Crush, so he IMMEDIATELY put me in a Loaner Vehicle for the day. Turns out I needed some Belts to be replaced & it was LATE in the afternoon before my car was ready...Jamie suggested "keep the Loaner over the weekend, so U don't have to come back here in Rush Hour Traffic"! They ALWAYS go the "Extra Mile." More
my repair shop of choice I started using this shop 10 years ago because I bought my car there and they were near my office. My office is no longer near them, but I continue t I started using this shop 10 years ago because I bought my car there and they were near my office. My office is no longer near them, but I continue to make the 20-30 minute drive because of the great service they have given me. More
Thank you Hands down the best service I have I received! This was my first time bringing my vehicle to this location and you will have my business for life. Hands down the best service I have I received! This was my first time bringing my vehicle to this location and you will have my business for life. More
AC compressor quit working (07 Infiniti G35) I found the dealership very accommodating and helpful during my visit. Dropping my car off and obtaining a loaner were very simple process' and I was I found the dealership very accommodating and helpful during my visit. Dropping my car off and obtaining a loaner were very simple process' and I was in constant communication with my Service Advisor who alerted me to everything being performed on my automobile. More
Great service Helpful and knowledgeable service advisor. Mark provided accurate and detailed recommendations for my service work. Provived a loaner vehicle while se Helpful and knowledgeable service advisor. Mark provided accurate and detailed recommendations for my service work. Provived a loaner vehicle while service was being completed. Highly recommend. More