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Ross Downing Chrysler Dodge Ram of Mobile
Mobile, AL
394 Reviews
Thank you for making your way to Encore Chrysler Dodge Jeep® Ram, your certified Chrysler, Dodge, Jeep®, Ram dealer serving drivers throughout Mobile and the surrounding areas. At our dealership, you’ll find a solid selection of new Chrysler, Dodge, Jeep®, Ram for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Chrysler, Dodge, Jeep®, Ram technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Encore Chrysler Dodge Jeep® Ram in Mobile today for quality vehicles, a friendly team, and professional service at every step of the way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 AM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 394 reviews
Verified Customer
August 28, 2026
Had a great experience with Samantha Turber, it’s not cool that she wasn’t included on this review though and there’s no way for me to remove people I did not work with. I never interacted with Mat but h cool that she wasn’t included on this review though and there’s no way for me to remove people I did not work with. I never interacted with Mat but he still has to be rated (and I can’t rate him low that’s not fair to him) and I can’t remove him. I don’t know who he is and never met him. Samantha deserves 5 stars though More
by audra.k.forteza
Employees Worked With
Samantha Turber, Matt Milligan
August 27, 2026
They provided me one bill of sale reflecting that I paid a city tax. The title manager sent me paperwork for the DMV showing no city tax had been paid. Tried contacting the dealership multiple times to get a city tax. The title manager sent me paperwork for the DMV showing no city tax had been paid. Tried contacting the dealership multiple times to get this corrected, to no response. More
by patjr91
Employees Worked With
Natalie, Matt Milligan
August 26, 2026
Didn’t care much for your sales manager and it’s been over two weeks in Mississippi still hasn’t got the paperwork to get a tag. My grandson called today which is the 26th and they are just now sending i over two weeks in Mississippi still hasn’t got the paperwork to get a tag. My grandson called today which is the 26th and they are just now sending it. also wasn’t able to take the vehicle home because your finance man said it had to have insurance before we could drive it off and it is supposedly well known that if you have full coverage on all your vehicles that that vehicle would’ve been covered which it was but was still denied being able to take the vehicle home More
by mpardoin
Employees Worked With
Matt Milligan
