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Roswell INFINITI of North Atlanta - Service Center

Roswell, GA

4.5
883 Reviews

883 Reviews of Roswell INFINITI of North Atlanta - Service Center

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March 21, 2021

Mark has been taking care of me for the past 5+ years. He has helped me with service with my current Q50 as well as my previous Q50. His outstanding customer service has kept me coming back. I sincerely appr More

by PHILLIPS ALLENDER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark, Service
Mar 22, 2021 -

Roswell INFINITI of North Atlanta responded

Phillips Allender, we are so pleased you enjoyed your visit to Roswell Infiniti Of North Atlanta!

March 21, 2021

I took my vehicle in for service and I was greeted immediately by a representative. I was provided with a loaner vehicle and was kept informed about progress. My vehicle was ready in less time than h More

by Happy Buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quinton Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Roswell INFINITI of North Atlanta responded

Happy Buyer, your wonderful feedback and rating mean a lot to us. We're happy that we could provide you with a good experience!

March 20, 2021

Very friendly!! Staff was super nice and oil change was done quickly. I love this dealership. I just bought my new QX60 from them last fall. More

by FANNYFROG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Andrews
Mar 22, 2021 -

Roswell INFINITI of North Atlanta responded

Fannyfrog, your wonderful feedback and rating mean a lot to us! Enjoy your QX60!

March 19, 2021

Enjoyed working with Service Adviser Mark. He kept us informed on the repair that was needed and when it would be done. Mark was very helpful and courteous to us. More

by SNWINGO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark (in the Service Dept.
Mar 22, 2021 -

Roswell INFINITI of North Atlanta responded

Hello Snwingo, we appreciate you taking the time to leave us this feedback, Mark is an asset to our staff. Please let us know if there's anything further we can do for you!

March 19, 2021

Thank you! It was a great experience. Quick service and very friendly staff. We appreciate it very much. Thank you again for everything. Kerri Weber More

by WEBER54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damone Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Roswell INFINITI of North Atlanta responded

Weber54, thank you for your kind words and this wonderful review!

March 18, 2021

Brought our car in for a squeak and the Problem Was initially misdiagnosed, but we brought it back and they Worked with us to get the problem resolved and More

by DAVIDHOLTZCLAW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Mar 22, 2021 -

Roswell INFINITI of North Atlanta responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 11, 2021

Very professional and down to earth. I recommend this dealer Excellent service. They have best inventory. Explained all features positives. 100% I recommend Roswell INFINITI More

by TATINENI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Oliver
Mar 16, 2021 -

Roswell INFINITI of North Atlanta responded

Hello Tatineni, thank you; we appreciate your feedback!

March 10, 2021

Service was great. The staff was pleasant and very helpful. I was offered a loaner car and was kept up to date with the progress on my car More

by DONNAPHAMP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Mar 11, 2021 -

Roswell INFINITI of North Atlanta responded

Hello Donnaphamp, thank you; we appreciate your feedback! Thank you for your business!

March 05, 2021

The dealership charged lot of money taking advantage of my situation. I am bot happy with the car performance after the repairs . I am afraid to bring it back and get hit with another unwanted repair bil More

by VANGALA2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Mar 22, 2021 -

Roswell INFINITI of North Atlanta responded

We're so sorry your experience did not live up to your expectations. Please feel free to reach out to our service manager to discuss any issues about the repair - 770-625-8555. Thank you, Roswell Infiniti

February 25, 2021

Always pleasant personnel and ready to assist. The (retail) parts manager is retiring Dec 31 and had good things to say, even advised me on the paint stick I bought! The areas are always well mai More

by Cokkie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
703148 SLSM = parts gentleman and 703107 Erika is always happy, energetic and smiling!
Feb 26, 2021 -

Roswell INFINITI of North Atlanta responded

Hi Cokkie, thank you for taking the time to leave a review for us at Roswell Infiniti Of North Atlanta. We're happy we could meet your expectations!

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