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Ross Downing Chrysler Dodge Ram of Mobile

Mobile, AL

Overview
Employees
Reviews
Vehicles
4.5
439 Reviews
Thank you for making your way to Encore Chrysler Dodge Jeep® Ram, your certified Chrysler, Dodge, Jeep®, Ram dealer serving drivers throughout Mobile and the surrounding areas. At our dealership, you’ll find a solid selection of new Chrysler, Dodge, Jeep®, Ram for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Chrysler, Dodge, Jeep®, Ram technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Encore Chrysler Dodge Jeep® Ram in Mobile today for quality vehicles, a friendly team, and professional service at every step of the way.
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1150 Schillinger Rd S

Mobile, AL

36695

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Showing 439 reviews

September 21, 2026

VERY HELPFUL ON MEETING MY NEEDS. NICE EXPERIENCE TRU THE WHOLE DEAL. STILL WAITING FOR TRUCK TO BE DELIVERED. OVERALL A GOOD PLACE TO DO BUSINESS. ALSO NOT TO MENTION BEST PRICE I CO More

by jjpower
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DILLON GIACCHINA
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

Hearing that we provided the best price you could find is especially gratifying. Knowing we could meet your needs throughout the deal is rewarding. We look forward to delivering your new Ram 2500 soon.

September 19, 2026

Excellent experience i would definitely refer family and friends to this dealership. We're very satisfied with our purchase More

by deg0179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RON REED
5.0
This rating includes all reviews, with more weight given to recent reviews.
ELIZABETH SKIPPER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Russell
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Sep 19, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

Thanks for the five-star rating. We’re delighted you had an excellent experience, would recommend us, and are satisfied with the service on your Jeep Wrangler.

September 19, 2026

Very nice and welcoming. The atmosphere was just great. Enjoyed everything about the experience and some More

by tpatt55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
OWEN HOLCOMB
5.0
This rating includes all reviews, with more weight given to recent reviews.
SHAUNIE SPURGEON
4.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 19, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

Hearing that our showroom felt welcoming means a lot to our team. We’re glad you enjoyed every part of purchasing your Cadillac Escalade. Thank you for choosing our dealership for your used Escalade.

September 19, 2026

Great as Before svc and People are Super an 15 words is more than i talk in a week More

by autoairofalabama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RON REED
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 19, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

Thank you for your five-star rating and kind words. Knowing your experience with our service team on your Jeep Wrangler was outstanding again is rewarding.

September 18, 2026

Great job. Really took care of us. One of the best if not the best car buying experiences I’ve had. More

by zjdv1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
EJ BLAKELY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 18, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

We’re glad you felt so well cared for during your purchase of the new Ram 1500. Hearing that it ranks as one of your best car buying experiences means a lot to our team.

September 17, 2026

First two visits were great I've left three messages for the service department, call me back and have yet to receive a call. I've got an air mass sensor that's cracked, and I've got a leak somewhere pink f More

by angizbiz
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
ELIZABETH SKIPPER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 28, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

September 15, 2026

It took nine days to get an LED panel. This was very inconvenient. I felt I was over charged for the $500 for a taillight. More

by gardnerwilliamsj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
RON REED
2.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 28, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

September 15, 2026

The team the there took care of us. It took a while to find the problems clearly after a lightning strike of my vehicle, but they kept tracing the issue until closure. My vehicle is ope More

by kingmusicalexp1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RON REED
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 25, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 13, 2026

We are very happy with the transaction! We highly recommend this dealership for your vehicle purchases! More

by Randy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AUTUMN ROBINSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 13, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

We’re delighted the purchase of your new Ram 3500 went so smoothly. Hearing you highly recommend our dealership for any vehicle purchases means a lot to our team.

September 12, 2026

Professional and friendly service. They exceed in making you feel welcome. I found my car here. More

by mrtn4life2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRADLEY HIVES
5.0
This rating includes all reviews, with more weight given to recent reviews.
GARY KING
5.0
This rating includes all reviews, with more weight given to recent reviews.
ELIZABETH SKIPPER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley
Print
Sep 12, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

Knowing you felt our service was professional and welcoming means a lot to our team. Thank you for trusting our service department with your Hyundai Tucson. We look forward to caring for your vehicle again.

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