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Rossi Chevrolet GMC

Washington, NJ

4.9
481 Reviews

360 Route 31 South

Washington, NJ

07882

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481 Reviews of Rossi Chevrolet GMC

February 01, 2025

Dan Lepp is the most EV-knowledgeable rep I’ve worked with! I signed my lease last week for a 2024 Hummer EV 2x, and the experience was fantastic. My first point-of-contact sales reps, Michael Cabal More

by sergeantk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Lepp, Ken Beam, Mike Cabales
January 25, 2025

These people do not honor their word. Rossi GMC and I came to an agreement on a vehicle they had in stock. A deposit was taken. Scheduled a day to pick up the vehicle. Four days later, sp More

by craig
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eric Kunkle
Jan 29, 2025 -

Rossi Chevrolet GMC responded

Craig, We regret that we couldn’t meet your expectations and appreciate your feedback. Our goal at Rossi Chevrolet GMC is to provide a smooth and transparent purchasing experience, and we’re sorry to hear you were disappointed. In this situation, multiple changes were made to the agreement—including the purchaser’s name, the removal of the trade-in, and scheduling challenges due to the distance of your location in another state. Unfortunately, these changes made it difficult to finalize the deal as originally planned. If you’d like to discuss this further, I’d be happy to speak with you. Please don’t hesitate to reach out. Marty Burke General Manager 908-320-4495

January 24, 2025

Steven in Technology was excellent. Very knowledgeable and helpful. As we purchased our vehicle from another dealer who couldn't be bothered to explain the new technology on this car, More

by cherylann812
Recommend Dealer
Yes
Employees Worked With
Steven Polaski, Matt Roecker
Jan 29, 2025 -

Rossi Chevrolet GMC responded

Hi Cheryl! Thanks for telling us more about your recent interaction with our team -- specifically Steven and Matt! We appreciate your kind words and want you to know we're here should you ever need. Have a great day!

January 23, 2025

Everyone was knowledgable and informative. The staff was polite and made my experience a buying new vehicle a good one . More

by billy-o
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric Kunkle
Jan 23, 2025 -

Rossi Chevrolet GMC responded

Hi Billy! Thanks for telling us about your recent buying experience. We appreciate your kind words!

January 21, 2025

Mark and staff at Rossi were very helpful and considerate with my purchase of my first new car! More

by johnschultz2022
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Lutz
Jan 23, 2025 -

Rossi Chevrolet GMC responded

Hi John! Thanks for your kind words and five-star rating. Enjoy your new Colorado!

January 21, 2025

Great people and salespeople great locations fantastic employees very knowledgeable good customers service good coffee clean restrooms More

by johnp3169
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Burke, Matt Roecker, Pamela Renauro, Kristin Wolfenden, Will Cunningham
Jan 23, 2025 -

Rossi Chevrolet GMC responded

Hi John! Thanks for telling us about your recent buying experience. We appreciate your feedback!

January 19, 2025

Mark Lutz was our salesman and he was recommended to us by our family friend who purchased a truck from Mark. Mark was wonderful and very knowledgeable and informative. Mark made the purchase of our new G More

by mcerro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Burke, Erik Penyak, Mark Lutz, Kristin Wolfenden
Jan 23, 2025 -

Rossi Chevrolet GMC responded

HI Mike! Thanks for telling us about your recent buying experience. We appreciate your kind words and five-star rating!

January 17, 2025

Horrible! Went in to buy a pre owned vehicle on a Saturday. Gave us the price, took it for a ride. Sat down and talked numbers. We had no trade! Our salesmen s More

by TJS
Recommend Dealer
No
Employees Worked With
Matt Roecker, Will Cunningham
Jan 17, 2025 -

Rossi Chevrolet GMC responded

Hi Tonya, We sincerely apologize for any confusion during your visit on Saturday. At that time, the Equinox had not yet completed the Certification process. Following the inspection, we found that the tires safely exceeded the required specifications and did not need replacement. We understand this did not meet your expectations. Therefore, we offered you the option to either proceed with the deal or have your deposit refunded to continue your vehicle search. You chose the refund option, and we have processed it accordingly. While we wish the outcome had been different, we genuinely wish you the best of luck in finding the perfect car for you.

January 08, 2025

Great in the moment and great follow up. Very knowledgeable!! Thank you for great service. More

by rgardella33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Polaski, Matt Roecker, Amanda Lantinga, Hayleigh Alpaugh, Christian Alling
Jan 10, 2025 -

Rossi Chevrolet GMC responded

If you have any further questions, please give us a call. We're always happy to help!

January 07, 2025

Rossi is the Best dealership I had the pleasure to work with on this Equinox EV. I felt supported and got an amazing deal! More

by hector501
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Beam, Amanda Lantinga, Mike Cabales
Jan 10, 2025 -

Rossi Chevrolet GMC responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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