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Roseville Toyota - Service Center

Roseville, CA

4.3
2,152 Reviews

2,152 Reviews of Roseville Toyota - Service Center

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October 16, 2022

Truck was serviced last Wednesday and Roseville Toyota rating of the battery said good and yesterday Saturday battery dead. More

by WALSH.DAVIDH
Quality Of Work
Recommend Dealer
No
Employees Worked With
N/a
Oct 18, 2022 -

Roseville Toyota responded

Hi David, I regret to hear about your battery. Our technicians strive to make sure your vehicle leaves our service department running smoothly and efficiently. Please contact me directly so that we can discuss this in further detail, thank you. Cole Anderson 916-527-6211 Service Director

October 12, 2022

Sam was wonderful. He showed me how to use a part of my Rav4 that I needed to learn. He was patient and professional. He also suggested to go ahead and get my car serv More

by billiesnow13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Oct 13, 2022 -

Roseville Toyota responded

Thanks for the wonderful shoutout to Sam! We're thrilled to hear he was patient, professional, and informative. Let us know if you need anything else from Roseville Toyota!

October 12, 2022

Service was excellent! I have yet to have a bad experience at Toyota Roseville. Thank you More

by becksterhunt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Oneill
Oct 13, 2022 -

Roseville Toyota responded

We love to hear that! Our team takes pride in providing you with first-class service at every visit. See you again soon at Roseville Toyota!

October 11, 2022

Good job! They were able to work on my vehicle in a specific period of time and update me about the condition of my car. More

by Pogi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2022 -

Roseville Toyota responded

Thanks for the 5-star review! The Roseville Toyota team takes pride in keeping you up to date throughout your vehicle's service. Let us know if you need anything else!

October 08, 2022

Expensive and terrible service. Do not care about customer satisfaction at all. Rude behavior on the phone. More

by Mummanen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kyle Schumacher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2022 -

Roseville Toyota responded

Hi Ramesh, we strive to provide our valued customers with the most affordable and competitive prices. Unfortunately, due to the ever-changing economy and continued supply chain issues, these may fluctuate. As for the customer service you received, that is not representative of our dedication to five-star service, and for that I apologize. I’d like to speak with you about your experience in further detail. Please contact me at your earliest convenience so we can make things right, thank you. Cole Anderson 916-527-6211 Service Director

October 06, 2022

I love going to this dealership, employees are very approachable,very helpful and giving more information that you needed. More

by RickLory
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Lunsford
Oct 06, 2022 -

Roseville Toyota responded

We love seeing you, Rick! The team is always happy to assist you here at Roseville Toyota!

October 05, 2022

They transferred former dealers customers information well. Definitely do not go near the sales floor anymore so as not be ambushed by the sharks there. Trying to see what a new tundra looks like while More

by TROY.BODEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember their name
Oct 07, 2022 -

Roseville Toyota responded

Hi Troy, I regret to hear about your experience with our sales team. We never want to make you feel pressured while browsing our inventory and strive to make the experience centered around you. I’d be happy to discuss this further with you if you’d like, thanks. Branden Rush 916-527-6211 General Sales Manager

Oct 07, 2022 -

TROY.BODEY responded

They have a job to sell vehicles. I’m an enthusiast in the new car market. I like to see the new dels and technology. I disclose it out of the gate I don’t want to buy. It’s all good. I bought two other vehicles at this location. I’m not going anywhere. All good things

October 02, 2022

Wouldn’t take my Tundra anyplace else. Good service advisors and work is backed by Toyota More

by Aaron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Lunsford, Shane Oneill
Oct 04, 2022 -

Roseville Toyota responded

We appreciate your loyalty, Aaron! The service team here at Roseville Toyota is always happy to assist you!

October 02, 2022

Roseville Toyota Service Ctr has been servicing my 4Runner since 2004. I have always received excellent service and advice; I do not go to any other service facility. Everything about this Service Ce More

by Emma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Roseville Toyota responded

We can't thank you enough for your loyalty, Emma! The Roseville Toyota team is always happy to see you and it's our pleasure to provde the best possible service experience. Until next time, safe travels!

October 01, 2022

Fast excellent service. Friendly accommodating staff. Easy scheduling of appointment. Nice lounge area, clean well maintained More

by jes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rai
Oct 04, 2022 -

Roseville Toyota responded

We appreciate the great review! Making your service experience quick, easy, and comfortable is our top priority at Roseville Toyota. Let us know if you need anything else!

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