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Roswell INFINITI of North Atlanta - Service Center

Roswell, GA

4.5
881 Reviews

881 Reviews of Roswell INFINITI of North Atlanta - Service Center

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July 16, 2021

Perfect thanks for all the help you did for my car. Hopefully see you soon. Thanks again.very good job and good service all Around. More

by KASHANIRA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
Jul 24, 2021 -

Roswell INFINITI of North Atlanta responded

Kashanira, we really appreciate your feedback!

July 15, 2021

Zack was my service advisor he was helpful, courteous ,and knowledgeable about product and pricing. He answer my question and explained in to great detail More

by W_White
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack
Jul 24, 2021 -

Roswell INFINITI of North Atlanta responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 14, 2021

Went to Infiniti for a battery check and charge, but they simply replaced it under warranty as a faulty one. I had awesome customer experience as always. More

by rk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NA
Jul 24, 2021 -

Roswell INFINITI of North Atlanta responded

Rk, thank you so much for the positive review!

July 14, 2021

very customer service oriented. Smooth intake process. Keeps customer timely updated on service process. Would highly recommend dealership to all Inifinity existing and future customers. More

by JHEAD10134
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Grant
Jul 24, 2021 -

Roswell INFINITI of North Atlanta responded

Hello Jhead10134, thank you; we appreciate your feedback!

July 13, 2021

Unbelievable service.. STELLAR!!! FREDDIE WAS INCREDIBLE... TIMELY.. INFORMATIVE.. COURTEOUS... POLITE...I was smitten by the level of CUSTOMER FOCUS! BRAVO! I worked in the service industry for More

by DARWINHOBBS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Freddie
Jul 24, 2021 -

Roswell INFINITI of North Atlanta responded

Unbelievable service.. STELLAR!!! FREDDIE WAS...

July 13, 2021

Freddie was resourceful, expedient, courteous. Identified problem, priced solution and expedited the repair. Exceptional service experience, fast (less than 30 minute wait) and very reasonable pricing. More

by swooten
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Freddie in Service
Jul 24, 2021 -

Roswell INFINITI of North Atlanta responded

Swooten, we really appreciate your positive review!

July 12, 2021

Great service! I needed an oil change, but with inspection the service technician addressed other repairs that were needed. All of the repairs were completed in a timely manner. More

by PRSMARLOW1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Jul 13, 2021 -

Roswell INFINITI of North Atlanta responded

Hello Prsmarlow1, thank you; we appreciate your feedback!

July 09, 2021

Our service manager Chris and everyone involved with my service was beyond excellent. I brag to family and friends about the service we get at Roswell infinite. More

by Robbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 13, 2021 -

Roswell INFINITI of North Atlanta responded

Thank you so much for your review. We appreciate you and your patronage. Please let us know if there's anything we can do for you in the future, have a good day!

July 07, 2021

I went to the service and spoke with great person mark good facility the price are a little hi but is ok thansk for the service More

by PERDIGONGUSTAVO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marck
Jul 13, 2021 -

Roswell INFINITI of North Atlanta responded

We appreciate your positive review about your recent experience with us!

July 07, 2021

We waited in the lobby, complete with complimentary snacks and drinks, while they serviced the car. Everyone is always very friendly, and they get the job done in a timely manner. More

by Todd Lloyd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I think we worked with Austin - he looks familiar.
Jul 13, 2021 -

Roswell INFINITI of North Atlanta responded

Thank you so much for your review, we very much appreciate you and your patronage! Please let us know if you need anything in the future, we're always here to help!

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