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Roswell INFINITI of North Atlanta - Service Center

Roswell, GA

4.5
883 Reviews

883 Reviews of Roswell INFINITI of North Atlanta - Service Center

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December 31, 2020

Mark Crutchfield was friendly and professional and service was done in a timely manner. I received a rental and the gentleman at rental desk was also professional and answered my questions regarding More

by GWALKER824
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Crutchfield
Feb 12, 2021 -

Roswell INFINITI of North Atlanta responded

Gwalker824, we really appreciate your positive review! Mark is an asset to our company and we're so pleased you had a great experience with him and the rest of our staff!

December 31, 2020

Joe Triola and Zach ( at the Express Service) were Great !! in helping me , explaining the situation, risks, options , and cost. I appreciate their friendly and professional attitude. Thank you very much More

by SPEEDYJGON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Triola and Zach at the Express Service..They were excellent
Feb 12, 2021 -

Roswell INFINITI of North Atlanta responded

Speedyjgon, thank you for your kind words and this wonderful review!

December 29, 2020

As always, the team did a great job of scheduling the maintenance, providing a loaner car and performing the maintenance. A professional experience is always the case More

by LBROWNLEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Andrews
Feb 12, 2021 -

Roswell INFINITI of North Atlanta responded

Hi Lbrownlee, we are very happy to have provided you with such a positive experience!

December 22, 2020

Always a pleasure working with Chris. He is a great employee and always takes care of me and my vehicle. Very courteous and professional. Always a great experience. Thank you! More

by BRIANBALOGH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hansen
Feb 12, 2021 -

Roswell INFINITI of North Atlanta responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 20, 2020

My service advisor, Erica was great! The guys that helped pair my phone back to my vehicle was awesome, also. They did not give up even though it was a bit challenging. More

by HELENFULLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica, Service Advisor
Feb 12, 2021 -

Roswell INFINITI of North Atlanta responded

Thank you so much for your review, we very much appreciate you and your patronage! Please let us know if you need anything in the future, we're always here to help!

December 18, 2020

They always do an excellent job! They are friendly, the waiting room is comfortable and clean. They get the car finished when they say they will. More

by MRK1013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service employee don't remember his name
Feb 12, 2021 -

Roswell INFINITI of North Atlanta responded

Mrk1013, we are so happy to read such a great review about Roswell Infiniti Of North Atlanta! Thank you and we hope to see you in the future!

December 10, 2020

Great service and staff was very helpful. We have two cars that we lease from Infiniti of north Atlanta and we are very happy with the team. More

by DOVICOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendell Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic La Barrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Roswell INFINITI of North Atlanta responded

Dovicos, we are so pleased you enjoyed your visit to Roswell Infiniti Of North Atlanta! We hope to see you back in the future!

December 09, 2020

Crutch is the BEST - takes time to review and discuss issues, concerns and costs! Top notch personality, driven and focused! Thanks Mark! Alan van heest More

by HAYLODGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark crutchfield
Feb 12, 2021 -

Roswell INFINITI of North Atlanta responded

Hi Haylodge! We're so happy we were able to help you out!

December 02, 2020

Prompt response to email inquiry. Informed Sales Representative (Elizabeth). Extended test drive in a variety of driving conditions. One of the best car buying experiences. Smooth finance process. D More

by miles.patterson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Downey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Gray, Elizabeth Marshall, Reginald Johnson
Feb 12, 2021 -

Roswell INFINITI of North Atlanta responded

Miles.patterson, we really appreciate your feedback!

December 01, 2020

Excellent service. Friendly professional staff. Loaner car was clean inside and out. Techs are very knowledgeable and knew what was wrong with my car and fixed it. I will never go anywhere else fir my c More

by SNL85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Triola
Feb 12, 2021 -

Roswell INFINITI of North Atlanta responded

Snl85, we're glad you had such a wonderful experience with us!

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