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Roswell INFINITI of North Atlanta - Service Center

Roswell, GA

4.5
881 Reviews

881 Reviews of Roswell INFINITI of North Atlanta - Service Center

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December 19, 2018

New Car The new cars are so different from the old ones, I could have asked the salesman what was addressed what was addressed at the service department. They More

by carol.destiny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh , Sean Kashani
Dec 31, 2018 -

Roswell INFINITI of North Atlanta responded

Thank you so much! It was our pleasure serving you and we hope to see you again!

December 17, 2018

Definitely A Quality Experience I really appreciate the level of service provided when I go to this dealership . Everyone is very helpful, polite and the app that provides status and More

by CASSANDRA.PROCOPIO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hansen
Dec 17, 2018 -

Roswell INFINITI of North Atlanta responded

Thank you so much for taking the time to give us your feedback. We are thrilled to hear about your experience at Roswell INFINITI. We hope to see you again for all of your INFINITI needs.

December 17, 2018

60,000 mile service The 60,000 service was on time, on budget, and was an overall great experience! Jack in service called me with an update and told me the amount and al More

by BHANNER
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack
Dec 17, 2018 -

Roswell INFINITI of North Atlanta responded

Thank you so much! All of us at Roswell INFINITI are pleased that you had a great and worry free service visit. Be sure to let us know if there is anything else we can do to make your experience a stellar one.

December 17, 2018

Superior I could have taken my car to an Infiniti dealer only 2 miles from my home. Instead I chose to have it towed 15 miles to Roswell Infiniti. Why? Plai More

by JEANIE417
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Crutchfield
Dec 17, 2018 -

Roswell INFINITI of North Atlanta responded

Thank you so much! All of us at Roswell INFINITI are pleased that you had a great and worry free service visit. Be sure to let us know if there is anything else we can do to make your experience a stellar one.

December 17, 2018

Great Service Chris is a true professional and very knowledgeable. His follow up and customer service is as good as it gets, he really cares about his customers. More

by RCJ21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hansen
Dec 31, 2018 -

Roswell INFINITI of North Atlanta responded

On behalf of the Roswell INFINITI Service Department, especially Chris, thank you for such a kind review! We are thrilled that you enjoyed your experience with our Service Department. We count ourselves lucky for customers like you. We look forward to working with you again in the future! Thank you from the Roswell INFINITI Team!

December 17, 2018

Very professional and accomodating. My windshield wipers stopped working in very heavy rain. The dealership let me drop off a car on a Saturday with no appointment and put me in a loane More

by DONELLAB0525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Scott (hopefully that is his name); the young men who handle the loaners
Dec 17, 2018 -

Roswell INFINITI of North Atlanta responded

On behalf of the Roswell INFINITI Service Department, we'd like to thank you for your kind words. We strive to make sure our customers needs are met. We hope to see you again for all of your INFINITI needs.

December 16, 2018

Great service Rushdi Rabia excellant service,great explain every thing in car. I recommend all my friend group to buy from Roswell infinity, Great experience,gre More

by kmnan77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rushdi Rabia
Dec 17, 2018 -

Roswell INFINITI of North Atlanta responded

Thank you so much for your review and recommendation. We are thrilled to hear that you had exceptional experience. We hope you come back to see us for all of your INFINITI needs.

December 13, 2018

Professional and outstanding team The whole team is fabulous. I would like to make a special remark on Conrad, he helped me with the loaner (rental car) going out of his way to make th More

by PTOMILLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Conrad and Erika
Dec 17, 2018 -

Roswell INFINITI of North Atlanta responded

On behalf of the Roswell INFINITI Service Department, we'd like to thank you for your kind words. We strive to make sure our customers needs are met. We hope to see you again for all of your INFINITI needs.

December 13, 2018

Quick and professional Quick service with a smile Our car was ready when promised. We always appreciate the car wash. Austin met us, took our information, and kept us up More

by LINDAMERRITT17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2018 -

Roswell INFINITI of North Atlanta responded

Thank you so much for taking the time to give us your feedback. We are thrilled to hear about your experience at Roswell INFINITI. We hope to see you again for all of your INFINITI needs.

December 12, 2018

Recent Repair Mr. Scott, manager of the Service Dept., was an exceptional professional who explained everything in detail. He was courteous and a pleasure to work More

by SYNCOPPS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Scott
Dec 17, 2018 -

Roswell INFINITI of North Atlanta responded

On behalf of the Roswell INFINITI Service Department, we'd like to thank you for your kind words. We strive to make sure our customers needs are met. We hope to see you again for all of your INFINITI needs.

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