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Ross Downing Chrysler Dodge Ram of Mobile

Mobile, AL

Overview
Employees
Reviews
Vehicles
4.5
291 Reviews
Thank you for making your way to Encore Chrysler Dodge Jeep® Ram, your certified Chrysler, Dodge, Jeep®, Ram dealer serving drivers throughout Mobile and the surrounding areas. At our dealership, you’ll find a solid selection of new Chrysler, Dodge, Jeep®, Ram for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Chrysler, Dodge, Jeep®, Ram technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Encore Chrysler Dodge Jeep® Ram in Mobile today for quality vehicles, a friendly team, and professional service at every step of the way.
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1150 Schillinger Rd S

Mobile, AL

36695

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Showing 291 reviews

May 04, 2026

My service advisor was very attentive and helpful. The price I paid for service was reasonable More

by sleepez2day
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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May 04, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

It’s great to hear your service advisor provided attentive and helpful assistance. We’re pleased the cost of servicing your Ram 1500 was reasonable and look forward to assisting with any future maintenance.

May 04, 2026

Great customer service. Very efficient. Friendly staff. Will definitely refer others. Very clean facility! Awsone job! More

by mskristyhunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Milligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

We’re pleased our staff took care of your Jeep Compass smoothly and in a spotless facility. Your willingness to refer us to others is greatly appreciated. We look forward to helping again.

April 30, 2026

The service was good. Very nice place. Everyone was friendly nice waiting room. I would bring my truck back there. More

by jasonlemar19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Milligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

Thank you, Jason, for sharing your review! It's a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

April 30, 2026

Went in for a tire repair. Samantha in service was so nice. In and out quickly. More

by lml1576
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha in service
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Apr 30, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

We’re glad the tire repair on your Jeep Wrangler Unlimited was handled promptly with a friendly approach. Thank you for the 5-star review, and we look forward to assisting you again.

April 30, 2026

Efficiency operated within the core values of integrity caring excellence and driven to attain my business More

by floydrobinson01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Milligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

Thank you for recognizing how our focus on integrity, care, and excellence made your experience efficient. Congratulations on your new Jeep Gladiator and thank you for choosing us for your business.

April 29, 2026

They are very customer friendly. They take the time to explain the issues. Very professional. More

by Jarvistunstall1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Report | Print
Apr 29, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

Thank you for sharing your recent service experience on your Ram 1500 Classic. We’re glad our team provided friendly, professional assistance and clear explanations of the issues. Please let us know if you need anything else in the future.

April 28, 2026

Service was great and fast! Samantha the service advisor did and excellent job of caring for my vehicle and she kept me informed of the progress More

by queenldw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Milligan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha
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Apr 28, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

We appreciate the 5-star rating and are glad your Jeep Gladiator received fast, attentive care. We’ll share your compliments with Matt and the rest of our service team for keeping you informed throughout the process.

April 27, 2026

Came in for an oil change and had a great experience. It did not take to long and the customer service was great. More

by kylewcrippen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Milligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

We appreciate you letting us know about your recent oil change on your Jeep Wrangler. We’re glad to hear the service was efficient and our team took good care of you. We look forward to welcoming you back whenever you need us.

April 22, 2026

So for they’re okay. I have no problem.Atmospheres very pleasant and people courtesy. More

by dburden34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Reed
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Apr 23, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

It’s great to hear the atmosphere was pleasant and our team’s courtesy met your expectations while servicing your Dodge Journey. Thank you for the five-star rating, and we look forward to assisting you again.

April 22, 2026

Great service and got me in and out in a great amount of time. Keep up the good work. More

by bradfield52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Milligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

Thank you for highlighting the quick turnaround on your Jeep Gladiator service. We appreciate your feedback and look forward to assisting you again.

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