Roseville Toyota - Service Center

Oil change Service is always great, however, the wait time can be lengthy. It has taken 2-3 hours before getting my car back at times (Once it was all day). If t Service is always great, however, the wait time can be lengthy. It has taken 2-3 hours before getting my car back at times (Once it was all day). If the wait time improves, 5 stars will be given. More

Battery replacement Great expericence with battery replacemt weather warranty . The service took longer time but the reason was performing the ready many times to make s Great expericence with battery replacemt weather warranty . The service took longer time but the reason was performing the ready many times to make sure the battery is not performing well. Good service More

Perfect, came in to a friendly environment! Service department is great to work with. However, I would like for you to know that I was not impressed with your Finance depart on Friday, Nov 30t Service department is great to work with. However, I would like for you to know that I was not impressed with your Finance depart on Friday, Nov 30th. After working a 13 hour day, I came by to purchase the Extended Toyota Care for my other Prius. A salesmen walked me in, put me on the waiting list, he had me sit to wait for Finance. After waiting a good 45 minutes, I asked the receptionist where I was currently in line, she said that I was next. 15 minutes later she left for the evening. I waited another 45 minutes, then I left too! Not once during my 1 hour 45 minute wait was I acknowledged by any staff member! More

Wasn't happy with service Kyle called me a liar Kyle called me a liar . Cory has always been great . And your shuttle driver has terrible cust service micheal Nelson is the reason I keep going bac Kyle called me a liar . Cory has always been great . And your shuttle driver has terrible cust service micheal Nelson is the reason I keep going back to roseville Toyota the best sales person I know . More

The staff is very helpful. The staff is helpful and knowledgeable. I was in and out even before the estimated time. The staff took in my car even though I was late for my appoi The staff is helpful and knowledgeable. I was in and out even before the estimated time. The staff took in my car even though I was late for my appointment. More

vehicle prep for EPA Wildfire response project. Very professional, polite and expedient service. Thank you again. Note: first time brake pads replaced at 236,000 miles! Very impressive overall Very professional, polite and expedient service. Thank you again. Note: first time brake pads replaced at 236,000 miles! Very impressive overall my best and most dependable vehicle ever! Sincerely, Ted Ice More

Issue not resolved I’ve taken my Toyota Tundra in for the same issue two times and the technicians are unable to diagnose the problem. It’s mis-firing on three cylinders I’ve taken my Toyota Tundra in for the same issue two times and the technicians are unable to diagnose the problem. It’s mis-firing on three cylinders on a weekly basis now, rendering my vehicle useless. My service advisor has been great and keeps me updated, but I’m frustrated with the continued issue. More

John was fantastic Not only did I feel that Jon went above and beyond to ensure my satisfaction but he did it with a kind and caring attitude. I really felt he took my Not only did I feel that Jon went above and beyond to ensure my satisfaction but he did it with a kind and caring attitude. I really felt he took my concerns and needs into perspective and helped me when I needed it. His communication was fantastic. I highly recommend him and pumped have him on my next service More

Good service, unbearably loud for waiting As always, I was pleased with the service I received for my visit. But also as always, I found having to sit and wait almost intolerable. You have lou As always, I was pleased with the service I received for my visit. But also as always, I found having to sit and wait almost intolerable. You have loud music piped overhead, three TVs that aren't loud enough to actually hear, but just loud enough to add to the cacophony. On top of that, there are very frequent (and very loud) announcements over your P.A. system, and employees speaking really loudly while walking by (probably because they can't hear each other over all of the other noise). This may seempretty, but I have experienced this on each visit, and have had conversation with other customers who have agreed, More

The best only the best Connor has worked at several Toyota dealership so he knows what he’s doing he’s not like the other guys I highly recommend Roseville Toytoa and Connor Connor has worked at several Toyota dealership so he knows what he’s doing he’s not like the other guys I highly recommend Roseville Toytoa and Connor for service More