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Ross Downing Chrysler Dodge Ram of Mobile

Mobile, AL

Overview
Employees
Reviews
Vehicles
4.5
439 Reviews
Thank you for making your way to Encore Chrysler Dodge Jeep® Ram, your certified Chrysler, Dodge, Jeep®, Ram dealer serving drivers throughout Mobile and the surrounding areas. At our dealership, you’ll find a solid selection of new Chrysler, Dodge, Jeep®, Ram for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Chrysler, Dodge, Jeep®, Ram technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Encore Chrysler Dodge Jeep® Ram in Mobile today for quality vehicles, a friendly team, and professional service at every step of the way.
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1150 Schillinger Rd S

Mobile, AL

36695

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Showing 439 reviews

November 01, 2026

Averie was awesome! She made the car buying process very easy. She is a true professional. Thanks Averie! More

by lagmtg
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
AVERIE TAYLOR
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

We're glad Averie made purchasing your Toyota Grand Highlander feel straightforward and provided such capable support. Thank you for the five-star rating!

November 01, 2026

Averie was very professional and friendly. She was very helpful with the sale and more important, after sale. I really enjoyed working with this fine, young woman. More

by lagmtg
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
AVERIE TAYLOR
5.0
This rating includes all reviews, with more weight given to recent reviews.
ELIZABETH SKIPPER
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

We're happy Averie's welcoming approach and support, both during and after your Toyota Grand Highlander purchase, made working with her so enjoyable. Thank you for the five-star rating!

October 27, 2026

Great friendly service people. Very knowledgeable. Excellent experience from start to finish. They always come through. More

by pjlpharmd99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
COREY WILLARD
5.0
This rating includes all reviews, with more weight given to recent reviews.
RON REED
5.0
This rating includes all reviews, with more weight given to recent reviews.
ELIZABETH SKIPPER
5.0
This rating includes all reviews, with more weight given to recent reviews.
SAMANTHA TUBERVILLE
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

Knowing you can count on our service team means a lot to us. We're pleased the service on your Jeep Wrangler Unlimited was a positive experience from beginning to end.

October 22, 2026

Great car buying experience. My dealer Andy was amazing. Very satisfied and I highly recommend this dealer. More

by hpaine1986
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ANDY OAKES
5.0
This rating includes all reviews, with more weight given to recent reviews.
GARY KING
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 22, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

Our team enjoyed guiding you through the purchase of your new Jeep Grand Cherokee. Hearing that Andy provided outstanding support and that you’d recommend our dealership means a lot to us.

October 21, 2026

Great experience, fast and trouble free purchase. Would highly recommend this dealership. Very happy with purchase. More

by jakecivilservices
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DILLON GIACCHINA
5.0
This rating includes all reviews, with more weight given to recent reviews.
GARY KING
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

We’re glad purchasing your new Ram 3500 was efficient and hassle-free. Knowing you’d recommend our dealership and that you’re very happy means a lot to our team.

October 20, 2026

Very professional. Great communication. Kept me informed of problem and got my vechicle back in a timely manner More

by lovemeanas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
COREY WILLARD
4.0
This rating includes all reviews, with more weight given to recent reviews.
RON REED
4.0
This rating includes all reviews, with more weight given to recent reviews.
ELIZABETH SKIPPER
5.0
This rating includes all reviews, with more weight given to recent reviews.
SAMANTHA TUBERVILLE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 20, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

Your praise for our professionalism and clear communication reflects our dedication to keeping customers informed. Knowing you received your Jeep Gladiator promptly and felt well informed means a lot to our service team.

October 15, 2026

The Service writers, manager, and service staff are friendly and patient with all my questions. More

by DONNAP36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OWEN HOLCOMB
5.0
This rating includes all reviews, with more weight given to recent reviews.
COREY WILLARD
5.0
This rating includes all reviews, with more weight given to recent reviews.
RON REED
5.0
This rating includes all reviews, with more weight given to recent reviews.
SAMANTHA TUBERVILLE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 15, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

Hearing that our service writers, manager, and staff were friendly and patient when answering your questions means a lot to our service team. We appreciate you trusting us with your Dodge Hornet’s service.

October 15, 2026

Very friendly and helpful always try to figure out a way ti solve my problems More

by shantelaverhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RON REED
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 15, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

Knowing you found our service team friendly and resourceful in solving problems for your Jeep Wrangler Unlimited means a lot to us. Thank you for the five-star rating.

October 12, 2026

The team did a great job listening to what I wanted and what my price point goals. They didn’t it try to up sale me I to a different trim level. More

by daniel.r.justice1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JONATHAN RUSSELL
5.0
This rating includes all reviews, with more weight given to recent reviews.
GARY KING
5.0
This rating includes all reviews, with more weight given to recent reviews.
RON REED
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason W
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Oct 12, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

Our team enjoyed learning about your needs and guiding you toward a new Ram 1500 that fits your budget. Knowing you valued our straightforward, no-pressure approach means a lot to our team.

October 10, 2026

Salespeople were very knowledgeable and eager to to help as soon as we arrived at the dealership and allowed my wife and I to lead the discussion as to our preferences of vehicle. More

by tyoung130
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ANDY OAKES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Wittmayer
Print
Oct 10, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

Knowing that you felt our sales team was knowledgeable and able to let you guide the conversation is rewarding. We’re glad the purchase of your new Jeep Grand Cherokee felt informative and comfortable from start to finish. Your five-star rating means a lot to our team.

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