2,152 Reviews of Roseville Toyota - Service Center
Scheduled service Nice and friendly staff, very helpful and informative! Free coffee and refreshments while you wait! They said it would be an hour and it was less! Th Nice and friendly staff, very helpful and informative! Free coffee and refreshments while you wait! They said it would be an hour and it was less! Thank you! More
Exceptional Customer Service The best customer service experience and workmanship every time my cars are serviced at Roseville Toyota Automall. Very welcoming and helpful staff. The best customer service experience and workmanship every time my cars are serviced at Roseville Toyota Automall. Very welcoming and helpful staff. Adam is the best! More
Consistent service I have always had consistently good service here. They have taken care of my cars for 15 years. It’s always been a good experience. I have always had consistently good service here. They have taken care of my cars for 15 years. It’s always been a good experience. More
Great service Sean Bouthillier was an excellent service advisor. He spent time going over the inspection with me. He explained all the services that my vehicle nee Sean Bouthillier was an excellent service advisor. He spent time going over the inspection with me. He explained all the services that my vehicle needed. Thank you Roseville Toyota More
Oil change and tire rotation I am very happy with the service I received when I arrived. The person who helped me was very professional and explained things very clearly. However, I am very happy with the service I received when I arrived. The person who helped me was very professional and explained things very clearly. However, the call center that sets up the appointment this time and all previous times consistently tells me incorrect info. Disappointed in that. More
Worst experience ever getting my truck serviced Kept having to go back and drop off my truck job was never finished wasted my time for a week and a half. A different service rep called me every tim Kept having to go back and drop off my truck job was never finished wasted my time for a week and a half. A different service rep called me every time with two different managers never got a formal apology for what happen . It seems like the valet system is on organized and they are just running around an accident is going to happen More
Enjoyable I always enjoy going to Roseville Toyota to have my car fixed it does not seem like a chore because everyone there is so nice and welcoming. The shu I always enjoy going to Roseville Toyota to have my car fixed it does not seem like a chore because everyone there is so nice and welcoming. The shuttle was running on the Saturday that I went, they took me to a local shopping center where I got my nails done. When my car was completed the shuttle came back and picked me up. My services person Paul Koontz is always so very helpful and he helps me know the right things to have done on my car so that my car continues running properly More
Fantastic. As always Roseville Toyota service department is the best!! They are so professional and honest. Always feel like they are telling me the truth and never tryi t Roseville Toyota service department is the best!! They are so professional and honest. Always feel like they are telling me the truth and never tryi to up sell me. Love that they are open weekends. More
Excellent service manager Kyle provides excellent customer service with professionalism and a smile unlike other service managers around him who are grumpy and there was one in Kyle provides excellent customer service with professionalism and a smile unlike other service managers around him who are grumpy and there was one instance where I heard a service manager scolding a customer for asking for the status of her car More
Excellent Our service technician was very friendly, helpful, and explained everything that was going on and what was needed. I wish all of my experiences are as Our service technician was very friendly, helpful, and explained everything that was going on and what was needed. I wish all of my experiences are as good as this one More