Roseville Toyota - Service Center

Awesome customer service! I have been coming to Roseviile Toyota for years. I have never been disappointed. Jim Stockman is my favorite service advisor. Jim understands what it I have been coming to Roseviile Toyota for years. I have never been disappointed. Jim Stockman is my favorite service advisor. Jim understands what it means to get it right the first time! More

Lack of communication Requested car wash with service and was told that car was washed and ready to go. Returned to dealership only to find that car wash had been down all Requested car wash with service and was told that car was washed and ready to go. Returned to dealership only to find that car wash had been down all day. More

Customer service would be a zero if I could rate that. Toyota care. Should be called Toyota don’t care. The greatest part of this experience was the lot porter in the morning. Rotating my tires and not giv Toyota care. Should be called Toyota don’t care. The greatest part of this experience was the lot porter in the morning. Rotating my tires and not giving a crap that it now drives so bad that I can’t go down the freeway is a serious concern. Please bring it back so we can charge you 59.95 for a tire balance. Seriously. That why it’s called a stealership. Charge me 2000 dollars for TRD wheels and upgraded tires and then try to mooch another 60 dollars out of me. I will not use this service center again. More

155K Sequoia Service Good service as usual. It took a little longer than estimated and I did have to return the following day for brake light bulb replacement that had bee Good service as usual. It took a little longer than estimated and I did have to return the following day for brake light bulb replacement that had been checked off as fine, when in fact it was out. My prior service required a return for corrective measures also. It is a very busy service department, but details do matter. I am still very happy with the service overall however. Hopefully this will be the last glitch. More

Thank you! My car had a lot of work to do. Thank you for everything! I don’t know what I would have done without the extended warranty. My car had a lot of work to do. Thank you for everything! I don’t know what I would have done without the extended warranty. More

Always prompt, friendly service! I love getting my car serviced here! I can be sure they will do a great job, they are very knowledgeable the only thing that needs improvement is the I love getting my car serviced here! I can be sure they will do a great job, they are very knowledgeable the only thing that needs improvement is the complimentary car wash! Most of the time it looks worse after! More

Service I was pleased with the service. A bit more detail on what was done to fix the factory recall issue would have been nice to hear. I was pleased with the service. A bit more detail on what was done to fix the factory recall issue would have been nice to hear. More

Service and recalls Great and friendly people. Timely service. Good waiting areas. Happy to help. Close to home. Great hours and has Saturday hours. Easy to set up appoin Great and friendly people. Timely service. Good waiting areas. Happy to help. Close to home. Great hours and has Saturday hours. Easy to set up appointments. Good reminders. More

60,000 Mile Maintenance I got in and out of my appointment in a good time. Chris explained thing she well and listened. He also seemed to care, which I appreciated. I got in and out of my appointment in a good time. Chris explained thing she well and listened. He also seemed to care, which I appreciated. More

Amazing Customer Care I cannot say enough good things about Chris Martinez and Cole Anderson. They went above and beyond when I needed it. I will be a Roseville Toyota cust I cannot say enough good things about Chris Martinez and Cole Anderson. They went above and beyond when I needed it. I will be a Roseville Toyota customer forever with quality service and customer care I was provided by them. Miracles happened for our family by them!! More