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Roseville Toyota - Service Center

Roseville, CA

4.3
2,156 Reviews

2,156 Reviews of Roseville Toyota - Service Center

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March 31, 2023

15,000 mile service quick and easy, friendly people completed on time easy to get appointment More

by edward l Sweeney
Recommend Dealer
Yes
Employees Worked With
Rachel service associate
Apr 03, 2023 -

Roseville Toyota responded

Thanks for trusting us with your vehicle's care, Edward! We'll see you next time at Roseville Toyota!

March 31, 2023

Good service and excellent job ,,,, Alex he is wonderful customer services, guy ,,doing his job perfect and helpful,,,,I would like to deal with him all the time,,,,he is adding good reputation to Toyota de More

by Majdolin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Mar 31, 2023 -

Roseville Toyota responded

Thanks for the kind words about Alex! We're pleased to hear he made your experience at Roseville Toyota enjoyable. Safe travels!

March 07, 2023

The service is excellent, my car was finished in the promise time, i love the customer service attitude. More

by jcutchon1225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RAE SWANSON
Mar 08, 2023 -

Roseville Toyota responded

We appreciate that! Thanks for being a valued member of the Roseville Toyota family!

March 01, 2023

I was in the Service Dept. for Maintenance & Molly wrote me up and thent text me a message when the car was done in record time. More

by pam4fun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Kennedy
Mar 02, 2023 -

Roseville Toyota responded

We're thrilled to hear that! Molly and the Roseville Toyota team are always happy to get you in and out as quickly as possible. Thanks for stopping by!

February 16, 2023

I've been a customer for many years. The folks at Roseville Toyota have always been courteous, on time, and responsive . I have a 2013 Rav4 that's never been serviced anyplace else. More

by bjmima
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conor
Feb 16, 2023 -

Roseville Toyota responded

We appreciate your loyalty and high rating! Thanks for being a wonderful member of the Roseville Toyota family!

January 31, 2023

Took vehicle in for 5K service. Got right in, nice setup to wait right next to snack bar. Finished faster than time promised. More

by coleencoffey
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole Anderson
Feb 01, 2023 -

Roseville Toyota responded

Thanks for the high rating, Coleen! We're happy to hear your visit was comfortable and the service took less time than estimated. We hope to see you again in the future at Roseville Toyota!

January 29, 2023

Had a 8am service apt. Left at 10am without car being serviced. Way Overbooked, unacceptable More

by tfatigato
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Wenham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Roseville Toyota responded

Hello, I apologize for the high volume of customers during your appointment. We strive to complete every service on time; however, issues may arise that impact or delay your appointment. I’d be happy to speak with you about your visit in further detail at the number below, thank you. Mike Ortiz 916-527-6402 Service Manager

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January 11, 2023

So helpful, fast, courteous, helpful tips, Kyle Lyman was great !! Always good service. I will be back for sure. More

by Sheri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Lyman
Jan 12, 2023 -

Roseville Toyota responded

Thanks for the stellar review, Sheri! We're pleased to hear your experience with Kyle was quick and helpful. See you next time at Roseville Toyota!

December 23, 2022

This used to be our dealership of choice. Since they’ve changed ownership, we’ll no longer utilize their services. Our last service experience was disappointing beyond words. We paid for serv More

by Red Baron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cory Lumsford
Dec 28, 2022 -

Roseville Toyota responded

Hi Red Baron, Thank you for not only bringing this to my attention but for your loyalty throughout the years. We understand your frustration and would like to discuss your experience personally, please contact me directly at your convenience as I would like to further discuss your experience in hopes of gaining your trust back in our company. Best, Cole Anderson 916-527-6211 Service Director

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December 15, 2022

Toyota kept me informed about any unexpected problems they noticed during the Multipoint Inspection. Especially, if it was a safety issue. More

by TonyFV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bekah Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

Roseville Toyota responded

Keeping you up to date on your vehicle's service is a top priority for us at Roseville Toyota. Thank you for the 5-star review, Tony, and we hope to see you again down the road!

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