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Ross Downing Chrysler Dodge Ram of Mobile
Mobile, AL
321 Reviews
Thank you for making your way to Encore Chrysler Dodge Jeep® Ram, your certified Chrysler, Dodge, Jeep®, Ram dealer serving drivers throughout Mobile and the surrounding areas. At our dealership, you’ll find a solid selection of new Chrysler, Dodge, Jeep®, Ram for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Chrysler, Dodge, Jeep®, Ram technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Encore Chrysler Dodge Jeep® Ram in Mobile today for quality vehicles, a friendly team, and professional service at every step of the way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 AM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 321 reviews
Verified Customer
May 29, 2026
Communications were excellent and service was performed with professionalism. A lot of times dealers try to upsell you at the service counter. This was not done and was muchly appreciated. with professionalism. A lot of times dealers try to upsell you at the service counter. This was not done and was muchly appreciated. More
by RICK64N
May 25, 2026
Great people to work with. We purchased a used vehicle that was in excellent condition. They offered fair pricing and made every effort to address all of our questions and co We purchased a used vehicle that was in excellent condition. They offered fair pricing and made every effort to address all of our questions and concerns. All of the sales staff, managers, and finance folks went to extra efforts to meet our needs. We would definitely work with them again if we had the opportunity. Special thanks to Carla, Floyd, and Wade for their follow ups and special efforts. More
by tanyabromley
Employees Worked With
Carla, Wade, Floyd
May 25, 2026
John was great to deal with and Wade in the finance department was as well. Made the process very easy and they were able to match the low rate I had from the credit union. department was as well. Made the process very easy and they were able to match the low rate I had from the credit union. More
by christianday11
Employees Worked With
Jon Russell, Wade
May 23, 2026
Great place, Everyone was helpful ans no pressure. I will be back in the future. I will be back in the future. More
by ricknbrenda2
Employees Worked With
May 20, 2026
Excellent Service. I walked in, was up front and honest with them about what I was looking to do and what I wanted to buy. They gave the honesty right back to me and we I walked in, was up front and honest with them about what I was looking to do and what I wanted to buy. They gave the honesty right back to me and we came to a deal in less 30 minutes. I had my own financing and had zero pressure to use theirs. And did discuss with finance what their options were to make sure I made a sound decision More
by kmaxcartwright
Employees Worked With
Shun Miller
