Ross Downing Chrysler Dodge Ram of Mobile

I had a great experience with Ross Downing Chrysler Dodge Ram of Mobile. Everyone was friendly, professional, and helpful throughout the process. They made everything easy and kept me informed. I really appr Ram of Mobile. Everyone was friendly, professional, and helpful throughout the process. They made everything easy and kept me informed. I really appreciate the excellent customer service and would definitely recommend this dealership to others! More

They’re professional and friendly! Also, they are very communicative, which is very appreciated. Elizabeth is the best! Also, they are very communicative, which is very appreciated. Elizabeth is the best! More

Andy needs a raise best salesman i ever met. I was shopping elsewhere and he gave me a reason to work with him. I was shopping elsewhere and he gave me a reason to work with him. More

So far Ross Downing Dodge has been outstanding when it comes to vehicle care and customer service. Samantha the service representative does an excellent job keeping me informed of my vehicle’s progress as comes to vehicle care and customer service. Samantha the service representative does an excellent job keeping me informed of my vehicle’s progress as I wait for my vehicle to be serviced. Samantha is very friendly and knowledgeable when it comes to questions I may have pertaining to my vehicle. Samantha gets five gold stars for a job well done. ⭐️⭐️⭐️⭐️⭐️ More

Great personnel! Very knowledgeable! Great attitude! Very helpful! Very friendly. Nice facilities. Always makes you feel like the most important person there. Very knowledgeable! Great attitude! Very helpful! Very friendly. Nice facilities. Always makes you feel like the most important person there. More

I have written a much longer letter for Jonathan Russell and Wade the finance manager. Which I have emailed to them and will submit on Google, Facebook and any other source. In my 50 years on earth there h and Wade the finance manager. Which I have emailed to them and will submit on Google, Facebook and any other source. In my 50 years on earth there has never been a salesman that has come close to what I experienced with Jonathan Russell. Jonathan and Wade showed so much patience, kindness, humility and respect of my request during this process. Very professional and honorable men. Not terms we often think of or hear when dealing with auto dealerships. The experience alone with these two men is the very reason I will be leaving the Ross Downing Logo on my vehicle. I am proud to say where I bought the vehicle and who helped make that a possibility. More

Call for service,no one calls back. Charged $900 to put a battery in. Got a recall through the mail. Called to get recall fixed. Said recall had been checked but did not replace part. Charged $900 to put a battery in. Got a recall through the mail. Called to get recall fixed. Said recall had been checked but did not replace part. More

I feel like I got a good deal on my new jeep and the sales manager and the finance department was easy to work with. sales manager and the finance department was easy to work with. More

Sam is amazing, she is the best and kindest Service Advisor I have ever experienced. Autumn was a wonderful sales agent and helped me into the right vehicle, she was very good with text communication Advisor I have ever experienced. Autumn was a wonderful sales agent and helped me into the right vehicle, she was very good with text communication and it was an amazing experience. Only down side was the finance department heavily pushing the coatings, gap insurance, and other side products. I said was not interested and was still presented quotes, ran scenarios for payments, and generally kept saying no to something I said I was not interested in. They did find great and affordable financing though, for that I am very thankful! More

Great dealership and got a great deal on my new Ram. I saw a truck I had been looking for online they made it simple to negotiate on the phone before I drove from Tennessee to make the trade. I saw a truck I had been looking for online they made it simple to negotiate on the phone before I drove from Tennessee to make the trade. More