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Ross Downing Chrysler Dodge Ram of Mobile
Mobile, AL
439 Reviews
Thank you for making your way to Encore Chrysler Dodge Jeep® Ram, your certified Chrysler, Dodge, Jeep®, Ram dealer serving drivers throughout Mobile and the surrounding areas. At our dealership, you’ll find a solid selection of new Chrysler, Dodge, Jeep®, Ram for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Chrysler, Dodge, Jeep®, Ram technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Encore Chrysler Dodge Jeep® Ram in Mobile today for quality vehicles, a friendly team, and professional service at every step of the way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 AM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 439 reviews
June 04, 2022
Excellent customer service from the entire staff. Salesperson was Jon Barren, keep up the good work! Finance was hassle free and honest. Will definitely purchase from Encore again. Salesperson was Jon Barren, keep up the good work! Finance was hassle free and honest. Will definitely purchase from Encore again. More
by Gabriel_bitanga
Employees Worked With
Jon Barren, Sam, one other female that appraised my trade in
June 04, 2022
Nicest dealership in town, great staff in the service department and parts department. Sales and support staff say hello and can’t while waiting during service. department and parts department. Sales and support staff say hello and can’t while waiting during service. More
by Ryan
Employees Worked With
Ron, Ron, Elizabeth, Tommy, Danny, Brian, Ronnie,
June 04, 2022
This was a very pleasant experience. The salesman was very laid back and tried to understand my needs, even came in on day off and had my Jeep detailed and ready to go. Whole process The salesman was very laid back and tried to understand my needs, even came in on day off and had my Jeep detailed and ready to go. Whole process was seamless, would highly recommend. Even got a call back from sales manager to ask if we had anymore questions with our new car. Even left with a complimentary hat just because my life liked one they had for sale. Would highly recommend! More
by Satisfied Customer
Employees Worked With
Cortez, Stephen
May 31, 2022
Extremely friendly sales staff. Service department is super nice and take care of the customer. The best place I have been to to purchase a vehicle and have service work. I would re Service department is super nice and take care of the customer. The best place I have been to to purchase a vehicle and have service work. I would recommend this dealership to anyone. More
by Hancockjk
Employees Worked With
Don't remember
May 31, 2022
From the moment I walked on the lot, I felt welcomed and not rushed at all. Blake took his time and made me feel appreciated. I definitely recommend Blake and this dealership. not rushed at all. Blake took his time and made me feel appreciated. I definitely recommend Blake and this dealership. More
by Mbarley
Employees Worked With
Blake
May 30, 2022
My experience through the years with Encore and staff has been exceptional, these men Ron, Clay, and Blake make you feel as though you're the only customer they have. Thank you for everything you do!! been exceptional, these men Ron, Clay, and Blake make you feel as though you're the only customer they have. Thank you for everything you do!! More
by judytcarlis
Employees Worked With
Blake
May 30, 2022
Denise was my service writer and did an excellent job at keeping me up to date and what was going on with my car. I got an oil change and it went fast as well. keeping me up to date and what was going on with my car. I got an oil change and it went fast as well. More
by Chase
Employees Worked With
Denise Chandler
