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Ross Downing Chrysler Dodge Ram of Mobile

Mobile, AL

Overview
Employees
Reviews
Vehicles
4.5
394 Reviews
Thank you for making your way to Encore Chrysler Dodge Jeep® Ram, your certified Chrysler, Dodge, Jeep®, Ram dealer serving drivers throughout Mobile and the surrounding areas. At our dealership, you’ll find a solid selection of new Chrysler, Dodge, Jeep®, Ram for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Chrysler, Dodge, Jeep®, Ram technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Encore Chrysler Dodge Jeep® Ram in Mobile today for quality vehicles, a friendly team, and professional service at every step of the way.
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1150 Schillinger Rd S

Mobile, AL

36695

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Showing 394 reviews

August 11, 2026

Quick service and good communication about deals and what I needed done at the moment and in the future More

by rsmithkentrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Milligan
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Aug 11, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

We’re glad the service on your Ram 1500 was quick and that our team could explain current work, future maintenance, and available deals. Knowing that communication met your needs means a lot to us.

August 09, 2026

Sales lady came in on her off day to make a deal for me, good customer service! More

by lorenzosmith676
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Milligan
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Aug 09, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

Knowing that our extra effort in coming in on an off day to finalize your purchase met your expectations is rewarding. We’re pleased you chose a used Ram 1500, and your positive feedback means a lot to us.

August 04, 2026

This was our first time here. Excellent service. Thank you so much. We will be back. More

by andreaglasscock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna, Sam
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Aug 04, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

Thank you for choosing us for your first visit. We’re glad the service on your Dodge Ram 1500 met your expectations, and we look forward to welcoming you back.

August 04, 2026

I was there for a recall. The service was scheduled ahead of time. Everything went smoothly and the customer service rep was friendly and efficient. More

by hankoakes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Milligan
Print
Aug 04, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

Your note about the seamless scheduling and friendly, efficient service highlights how our service department aims to make recall visits hassle-free. Hearing that everything went smoothly means a lot to our service team. Thank you for trusting us with the recall service on your Ram 1500.

July 30, 2026

Manager got to the bottom of an issue I had been having that no one else cared to look into before. More

by sadsack22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember
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Jul 30, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

We’re glad our manager took the time to investigate the issue with your Chrysler Pacifica that others hadn’t addressed. Thank you for the five-star rating and for trusting us with your service needs. We look forward to helping you again.

July 29, 2026

They were very helpful in reaching my deal. Clean dealership and great ppl. Will definitely do business with them again More

by BAMACASTLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Milligan
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Jul 29, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

Thank you for the fantastic review. We’re glad you appreciated our clean environment and that securing your deal was smooth. Enjoy your new Jeep Grand Cherokee and we look forward to serving you again.

July 29, 2026

Good communication best customer service I ever had I will recommend anyone else to go to them More

by francesmcgas22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Autumn, Matt Milligan
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Jul 29, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

Matt is thrilled that clear communication and top-notch service made your used Jeep Compass purchase a positive experience. Thank you for recommending us to others.

July 28, 2026

On the last survey I’m not sure I assigned a rating to Samantha turberville But She was very good. From the start to completion and she even called me on Monday after the weekend. ! More

by Charlesjune2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha turberville 5 stars she was good
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Jul 28, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Samantha and our team, and we look forward to working with you again.

July 28, 2026

I am pleased to know that the dealership kept most of the people from the service department. More

by Charlesjune2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha turberville
Print
Jul 28, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 22, 2026

Everyone was friendly and easy to work with. I got more than I thought I would get for my trade. More

by rlinne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Russell, Matt Milligan
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Jul 22, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

Thank you for sharing your experience. We’re delighted our team made the process smooth and that you received more than expected for your trade. Congratulations on your new Ram 1500 and thank you for choosing us.

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