Roswell INFINITI of North Atlanta - Service Center

First 5,000 mile service I was very pleased with the service and speed of my visit. They had to replace a tire and had me in and out same day. I was very pleased with the service and speed of my visit. They had to replace a tire and had me in and out same day. More

Excellent Service You have high quality staff at your service center. Everyone is professional and courteous. I've always had a good experience. I met Bruce this time a You have high quality staff at your service center. Everyone is professional and courteous. I've always had a good experience. I met Bruce this time and he was very personable, professional and thorough! He gave me a solid estimate and held to it. He had my car thoroughly diagnosed and properly repaired, and he was sure to explain everything so that I understood any repairs being done. He also communicated with me throughout the process. I really enjoyed working with him! Thanks to everyone who helped me, you have a great team! More

Oil Change Friendly, courteous. The waiting room was clean with a small variety of refreshments stocked. The service inspection was conveniently sent to my phone Friendly, courteous. The waiting room was clean with a small variety of refreshments stocked. The service inspection was conveniently sent to my phone for review and approval as necessary. More

Fast & Easy Service! This was my first time using the service center, and it couldn't have been easier! The staff was friendly, knowledgeable, and kept you up-to-date on This was my first time using the service center, and it couldn't have been easier! The staff was friendly, knowledgeable, and kept you up-to-date on everything happening with your car. I highly recommend taking your car here for fast and easy service! More

Always a great experience Chris Hansen is my service rep when I need something done. He always takes care of what I need done. I always recommend him when people ask me about t Chris Hansen is my service rep when I need something done. He always takes care of what I need done. I always recommend him when people ask me about the service at infiniti More

Dissappointed-Felt Misled Initially the service rep told me inaccurate information, he said I needed 2 filters replaced. I questioned his reccommendations because I JUST got th Initially the service rep told me inaccurate information, he said I needed 2 filters replaced. I questioned his reccommendations because I JUST got them replaced at my last oil change. After he went back and checked the system, he came back and told me im correct, and I actually needed a battery replaced. Im not sure how you mix up filters and a battery, but I wasnt happy. Had I not disputed his reccommendations, I would have replaced perfectly good filters, and wasted my money. I thought going to the dealer would help guarantee that I would get honest service, but unfortunately I felt like I was intentionally being misled to spend more money. More

Great Service This is my 3rd time at this location for service and each time the service exceeds the prior visit, although the first visit eas phenomenal from the s This is my 3rd time at this location for service and each time the service exceeds the prior visit, although the first visit eas phenomenal from the start. I am truly valued as a customer at this location and am always advised the best service when coming in. I will continue to make this location my top place for service. More

Very good I came in for a simple oil change, but the multi-point inspection determined the car's battery was not up to par. The service team replaced the batte I came in for a simple oil change, but the multi-point inspection determined the car's battery was not up to par. The service team replaced the battery under warranty and had me on my way in no time. More

As always; excellent customer service! I have been a customer for nearly two years. I have never once, left Roswell Infinity with less than 110% satisfaction. There Service Department (Team I have been a customer for nearly two years. I have never once, left Roswell Infinity with less than 110% satisfaction. There Service Department (Team) are friendly, knowledgeable, efficient, accommodating and above all HONEST. They do everything they can to keep costs down while providing you with exemplary service. Yes, I mean every word. More

Met my expectations Infiniti Roswell Rocks! They took the time to figure out specifically what was wrong with my vehicle and didn't give vehicle.back until the problem wa Infiniti Roswell Rocks! They took the time to figure out specifically what was wrong with my vehicle and didn't give vehicle.back until the problem was resolved. More