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Roswell INFINITI of North Atlanta - Service Center

Roswell, GA

4.5
883 Reviews

883 Reviews of Roswell INFINITI of North Atlanta - Service Center

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April 30, 2021

Great visitCould not have been easier Staff always Great visit Could not have been easier Staff always consistent Facilities clean WiFi snacks Car was serviced perfectly and all work performed More

by JAMIEMMILLER
Recommend Dealer
Yes
Employees Worked With
Derrick Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristen Chernik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendell Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quinton Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Gray, Casey Frames
May 03, 2021 -

Roswell INFINITI of North Atlanta responded

Hello Jamiemmiller, we appreciate you taking the time to leave us this feedback. We're so glad you had such a good experience with us, we look forward to serving you in the future.

April 29, 2021

Service department is well run...can efficiently get an appointment and they do a complete check of your car even if they just do an oil change....they make the repairs quickly and for a fair price. More

by DougB
Recommend Dealer
Yes
Employees Worked With
Mark Crutchfield
May 03, 2021 -

Roswell INFINITI of North Atlanta responded

Dougb, thank you for sharing your positive experience! We're happy you had such a good experience with us!

April 27, 2021

Asked for vaccum the car and was not done at the time of pick up. They vacuumed after wards and still was not done properly. Trunk was not done at all More

by RAJ_8091
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris
May 26, 2021 -

Roswell INFINITI of North Atlanta responded

Raj_8091, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around and offer a free vacuum whenever you're in the area. We're so sorry it was not done properly the first time around.

April 27, 2021

Excellent Service, Easy to make an appointment and service was completed in a timely manner. the only annoying thing was completing this review where I was required to waffle on for 25 or more words t More

by JACQUES6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service
May 03, 2021 -

Roswell INFINITI of North Atlanta responded

Jacques6, we're glad to hear you enjoyed your visit. We appreciate your continued patronage!

April 27, 2021

Very friendly at all touch points (greeting, service, loaner). Very prompt service with great/clear communication along the way. A very efficient t process. Highly recommend. More

by BOYERPARTNERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Crutchfield
May 03, 2021 -

Roswell INFINITI of North Atlanta responded

Hi Boyerpartners, we are very happy to have provided you with such a positive experience!

April 25, 2021

I think the oil change has gone up about $25.00 since my last time in there. Everything else was fine. My wife had her Q60 serviced and she was happy. More

by PHILLIP.MUNROE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Did not see options for the service dept.
Apr 26, 2021 -

Roswell INFINITI of North Atlanta responded

Phillip.munroe, thank you for your review; we are happy to pass along your comments to the team here at Roswell Infiniti Of North Atlanta!

April 23, 2021

Best service as always! Thanks team for always making sure I am good for the road as well as making sure I have a loaner car to get me back to life. More

by JLASS8088
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Freddie, Mark
Apr 26, 2021 -

Roswell INFINITI of North Atlanta responded

Hello Jlass8088, thank you; we appreciate your feedback!

April 23, 2021

It is always a pleasant experience coming to Infiniti Roswell. The waiting room is comfortable, the staff is always friendly. If they are running behind, you get a heads up. Perfect! More

by DANIELLECOHL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not pictured
Apr 26, 2021 -

Roswell INFINITI of North Atlanta responded

Hi Daniellecohl, thank you so much for your positive comments about Roswell Infiniti Of North Atlanta!

April 23, 2021

Friendly and courteous service. Service time as promised. I recommend Inifiniti products to friends. Also I suggest this dealership for people looking to buy a vehicle. More

by JHEAD10134
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Grant
Apr 26, 2021 -

Roswell INFINITI of North Atlanta responded

Jhead10134, we're glad to hear you enjoyed your visit. Please let us know if we can do anything for you in the future!

April 23, 2021

We were pleased with the followup received when the engine overheated again and there was no charge. The price for a radiator, hoses, and labor was reasonable. More

by HALHOLBROOK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forgot his name
Apr 26, 2021 -

Roswell INFINITI of North Atlanta responded

Hi Halholbrook, we are very happy to have provided you with such a positive experience!

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