Roswell INFINITI of North Atlanta - Service Center

Roswell Infiniti Trent took time to answer my questions regarding my vehicle. I like the new technology used by Infiniti where service recommendations are made via te Trent took time to answer my questions regarding my vehicle. I like the new technology used by Infiniti where service recommendations are made via text. However, the service advisors still need to be available for additional questions. More

They go above and beyond to provide exceptional service here Friendly, personalized and very responsive service. They work very hard to make sure you are happy, and take as much time as you need to explain repai Friendly, personalized and very responsive service. They work very hard to make sure you are happy, and take as much time as you need to explain repairs. Very prompt with arranging loaner car as well when needed. More

Consistent Customer Service My experiences with Roswell INFINITI of North Atlanta has always been consistent from a customer service perspective. They not only delivery what they My experiences with Roswell INFINITI of North Atlanta has always been consistent from a customer service perspective. They not only delivery what they promise, but they also take additional steps to ensure my experience goes above and beyond. More

Very Professional Staff. Professional Staff. Mark did an excellent job managing my expectations and experience. I was updated throughout my time with the dealership. The commu Professional Staff. Mark did an excellent job managing my expectations and experience. I was updated throughout my time with the dealership. The communication and text I received was spot on. More

Excellent Customer Sevice! From the time arrived for service until I drove off, I received top quality service. I was greeted with a smile as soon as I pulled up. What I appreci From the time arrived for service until I drove off, I received top quality service. I was greeted with a smile as soon as I pulled up. What I appreciated most is how everyone knew what to do next so the appointment ran smoothly. My service consultant David Buseywas very knowledgeable and helpful in the way he explained the work being done. I felt more like he was looking out for my best interest rather than being there to only do what was required, but to go the extra mile. I drove further to this dealership and it proved that the service was worth it! More

Customer Service This was my first time at this dealership and I received nothing but excellent service. David Busey was extremely helpful and knowledgeable about the This was my first time at this dealership and I received nothing but excellent service. David Busey was extremely helpful and knowledgeable about the products, which helped get me in and out quickly but also with great service. The location is nicely set up for waiting, with a tv lounge and snacks for customers. I could not have asked for better service and will be back for future service or needs. More

Real Express Service I went in for an oil change and it completed in just under an hour. This is minimum time for the twin turbo engine when you consider the two quarter h I went in for an oil change and it completed in just under an hour. This is minimum time for the twin turbo engine when you consider the two quarter hour wait times required for doing it properly. More

ThreePete This is my third lease of an infiniti. I love the car! Wendell made the process fun and easy. He reached out to me and my husband to come to the deale This is my third lease of an infiniti. I love the car! Wendell made the process fun and easy. He reached out to me and my husband to come to the dealership and turn in my old lease for a new 2018 model. The car keeps getting better and better. More

Great service for over 16 years! We bought our Infiniti I35 in May 2002. For the last 16 years Roswell Infiniti has provided all our service needs. The last call was due to dead bat We bought our Infiniti I35 in May 2002. For the last 16 years Roswell Infiniti has provided all our service needs. The last call was due to dead battery. They did the service work on time and at a fair price. We could not ask for a better dealership and service department. The team has helped us to drive the same car for 16 years and we are looking forward to enjoying the car for several more years. Half of that is due to the quality of the car with the other half due to the great service department. Kudos to of the team members, especially Jamie Miller, the best service provider in the state! Sorry Sales Department we won't be seeing you any time soon. More