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Roseville Toyota - Service Center

Roseville, CA

4.3
2,152 Reviews

2,152 Reviews of Roseville Toyota - Service Center

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February 16, 2023

I've been a customer for many years. The folks at Roseville Toyota have always been courteous, on time, and responsive . I have a 2013 Rav4 that's never been serviced anyplace else. More

by bjmima
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conor
Feb 16, 2023 -

Roseville Toyota responded

We appreciate your loyalty and high rating! Thanks for being a wonderful member of the Roseville Toyota family!

January 31, 2023

Took vehicle in for 5K service. Got right in, nice setup to wait right next to snack bar. Finished faster than time promised. More

by coleencoffey
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole Anderson
Feb 01, 2023 -

Roseville Toyota responded

Thanks for the high rating, Coleen! We're happy to hear your visit was comfortable and the service took less time than estimated. We hope to see you again in the future at Roseville Toyota!

January 29, 2023

Had a 8am service apt. Left at 10am without car being serviced. Way Overbooked, unacceptable More

by tfatigato
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Wenham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Roseville Toyota responded

Hello, I apologize for the high volume of customers during your appointment. We strive to complete every service on time; however, issues may arise that impact or delay your appointment. I’d be happy to speak with you about your visit in further detail at the number below, thank you. Mike Ortiz 916-527-6402 Service Manager

January 11, 2023

So helpful, fast, courteous, helpful tips, Kyle Lyman was great !! Always good service. I will be back for sure. More

by Sheri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Lyman
Jan 12, 2023 -

Roseville Toyota responded

Thanks for the stellar review, Sheri! We're pleased to hear your experience with Kyle was quick and helpful. See you next time at Roseville Toyota!

December 23, 2022

This used to be our dealership of choice. Since they’ve changed ownership, we’ll no longer utilize their services. Our last service experience was disappointing beyond words. We paid for serv More

by Red Baron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cory Lumsford
Dec 28, 2022 -

Roseville Toyota responded

Hi Red Baron, Thank you for not only bringing this to my attention but for your loyalty throughout the years. We understand your frustration and would like to discuss your experience personally, please contact me directly at your convenience as I would like to further discuss your experience in hopes of gaining your trust back in our company. Best, Cole Anderson 916-527-6211 Service Director

December 15, 2022

Toyota kept me informed about any unexpected problems they noticed during the Multipoint Inspection. Especially, if it was a safety issue. More

by TonyFV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bekah Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

Roseville Toyota responded

Keeping you up to date on your vehicle's service is a top priority for us at Roseville Toyota. Thank you for the 5-star review, Tony, and we hope to see you again down the road!

November 28, 2022

Peyton does a superb job. As well as the technicians who solved my problem and then did their usual fine job of servicing my Prius! More

by Cwp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peyton
Nov 29, 2022 -

Roseville Toyota responded

We appreciate the awesome review! The team is always happy to diagnose and resolve your vehicle's issues in a timely manner. Thanks for choosing Roseville Toyota!

November 24, 2022

A pleasure to work with Conor Egan. Professional, knowledgeable and does what he says he will do. Best service advisor I have ever worked with. More

by DAYLIGHTW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conor, Egan
Nov 28, 2022 -

Roseville Toyota responded

Conor will be thrilled to hear that! Thanks for the wonderful review and we can't wait to see you again at Roseville Toyota!

November 13, 2022

I have always had Conner as my service advisor. He always lays out service needs and issues that may need immediate attention and those that can be scheduled for a later date. Very friendly and I a More

by ldsustaire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conner
Nov 14, 2022 -

Roseville Toyota responded

We're so happy to hear Conner goes above and beyond to make sure you know what service your vehicle needs. Thank you for the wonderful review and please feel free to reach out if you need anything else. Safe travels from Roseville Toyota!

November 03, 2022

Very nice, knowable, great, and professional. I would tell my friends, and family about your services and cars thanks again. More

by milesdale688
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Fabela
Nov 03, 2022 -

Roseville Toyota responded

We appreciate the kind words! It was our pleasure to make your experience with us knowledgeable and professional. We hope to see you again at Roseville Toyota down the road!

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