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Ross Downing Chrysler Dodge Ram of Mobile
Mobile, AL
291 Reviews
Thank you for making your way to Encore Chrysler Dodge Jeep® Ram, your certified Chrysler, Dodge, Jeep®, Ram dealer serving drivers throughout Mobile and the surrounding areas. At our dealership, you’ll find a solid selection of new Chrysler, Dodge, Jeep®, Ram for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Chrysler, Dodge, Jeep®, Ram technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Encore Chrysler Dodge Jeep® Ram in Mobile today for quality vehicles, a friendly team, and professional service at every step of the way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 AM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 291 reviews
May 11, 2022
They are always professional, responsive and timely. Even though I bought my Ram somewhere else, they have earned my business. I recommend them regularly to everyone I know Even though I bought my Ram somewhere else, they have earned my business. I recommend them regularly to everyone I know More
by mdunn
Employees Worked With
Ron Reed
May 01, 2022
Man this dealership was amazing and very helpful to me and my wife, the customer service was great and friendly, the salesman was outstanding 👏 and my wife, the customer service was great and friendly, the salesman was outstanding 👏 More
by Jstallworth7737
Employees Worked With
Big Dave
May 01, 2022
Lovely dealership. The people are too! Professional, knowledgeable and courteous. Blake, Tina and Ryan made our experience stress-free! Each of them went the extra m The people are too! Professional, knowledgeable and courteous. Blake, Tina and Ryan made our experience stress-free! Each of them went the extra mile to accommodate us. More
by rosemarymack
Employees Worked With
Blake Yelverton, Teri Bass and Ryan Seagrest
May 01, 2022
This was the worst vehicle buying experience I ever had. I had my own financing and seemed as if I was being punished. They gave me and my bank a hard time getting the paperwork needed to finish the deal. I had my own financing and seemed as if I was being punished. They gave me and my bank a hard time getting the paperwork needed to finish the deal. When I came to pick up the Jeep it was not serviced or washed. They wasted my whole day and the staff is full of liars and no one seems to know what’s going on. They also told me my trade has no value and a could of days later it’s on their Lot for sale for a whole lot more than they said it’s worth. I believe this dealership is full of crap and Jeep should not send them anymore vehicles to sell ever. Very bad buying experience and I will never go back to Encore Jeep in Mobile. More
by Travispett
Employees Worked With
Tony B
