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Roswell INFINITI of North Atlanta - Service Center

Roswell, GA

4.5
883 Reviews

883 Reviews of Roswell INFINITI of North Atlanta - Service Center

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October 07, 2018

Great service! The service department is what brought me back for my 2nd Infiniti. Mark Crutchfield is great to deal with for service needs. Also had a great exper More

by TIFFANYPATERLINE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendell Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Crutchfield
Oct 11, 2018 -

Roswell INFINITI of North Atlanta responded

On behalf of the Roswell INFINITI Service Department, we'd like to thank you for your kind words. We strive to make sure our customers needs are met. We hope to see you again for all of your INFINITI needs.

October 05, 2018

Great business They are fast and very professional. The store is nicely keep with clean restroom. They also have great snacks. The team did a great job getting me in More

by TRAMMELLPRYOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Cleland
Oct 11, 2018 -

Roswell INFINITI of North Atlanta responded

On behalf of the Roswell INFINITI Service Department, we'd like to thank you for your kind words. We strive to make sure our customers needs are met. We hope to see you again for all of your INFINITI needs.

October 04, 2018

Customer Service I have always been treated with the utmost respect and concern for any problem I have. They are wonderful -- in addition to the quality workmanship! More

by LMONTEAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Hans
Oct 11, 2018 -

Roswell INFINITI of North Atlanta responded

Thank you so much! All of us at Roswell INFINITI are pleased that you had a great and worry free service visit. Be sure to let us know if there is anything else we can do to make your experience a stellar one.

October 03, 2018

Awesome Experience Service experience was effortless. Made appointment online. Morning of service, I was greeted by nice, professional employee who confirmed services to More

by KDBrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Oct 11, 2018 -

Roswell INFINITI of North Atlanta responded

Thank you so much! All of us at Roswell INFINITI are pleased that you had a great and worry free service visit. Be sure to let us know if there is anything else we can do to make your experience a stellar one.

October 03, 2018

Great Service Experience Another great service experience at Roswell Infiniti. Worked with Bruce who was very friendly, knowledgeable and thorough. Bruce did a great job at ke More

by JSAVINI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Scott
Oct 11, 2018 -

Roswell INFINITI of North Atlanta responded

Thank you so much! All of us at Roswell INFINITI are pleased that you had a great and worry free service visit. Be sure to let us know if there is anything else we can do to make your experience a stellar one.

October 03, 2018

Very friendly staff. Still takes a little too long Still takes over an hour to get through their "rapid" oil change and tire rotation. If you can't get me out from 60 minutes of my appointment time, y More

by DAVIDABURG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not listed
Oct 11, 2018 -

Roswell INFINITI of North Atlanta responded

David, Thank you for taking the time to let us know how your recent service was at Roswell INFINITI. We will take your feedback to our team and see how we might address this issue moving forward. Thank you for choosing Roswell INFINITI. We hope to see you again for all of your future vehicle needs.

October 02, 2018

Service Review Service appointment- went just ok at the beginning. Confusion on whtvswevices my husband requested for service via phone, and what services I would b More

by TEZJONES77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erka
Oct 11, 2018 -

Roswell INFINITI of North Atlanta responded

Thank you so much! All of us at Roswell INFINITI are pleased that you had a great and worry free service visit. Be sure to let us know if there is anything else we can do to make your experience a stellar one.

October 01, 2018

Great customer service! The service was very attentive and helpful. I enjoyed the experience. I was shown what needed to be replaced on my vehicle. The service was completed More

by WAYSHAL5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Crutchfield
Oct 11, 2018 -

Roswell INFINITI of North Atlanta responded

Thank you so much! All of us at Roswell INFINITI are pleased that you had a great and worry free service visit. Be sure to let us know if there is anything else we can do to make your experience a stellar one.

October 01, 2018

Excellent service Overall great experience. Fast and friendly service and good commincation. Like how you offer a loaner vehicle it makes it easy to bring your vehicle More

by ENDURANCEGIRL.LP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Johnson
Oct 11, 2018 -

Roswell INFINITI of North Atlanta responded

On behalf of the Roswell INFINITI Service Department, we'd like to thank you for your kind words. We strive to make sure our customers needs are met. We hope to see you again for all of your INFINITI needs.

October 01, 2018

Great Smooth sales process. Service was to install tow hitch. Quality work performed. Easy in and out. Good communication. Called and left a status update m More

by cf818
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce in service department , Elizabeth Marshall, Sean Kashani
Oct 11, 2018 -

Roswell INFINITI of North Atlanta responded

Thank you so much for taking the time to give us your feedback. We are thrilled to hear about your experience at Roswell INFINITI. We hope to see you again for all of your INFINITI needs.

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