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Ross Downing Chrysler Dodge Ram of Mobile

Mobile, AL

Overview
Employees
Reviews
Vehicles
4.5
291 Reviews
Thank you for making your way to Encore Chrysler Dodge Jeep® Ram, your certified Chrysler, Dodge, Jeep®, Ram dealer serving drivers throughout Mobile and the surrounding areas. At our dealership, you’ll find a solid selection of new Chrysler, Dodge, Jeep®, Ram for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Chrysler, Dodge, Jeep®, Ram technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Encore Chrysler Dodge Jeep® Ram in Mobile today for quality vehicles, a friendly team, and professional service at every step of the way.
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1150 Schillinger Rd S

Mobile, AL

36695

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Showing 291 reviews

April 13, 2026

Great service with a wonderful customer service team. Samantha, is always wonderful and personable on every visit. More

by tdum10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
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Apr 13, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

Thanks for highlighting our customer service team’s efforts. We’re pleased each visit feels personable. We appreciate the opportunity to care for your Dodge Challenger and look forward to your next service appointment.

April 13, 2026

Customer service is always exceptional. I went in, was greeted almost immediately and the crew got started. More

by lcg802
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Turber
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Apr 13, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

Thank you for sharing your experience with our service team. We’re glad you felt welcomed right away and that our crew got started quickly on your Jeep Grand Cherokee. We look forward to helping you again.

April 10, 2026

My experience with the service leader Ron was perfect! I missed having complimentary drinks and snacks. I have owned a Jeep for decades and never got service done without those thoughtful amenities. Ron w More

by Christalwaller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Reed
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Apr 11, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

We appreciate your longtime trust in bringing your Jeep Grand Cherokee to us. It’s great to hear the service leadership stood out, and we apologize for the missing complimentary refreshments. Your feedback will guide us as we seek ways to make every visit feel more special.

April 10, 2026

Clean and friendly atmosphere. Prompt appointment available for services needed on my Jeep Compass. Satisfied More

by wilson889142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
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Apr 10, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

Hi, thank you for noticing our clean and welcoming environment. We’re glad we could book a prompt appointment for your Jeep Compass and that you’re satisfied with the service. Please let us know if there’s anything else we can help you with.

April 10, 2026

Ron Reed was a total professional. He kept me informed about the satus of my vehicle's repair the entire time. He is definitely an asset to the service department and the dealership. T More

by charger500se
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Reed
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Apr 10, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

Thank you for the five-star review. We’re pleased our service team kept you informed throughout your Dodge Ram 1500 repair. We look forward to assisting you with any future maintenance.

April 10, 2026

Quick service, tried to fix the issue but couldn’t find the problem, over all good service More

by brittanyhawthorne73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
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Apr 10, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

It’s great to hear our team provided fast service and carefully looked into the issue with your Jeep Grand Cherokee. Although we couldn’t identify the problem this time, we’re glad the overall experience was positive. Thank you for trusting us with your vehicle.

April 10, 2026

The people was helpful and very nice clean dealership in and out i well be back for sure More

by RODRIEZUS_BIVENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Milligan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

Thanks for sharing your thoughts about your experience with Ross Downing Chrysler Dodge Ram of Mobile. We appreciate your business and hope to see you again soon!

April 10, 2026

All the people was very nice and helpful. I definitely buy my next car there. More

by Semih from Germany
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Milligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

It’s fantastic to hear that our team was so helpful. Congratulations on your Chevrolet Camaro, and we’re excited you’ll return for your next vehicle. We appreciate your five-star review and look forward to your next visit.

April 08, 2026

Great Customer Service ! ! Salesman Matt Delegal was the Best !! The entire Purchase was quick and easy !!! More

by earleybyrd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Delegal
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Apr 10, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

Thank you for choosing Ross Downing Chrysler Dodge Ram of Mobile. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 08, 2026

I was able to get everything fixed that needed fixed. My service advisor went above and beyond. More

by anthonymicahbattaglia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Milligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandy
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Apr 08, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

It’s wonderful to know we were able to fix everything on your Jeep Renegade. Chad’s extra effort makes a real difference and we’re pleased it stood out. We look forward to serving you again.

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