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Roswell INFINITI of North Atlanta - Service Center

Roswell, GA

4.5
881 Reviews

881 Reviews of Roswell INFINITI of North Atlanta - Service Center

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October 22, 2018

Excellent service I came into the dealership with a minor gas cap issue. They fixed it very quickly and had me on my way. Unfortunately, the issue is still present but More

by HENRY.DRAPER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure who helped me
Oct 31, 2018 -

Roswell INFINITI of North Atlanta responded

On behalf of the Roswell INFINITI Service Department, we'd like to thank you for your kind words. We strive to make sure our customers needs are met. We hope to see you again for all of your INFINITI needs.

October 22, 2018

In and out as promised.... Service was on point from arrival to departure... and as promised. Excellent care was given to me and my car. Thank you for your continued service. More

by CHALEFDDS
Recommend Dealer
Yes
Employees Worked With
Vasile Colcer
Oct 31, 2018 -

Roswell INFINITI of North Atlanta responded

On behalf of the Roswell INFINITI Service Department, we'd like to thank you for your kind words. We strive to make sure our customers needs are met. We hope to see you again for all of your INFINITI needs.

October 22, 2018

Wouldn't change a thing Prompt, courteous, accommodating. Had my car towed here after hours due to a tire issue on GA 400. Had a new tire installed early the next morning. More

by Alphabobby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Jensen
Oct 31, 2018 -

Roswell INFINITI of North Atlanta responded

Thank you so much! It was our pleasure serving you and we hope to see you again!

October 19, 2018

Great Service!! Roswell Infiniti continues to provide excellent customer service, even after the sell!! I will continue to do business with Roswell Infiniti. Thank yo More

by JDOZIER0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hansen
Oct 31, 2018 -

Roswell INFINITI of North Atlanta responded

Thank you so much! It was our pleasure serving you and we hope to see you again!

October 18, 2018

the best of the best Brittany in service was amazing. She was very knowledgeable and pleasant to work with. I will use this dealership in the near future for my son's ca More

by DIANE.L.DAVIS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephany Palumbos-Duncan, Elizabeth Marshall
Oct 31, 2018 -

Roswell INFINITI of North Atlanta responded

Thank you so much! All of us at Roswell INFINITI are pleased that you had a great and worry free service visit. Be sure to let us know if there is anything else we can do to make your experience a stellar one.

October 18, 2018

Broken seat I brought in my 2011 QX56 because my front passenger seat was broken. Chris Hansen was my service advisor and I cannot emphasize how incredibly helpf More

by SSAIFY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hansen
Oct 31, 2018 -

Roswell INFINITI of North Atlanta responded

Thank you for taking the time to tell us about your experience here at Roswell INFINITI. We strive to make sure that our customers receive the best customer service possible. We count ourselves lucky to have customers like you and are sorry to hear about the bumper incident. However, we are very pleased to hear how quickly Chris handled it. We're sorry for the inconvenience. We look forward to working with you again in the future!

October 17, 2018

Fast, thorough, and courteous. Great experience. Unexpected pleasure the way I was treated. I know cars and everything was explained in detail. Offered a loner care which I did not More

by JGIBDOZER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hansen, Scott (the servcie tech mgr) Scott was awesome
Oct 31, 2018 -

Roswell INFINITI of North Atlanta responded

Thank you so much! All of us at Roswell INFINITI are pleased that you had a great and worry free service visit. Be sure to let us know if there is anything else we can do to make your experience a stellar one.

October 17, 2018

Great service! The service was nothing but amazing! Everyone was very friendly and kind. I received great help to fix the problem with my infinity. I would definitel More

by TSF3984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
Oct 31, 2018 -

Roswell INFINITI of North Atlanta responded

Thank you so much! All of us at Roswell INFINITI are pleased that you had a great and worry free service visit. Be sure to let us know if there is anything else we can do to make your experience a stellar one.

October 17, 2018

Great service My car was serviced and ready when promised, and all work was completed as we agreed. I would definitely recommend this service department to others. More

by JOHNCHATTIN3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hansen, Elizabeth Marshall
Oct 31, 2018 -

Roswell INFINITI of North Atlanta responded

Thank you so much for your review and recommendation. We strive to make sure of our customers needs are met, and we are thrilled to hear that you had exceptional experience. We hope you come back to see us for all of your INFINITI needs.

October 16, 2018

Excellent customer service Thr Dealership that has brought a reality..and has shed some light to others.Good customer service ..convincing sales excutive and Quik financing..Giv More

by NJANGU123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Gray, Josh Andrews
Oct 16, 2018 -

Roswell INFINITI of North Atlanta responded

Thank you so much for taking the time to give us your feedback. We are thrilled to hear about your experience at Roswell INFINITI. We hope to see you again for all of your INFINITI needs.

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