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Roswell INFINITI of North Atlanta - Service Center
Roswell, GA
881 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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881 Reviews of Roswell INFINITI of North Atlanta - Service Center
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October 28, 2021
Mark was most accommodating and direct, throughout this service process. He made sure that I was comfortable and had a clear understanding of the work: that was to be done on my car. Mark is an asset to t service process. He made sure that I was comfortable and had a clear understanding of the work: that was to be done on my car. Mark is an asset to the service team and the dealership. Thank you. More
by Ann
Employees Worked With
Mark Crutchfield
September 24, 2021
The customer service experience at Roswell Infiniti is like no other! My service advisor is the best Mr. Chris Hanson greets me at the car door when I arrive and provides his full attention until he all like no other! My service advisor is the best Mr. Chris Hanson greets me at the car door when I arrive and provides his full attention until he all my services needs have been met! He continues with updates during my visit and make sure all the non-car speak questions are addressed to my satisfaction. I leave in Douglasville GA and I drive over an hour to take my car to Roswell Infiniti for service every time! More
by YSHUNDAKING3
Employees Worked With
Chris Hanson, Service Advisor
August 13, 2021
I recently purchased a car here and it was a great experience all around! Both sales and finance were knowledgeable and professional throughout the entire process. I just had my first maintenance an experience all around! Both sales and finance were knowledgeable and professional throughout the entire process. I just had my first maintenance and the service department did not disappoint. I will definitely be a loyal customer. More
by k.gallimore
July 26, 2021
Outstanding service department. Chris has always taken care of any issues and treats me with kindness and professionalism. Always a very positive and enjoyable experience care of any issues and treats me with kindness and professionalism. Always a very positive and enjoyable experience More
by MRSCUDDER
Verified CustomerEmployees Worked With
Chris Hanson
July 26, 2021
In 2010 I purchased a vehicle from Roswell Infiniti and have had my vehicle serviced here ever since. They have always provided me an honest assessment of my service needs and excellent customer service. have had my vehicle serviced here ever since. They have always provided me an honest assessment of my service needs and excellent customer service. I've worked w/ Mark/Service department several times over the years, and he has always provided a level of service I don't think I would get elsewhere. Biggest thing I notice, is this level of service is not just from Mark, but from everyone I've encountered there - from the person who greets you when you drop off/pick up your vehcle to those at desk/counters in the service areas. Service excellence! More
by JAMES D
Employees Worked With
Mark Crutchfield
July 22, 2021
The service department is always professional and courteous. Their responsiveness to concerns and questions is much appreciated in today’s automated world that often lacks a human touch. courteous. Their responsiveness to concerns and questions is much appreciated in today’s automated world that often lacks a human touch. More
by MSLACKEY
Employees Worked With
Josh Andrews
July 20, 2021
Zac was very nice and stayed late for me to pickup my car! I didn’t like that you send out a form and not talk to us in regards to the details of the service our car needs. car! I didn’t like that you send out a form and not talk to us in regards to the details of the service our car needs. More
by NIKKI2CHEEKS
Employees Worked With
Zac
July 19, 2021
Great experience!! Always come to this dealership for my car's maintenance. Nice people, good service, and fair price. Will definitely come back for future services. car's maintenance. Nice people, good service, and fair price. Will definitely come back for future services. More
by JXX2015
Employees Worked With
Jon Keller
