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Ross Downing Chrysler Dodge Ram of Mobile
Mobile, AL
439 Reviews
Thank you for making your way to Encore Chrysler Dodge Jeep® Ram, your certified Chrysler, Dodge, Jeep®, Ram dealer serving drivers throughout Mobile and the surrounding areas. At our dealership, you’ll find a solid selection of new Chrysler, Dodge, Jeep®, Ram for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Chrysler, Dodge, Jeep®, Ram technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Encore Chrysler Dodge Jeep® Ram in Mobile today for quality vehicles, a friendly team, and professional service at every step of the way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 AM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 439 reviews
September 12, 2026
Professional and friendly service. They exceed in making you feel welcome. I found my car here. They exceed in making you feel welcome. I found my car here. More
by mrtn4life2
Verified Customer
September 12, 2026
Pleased with service and professionalism by your staff and facility and knowledge of the products and facility and knowledge of the products More
by warnerhanks
September 12, 2026
Excellent service. Never had an issue every time I brought my car in for maintenance. Never had an issue every time I brought my car in for maintenance. More
by dsuon91
Employees Worked With
September 11, 2026
Being new to the area I decided to give this Dodge dealership a try. I did not have the best experience with my first visit at this dealership. As a AAA member getting my Car towed to this dealership dealership a try. I did not have the best experience with my first visit at this dealership. As a AAA member getting my Car towed to this dealership for repair I was supposed to receive a 10% discount up to $100 that was confirmed by the service advisor before starting the repair process. Once I picked up my car, there was no discount added. Once I asked why my AAA discount wasn’t added I was given a $50 discount instead of the full $100 that was confirmed. Also, the estimated repair cost that was presented to me was $1265.70 but when I went to pick up my car I was told the total was over $1600. With all of that being said, I do not believe I will be using this dealership moving forward. More
by Courtney Wallace
Employees Worked With
September 10, 2026
Autumn did a amazing job with her sales pitch , it won me over to buy over to buy More
by seanelsonjr
Employees Worked With
September 09, 2026
They were quick to service my truck, I appreciate that in a service dealer, would return again if needed a service dealer, would return again if needed More
by weldman36611
Employees Worked With
September 09, 2026
It took over 2 hours for an oil change and I was the first car in that morning. They said that they had to wait for an air filter from the part store, should have sent someone on staff to go and pick it first car in that morning. They said that they had to wait for an air filter from the part store, should have sent someone on staff to go and pick it up rather than make me wait TWO HOURS. More
by michael36608
September 06, 2026
Great and honest service. I definitely recommend this dealership for anyone looking for a new vehicle. I definitely recommend this dealership for anyone looking for a new vehicle. More
by ryan@dreambuilderscs.com
September 05, 2026
My last visit i had an 0800 appt, was 2nd in line at the gate when my sevice advisor opened it.cars flooded around me and got in line ahead of me, all 5 of them did not have an appt. As she told us to be pa gate when my sevice advisor opened it.cars flooded around me and got in line ahead of me, all 5 of them did not have an appt. As she told us to be patient she checked in 2 9f them and told me to wait you can forget getting any more business from me even tho the service was fast, rest assured i let her know that was complete xxxxxxxxx! The only good advisor you have is Ron so if he is not running the show you can forget my return, i can go back to hwy 90 More
by shanesprouse
