Roswell INFINITI of North Atlanta - Service Center

Dozier vehicle April 2019 maintenance Joe was great. Was very accommodating. I had not planned on new tires, so my service call was delayed, but Joe quickly offered a loaner vehicle. Sa Joe was great. Was very accommodating. I had not planned on new tires, so my service call was delayed, but Joe quickly offered a loaner vehicle. Saved my schedule! More

Professional and excellent customer service I have had a great experience with Infiniti for the past 10 years. Customer service is excellent. I hope to purchase another Infiniti in the future. I have had a great experience with Infiniti for the past 10 years. Customer service is excellent. I hope to purchase another Infiniti in the future. More

See below When Chris H. was not in the office when I arrived for the appt. I made through him several days in advance, Joe T. took over and helped me. Mr. S. When Chris H. was not in the office when I arrived for the appt. I made through him several days in advance, Joe T. took over and helped me. Mr. S. Dallas also was a true professional. I love Roswell Infinity---and I miss Jamie M. I am sure I Joe or Bruce or Mark will help me in the future. And I will always pop in and say HEY to Mr. Dallas. Ann Ann Jackson Anderson Q 45t: She's still going strong!!!!! More

Price of parts and labor I think Roswell Infiniti is a very good example of Quality service and Quality care . I knew the bearings in the rear wheels would be Pricey but I I think Roswell Infiniti is a very good example of Quality service and Quality care . I knew the bearings in the rear wheels would be Pricey but I do feel it was a little more expensive than quotes I’ve read .. I went for it anyway because I know I’m in good hands ( not to borrow a quote ) with Roswell Infiniti . . I have great respect for everyone there. Try to help with having fairer pricing and you’re Gold . More

Couldn't have been easier! Mark made service recommendations and got me in and out in no time. I have my car serviced at Roswell Infiniti because the quality is always there. Mark made service recommendations and got me in and out in no time. I have my car serviced at Roswell Infiniti because the quality is always there. More

Excellent Customer Service I was greeted at my car with a friendly smile. Status updates on the service of my car came frequently and without prompt. Check-out was simple and ea I was greeted at my car with a friendly smile. Status updates on the service of my car came frequently and without prompt. Check-out was simple and easy. Very quickly on my way. More

Fast Service I scheduled an appointment for a oil change. The service was completed within the hour. Trent was very friendly and even walked me to my car holding I scheduled an appointment for a oil change. The service was completed within the hour. Trent was very friendly and even walked me to my car holding an umbrella for me as it was pouring rain. There was another employee that helped me at the loaner desk. He was very friendly and answered my questions regarding the QX80! I was very impressed with this vehicle and was happy to have it as a loaner for a little while. Unfortunately, I can't remember his name. I was very pleased with my visit. More

Very happy with this dealer and service center. I switched over to this INFINITI service center because I wasn’t happy with the one I purchased the car from, and I’ve been very happy with them in th I switched over to this INFINITI service center because I wasn’t happy with the one I purchased the car from, and I’ve been very happy with them in the few times I’ve been in. Everyone is very friendly and helpful. I’m glad I switched to them. More

Exceptional All work was done timely and at reasonable costs. Dealer successfully fought for warranty coverage saving me thousands. I have bought three Infiniti’s All work was done timely and at reasonable costs. Dealer successfully fought for warranty coverage saving me thousands. I have bought three Infiniti’s from this dealer and intend to buy more in the future. More

Did not meet the promise pickup date. They forgot to remove the old oil ticker from the windshield. The reason they started using the ticker is that the staff could not calculate the mile They forgot to remove the old oil ticker from the windshield. The reason they started using the ticker is that the staff could not calculate the mileage correctly. More