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Ross Downing Chrysler Dodge Ram of Mobile

Mobile, AL

Overview
Employees
Reviews
Vehicles
4.5
291 Reviews
Thank you for making your way to Encore Chrysler Dodge Jeep® Ram, your certified Chrysler, Dodge, Jeep®, Ram dealer serving drivers throughout Mobile and the surrounding areas. At our dealership, you’ll find a solid selection of new Chrysler, Dodge, Jeep®, Ram for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Chrysler, Dodge, Jeep®, Ram technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Encore Chrysler Dodge Jeep® Ram in Mobile today for quality vehicles, a friendly team, and professional service at every step of the way.
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1150 Schillinger Rd S

Mobile, AL

36695

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Showing 291 reviews

May 12, 2026

Great customer Service team Ron & Samatha they got me in and out and made sure I was satisfied with service.. I was satisfied with even the price. More

by noralee51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron, Samantha
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May 12, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

We’re glad the service process was quick and that you were satisfied with both the work and pricing on your Jeep Cherokee. Thank you for sharing your experience and trusting us with your vehicle.

May 12, 2026

Vwe are pleased with all services and return for additional services as needed in the future More

by hoyle.misty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Milligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

We’re glad you’re pleased with the service on your Jeep Grand Cherokee L. Please visit us again for any future maintenance or repairs.

May 09, 2026

Good as far as service writer but the technician didn’t do everything on list More

by mcp6847
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy
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May 11, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

Thank you for your review, and please don't hesitate to reach out to us directly if you need further assistance. Thank you for choosing Ross Downing Chrysler Dodge Ram of Mobile, we look forward to serving you again!

May 08, 2026

My experience was great and pleasant, friendly staff and refreshments this is the only place that I trust More

by ericrobinson357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
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May 08, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

Your trust means a lot to us, and we’re glad our team could make your Ram 1500 service welcoming and comfortable. It’s rewarding to hear you enjoyed the refreshments and support from our staff. We appreciate you choosing us for your service needs.

May 07, 2026

Brandy is the best. She handles everything in a timely manner and always has a smile on her face. More

by dewayne.lavelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy
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May 07, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

It’s wonderful to know our service team made your Ram 1500 visit both prompt and welcoming. Thank you for the five-star rating, and we look forward to assisting you again.

May 06, 2026

Elizabeth took care of getting my journey service. He did a great job. Very great person to deal with when recommend her to all. More

by DEEX62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Milligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

Knowing your Dodge Journey received attentive service makes our day. We appreciate you recommending us to others. Thanks for trusting our team with your vehicle.

May 05, 2026

I really enjoyed my time at your dealership my sale person Averie was the best she knew a lot about the vehicle she made me and my family comfortable and the process did not take all day I don't know i More

by HOOKERSHAQUILLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Milligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

We appreciate you sharing how knowledgeable and patient your salesperson was, and how the whole team made your family feel at ease. Congratulations on your new Jeep Grand Cherokee. We look forward to helping you again.

May 05, 2026

Very Satisfied with my purchase and experience! I highly recommend this location and recommend Shannon as your go to sales lady! More

by YVETTEKING2011
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Milligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon and Nikki
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May 05, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

Thank you for sharing your experience and for recommending us. We’re delighted our sales team provided exceptional support during your purchase. We appreciate your trust and look forward to serving you again.

May 05, 2026

Great service department with great people! Ross Downing will have my business forever! Will be back for sure. More

by RAYCER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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May 05, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

Thank you for recognizing our service team. We’re delighted your Jeep Wrangler received great care and look forward to helping you again soon.

May 05, 2026

Consultant was attentive to service concerns. Arranged for loaner vehicle during repairs and followed up on performance of our vehicle after it was serviced. More

by frederickrumph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Reed
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May 05, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

Delighted to hear our consultant addressed your service concerns, arranged a loaner during repairs, and followed up on your vehicle’s performance afterward. Thank you for trusting us with your Ram. We look forward to assisting you again.

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