Roswell INFINITI of North Atlanta - Service Center

Recent service I recently brought my 2015 QX60 in for a engine noise issue, plus the 30K maintenance...great experience with the service center - much better than an I recently brought my 2015 QX60 in for a engine noise issue, plus the 30K maintenance...great experience with the service center - much better than any other service department I've dealt with in the past. I called my Sales contact Quinton and he set the appointment for me (when he could have just told me to call the Service department). Then Joe in Service was excellent to work with, addressed all my concerns, got me into a loaner car and got me on my way on a busy day. All service completed, running great and the car was sparklingly clean inside and out. Thanks! More

Very helpful Could not have been more friendly and accommodating. Repaired everything we asked for. This was our first time taking the car in and we were very plea Could not have been more friendly and accommodating. Repaired everything we asked for. This was our first time taking the car in and we were very pleased. More

Roswell Infiniti Review I recently purchased a 2006 G35x Infiniti and had it serviced at Roswell Infiniti. The service person,Joe was very knowledgeable & professional durin I recently purchased a 2006 G35x Infiniti and had it serviced at Roswell Infiniti. The service person,Joe was very knowledgeable & professional during process. I was provided a nice vehicle while the car was being serviced. All of the employees were cordial and welcoming during my experience there. Thx More

! Great customer service I had a wonderful experience. Bruce and Randy were so helpful and friendly. I had my two children with me and they got me in and out quickly. I was al I had a wonderful experience. Bruce and Randy were so helpful and friendly. I had my two children with me and they got me in and out quickly. I was also so impressed that they washed and vacuumed my car. That was awesome! More

Customer service is always exceptional ! This is my 2nd Infiniti that I have owned and had serviced by Roswell Infiniti. I feel like I am treated like family when I am there. And as a single This is my 2nd Infiniti that I have owned and had serviced by Roswell Infiniti. I feel like I am treated like family when I am there. And as a single women, I never feel taken advantage of ! Chris the service advisor is always professional, friendly, honest, and delivers a Top Notch quality customer service experience whether I am bringing my car in for an oil change or I have some maintenance issue that needs to be dealt with. I will buy my next car there as well just because of the outstanding customer service I feel you get there at Roswell Infiniti! More

Value ALWAYS exceeds the cost! The price I pay for services always pales in comparison to the level and quality of service received. Not only is my vehicle always well cared for, bu The price I pay for services always pales in comparison to the level and quality of service received. Not only is my vehicle always well cared for, but the entire team seems to take great pride in working together to ensure the best customer service experience; from the moment I pull up to the service drive to the time I’m leaving the lot. More

Good service advisor Only reason I gave a 3 star is because they said they washed the exterior... but they did not. I washed the day before and had tire shine that had got Only reason I gave a 3 star is because they said they washed the exterior... but they did not. I washed the day before and had tire shine that had gotten on the body of the car and it was still there when I picked up. no biggie but don’t tell me you washed it when you didn’t. Also the oil change was a bit pricey. $80 for full synthetic when the “going” rate is around $50. Dealer prices (rip off’s) for you. Service adviser was good. More

Great Service; Fast Service. The service experience was, as usual, excellent, Service person was very professional and personable. The accommodations while waiting were great. The The service experience was, as usual, excellent, Service person was very professional and personable. The accommodations while waiting were great. The service time was super fast! More

30k mile service Great experience with my service advisor Joseph Teiola. Joe was courteous, prompt, and professional. The team that assisted with my rental was great! Great experience with my service advisor Joseph Teiola. Joe was courteous, prompt, and professional. The team that assisted with my rental was great! Always a top quality experience from INFINITI Roswell. More

Very professional and quick I have been bringing my G37 to Roswell Infiniti since I bought my car there 4 years ago. It is a 30 minute drive to get my oil changed but it is wort I have been bringing my G37 to Roswell Infiniti since I bought my car there 4 years ago. It is a 30 minute drive to get my oil changed but it is worth it because of the thorough job they do including washing my car. Although to car wash is not consistently good, I appreciate it when my car sparkles which was the case this week. Great job! More