Roswell INFINITI of North Atlanta - Service Center

Professional staff I was greeted by a friendly and respectful gentleman who initially provided assistance, then assisted by young professional woman who also was polite I was greeted by a friendly and respectful gentleman who initially provided assistance, then assisted by young professional woman who also was polite and professional and finally by another gentleman when routine maintenance work was completed who also was professional and friendly and polite. Staff are 5 star and demonstrate excellence in customer service. This has been my experience for the past 2 years whenever I bring my car or my wife's car in. More

Satisfied Customer Brittany and Trent went above and beyond to make my sure my vehicle was taken care of and our needs were met. They found a satisfying solution to an Brittany and Trent went above and beyond to make my sure my vehicle was taken care of and our needs were met. They found a satisfying solution to an issue (lack of communication from front desk to service regarding a needed repair) that arose during my visit. Thank you. More

Once again, fantastic service The repairs were completed ahead of schedule, the price was lower than expected and the loaner car was wonderful to drive. Overall, the service and p The repairs were completed ahead of schedule, the price was lower than expected and the loaner car was wonderful to drive. Overall, the service and personnel are above your highest expectations and the competition. More

Convenient and easy I dropped my car off to get the oil changed and a few other repairs like the drive belt checked. The empolyees arw all very nice amd you get greeted t I dropped my car off to get the oil changed and a few other repairs like the drive belt checked. The empolyees arw all very nice amd you get greeted the moment you pull up. They provided me with a loaner car for the day and it made me want to upgrade after driving the new q70 lol. The price for repairs was honest and my service rep was super helpful with me getting my car up to par. I have been a customer here for yours and will continue to for a long time More

Quick Serive & Nice Facilities I scheduled 9:30 service appointment to have an oil change and tire rotation. Due to unforeseen work issues I did not arrive until closer to 11:00. I I scheduled 9:30 service appointment to have an oil change and tire rotation. Due to unforeseen work issues I did not arrive until closer to 11:00. I was greeted promptly and taken to waiting area which was roomy and nice. I was in and out in less than one hour even though I was late. Great service! More

GREAT SERVICE I WOULD LIKE TO COMMEND CHRIS & MARK FOR GREAT CUSTOMER SERVICE AND TREATED US AS A VALUED CUSTOMER. WE BROUGHT IN OUR 2 CARS FOR SERVICE AND BOTH CHR I WOULD LIKE TO COMMEND CHRIS & MARK FOR GREAT CUSTOMER SERVICE AND TREATED US AS A VALUED CUSTOMER. WE BROUGHT IN OUR 2 CARS FOR SERVICE AND BOTH CHRIS & MARK WERE VERY PERSONABLE AND VERY KNOWLEDGEABLE OF THE SERVICE THAT WAS NEEDED. THE PRICE WAS RIGHT ON TARGET FOR THE SERVICE WE REQUIRED. THEY ARE THE BEST SERVICE ADVISORS THAT I HAVE WORKED WITH. I'LL CONTINUE TO COME TO ROSWELL AS LONG AS YOUR SERVICE ADVISORS TREAT US VALUED CUSTOMERS. THANKS CHRIS & MARK More

Amazing I came late in the evening with a flat tire. It was cold and rainy and near closing time. They were incredibly reassuring and accomodating They loo I came late in the evening with a flat tire. It was cold and rainy and near closing time. They were incredibly reassuring and accomodating They looked my car over, made recommendations and then followed my lead on how I preferred to handle this unexpected situation. In a short time I was out of the dealer, in a loaner car while my tire was being replaced and my service performed. I couldn't have asked for more from a dealership in helping me. More

Service Visit Great Service. I was in and out within one hour. The staff was very professional and answered all my questions. I liked the recommendation being sent Great Service. I was in and out within one hour. The staff was very professional and answered all my questions. I liked the recommendation being sent via text to approve/decline. More

Happy Excellent service. Real quick with the service. Excellent Communications all way from start to finish. The staff are helpful, friendly, I feel that Excellent service. Real quick with the service. Excellent Communications all way from start to finish. The staff are helpful, friendly, I feel that my car is in safe hands! More

EXCELLENT TEAM I had with the wheel of my Infiniti QX 60 , I was feeling no stability when i drive the car on the Seep of 70-75 , I talk to Chris Hansen ( Service C I had with the wheel of my Infiniti QX 60 , I was feeling no stability when i drive the car on the Seep of 70-75 , I talk to Chris Hansen ( Service Consultant) , He send the car to the Service immediately ,and did the necessarily repair , The car it Drive Excellent , Thank you CHRIS Hansen More