Roswell INFINITI of North Atlanta - Service Center

Customer Service I have always been treated with the utmost respect and concern for any problem I have. They are wonderful -- in addition to the quality workmanship! I have always been treated with the utmost respect and concern for any problem I have. They are wonderful -- in addition to the quality workmanship! More

Awesome Experience Service experience was effortless. Made appointment online. Morning of service, I was greeted by nice, professional employee who confirmed services to Service experience was effortless. Made appointment online. Morning of service, I was greeted by nice, professional employee who confirmed services to be completed. I stayed at the dealership while my oil change was completed - enjoyed free coffee and wifi. More

Great Service Experience Another great service experience at Roswell Infiniti. Worked with Bruce who was very friendly, knowledgeable and thorough. Bruce did a great job at ke Another great service experience at Roswell Infiniti. Worked with Bruce who was very friendly, knowledgeable and thorough. Bruce did a great job at keeping me updated on the status of my vehicle, and called several times with updates on the car and timeline for service completion. Highly recommend! More

Very friendly staff. Still takes a little too long Still takes over an hour to get through their "rapid" oil change and tire rotation. If you can't get me out from 60 minutes of my appointment time, y Still takes over an hour to get through their "rapid" oil change and tire rotation. If you can't get me out from 60 minutes of my appointment time, you need to give me a loner car. More

Service Review Service appointment- went just ok at the beginning. Confusion on whtvswevices my husband requested for service via phone, and what services I would b Service appointment- went just ok at the beginning. Confusion on whtvswevices my husband requested for service via phone, and what services I would be receiving once I arrived to the appointment. Once we got it sorted out, Erika was great. More

Great customer service! The service was very attentive and helpful. I enjoyed the experience. I was shown what needed to be replaced on my vehicle. The service was completed The service was very attentive and helpful. I enjoyed the experience. I was shown what needed to be replaced on my vehicle. The service was completed very quickly. More

Excellent service Overall great experience. Fast and friendly service and good commincation. Like how you offer a loaner vehicle it makes it easy to bring your vehicle Overall great experience. Fast and friendly service and good commincation. Like how you offer a loaner vehicle it makes it easy to bring your vehicle for service. More

Great Smooth sales process. Service was to install tow hitch. Quality work performed. Easy in and out. Good communication. Called and left a status update m Smooth sales process. Service was to install tow hitch. Quality work performed. Easy in and out. Good communication. Called and left a status update mid-day. More

HORRIBLE experience After purchasing a brand new 2019 QX, my vehicle comes to a complete halt on the freeway. I have semi trucks whizzing by as I sit there with my two to After purchasing a brand new 2019 QX, my vehicle comes to a complete halt on the freeway. I have semi trucks whizzing by as I sit there with my two toddlers. I call the customer experience department only to have the man HANG UP ON ME. I finally find my way to the dealership and the man won't come out to speak with me! I will NEVER EVER purchase anything here again and you shouldn't either! More

Bruce Scott The Man Bruce Scott was Spot on and pulled up my history of service quickly. I received a loaner, new 2019 QX50 which was great. Hope my wife does not fall in Bruce Scott was Spot on and pulled up my history of service quickly. I received a loaner, new 2019 QX50 which was great. Hope my wife does not fall in love with it. Bruce called several times to keep my advised of the service needed and did not proceed until my approval. All is Well with Bruce as my service provider. I will be back and Thanks. Ron Fuller More