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Roseville Toyota - Service Center

Roseville, CA

4.3
2,152 Reviews

2,152 Reviews of Roseville Toyota - Service Center

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November 02, 2022

Had a great experience with Cory Lunsford at Roseville Toyota servicing my 2019 Prius. In and out in the time I was quoted and the waiting area was comfortable and the free coffee was great! More

by gregoliva85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Lunsford
Nov 02, 2022 -

Roseville Toyota responded

We're thrilled to hear about your great experience with Cory! It's our top priority to make sure you are comfortable and your service is done in a timely manner. Until next time, safe travels from Roseville Toyota!

November 02, 2022

Service from the service team is always excellent. The cost estimate is always accurate and the time estimate is reasonable as well More

by jeffdavis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elmer
Nov 03, 2022 -

Roseville Toyota responded

Thanks for the awesome review, Jeff. We're thrilled to hear your service was excellent and timely. See you next time at Roseville Toyota!

November 02, 2022

Usually very good. Technician was very slow today. Waited for my truck but it shouldn’t have taken 2 1/4 hrs to rotate tires and check fluids and safety devices. More

by Norgardfarms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Lipman
Nov 04, 2022 -

Roseville Toyota responded

Hello, we truly appreciate your feedback. I apologize for the wait time, as we strive to complete every service in a timely manner. If you’d like to discuss your visit further, I’d be happy to speak with you at the number below, thanks. Cole Anderson 916-527-6211 Service Director

November 02, 2022

Gabriel was my contact. He was extremely professional and thorough with providing all the necessary information to me! He also provided detailed updates. He personally check More

by Angie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel at the service desk and Jeff in the tire department. I would give them both five stars!
Nov 03, 2022 -

Roseville Toyota responded

Thanks for the shoutouts and the amazing review, Angie! Communication and professionalism are important to us here at Roseville Toyota. Let us know if you need anything else!

October 28, 2022

Good customer service… good staff, place are really nice and a lot of chairs while waiting for car service More

by Uly
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Molly
Oct 28, 2022 -

Roseville Toyota responded

We appreciate the wonderful review! We're happy to make sure you're comfortable and taken care of here at Roseville Toyota. Thanks for stopping by!

October 26, 2022

Great service. Handled my warranty work without any problems . I would highly recommend Roseville Toyota More

by jan01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Roseville Toyota responded

Thanks for the 5-star review! We're always happy to assist you here at Roseville Toyota!

October 25, 2022

I came in without an appointment this afternoon because my low tire pressure light came on. I waited while the techs checked the tires… no nails or punctures in the tires, just low pressure. So they fixed More

by Repooc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
His first name was Alexander, last name starts with W
Oct 26, 2022 -

Roseville Toyota responded

We're always happy to get you in when we can! Let us know if you need anything else from Roseville Toyota!

Oct 26, 2022 -

Repooc responded

Thanks! I always appreciate the service Roseville Toyota provides.

October 21, 2022

Sam Vega is a great service advisor. He had my car serviced on time as promised and discussed future service. More

by tc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Vega
Oct 21, 2022 -

Roseville Toyota responded

Thanks for the awesome review! We're so happy to hear Sam provided you with our high standards of customer service. See you next time at Roseville Toyota!

October 20, 2022

Not personable. Horrible customer service experience. They try to take you over the coals with their recommendations. Overpriced service For a Toyota as you think yo More

by Ba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kyle Schumacher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Roseville Toyota responded

Hello, I’m sorry to hear your experience with our service department was less than satisfactory. We strive to provide the best possible prices and five-star customer service every time. I’d like to discuss your concerns in further detail. Please give me a call at the number below when you are next available, thank you. Cole Anderson 916-527-6211 Service Director

October 17, 2022

Courteous prompt I called to check about oil change was offered options and took same day. Status of car was reviewed some minor lighting needed. Not pushy about getting it done. Did it myself. More

by Tomreis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Egan Conor
Oct 18, 2022 -

Roseville Toyota responded

Thanks for the great review! We always want to give you the final decision with your vehicle. Let us know if you need anything else!

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