Roseville Toyota - Service Center

very good Always a friendly greeting, very good service and correct whatever problems i have. Answer all question and good advice on how to correct problem or w Always a friendly greeting, very good service and correct whatever problems i have. Answer all question and good advice on how to correct problem or where they should start looking. More

Great service From the time you drive in until you leave, customer service is great! Conrad was my service rep and he was great. I’ve alwsys felt confident that th From the time you drive in until you leave, customer service is great! Conrad was my service rep and he was great. I’ve alwsys felt confident that they were not trying to sell me something I don’t really need More

Quick and friendly service Always friendly- complete service quickly and professionally. Waiting area is pleasant and provides option to eat or snack and to browse Toyota and o Always friendly- complete service quickly and professionally. Waiting area is pleasant and provides option to eat or snack and to browse Toyota and other types of gifts More

Scion FRS 75000 service Greeted quickly and courteously. Service advisor explained services scheduled. He answered my questions. Stated car will be done in about 1.5 hours. S Greeted quickly and courteously. Service advisor explained services scheduled. He answered my questions. Stated car will be done in about 1.5 hours. Service completed on time. Service advisor went over services and condition of car. He let me know that tired and brakes are OK for now but will need replacement in a few months.I am very pleased with my experience at Roseville Toyota. I will continue to come here even though there is a closer Toyota Dealership to my house. More

Service Excellence The staff was polite, the service was efficient, and the job completed on time. The entire experience at Roseville Toyota far exceeded my expectation The staff was polite, the service was efficient, and the job completed on time. The entire experience at Roseville Toyota far exceeded my expectations. Much Thanks to everyone. More

Car took an extra 4 hours for oil change. I dropped my vehicle off for an oil change at 12:30 for a 1:00pm appointment, and was told it would be done by 2:00 or 2:30. I was picked up by a fami I dropped my vehicle off for an oil change at 12:30 for a 1:00pm appointment, and was told it would be done by 2:00 or 2:30. I was picked up by a family member and left the lot until 1:45. I waited around the waiting area, assuming it would be done by 2:30 at the latest... by 4:00pm I called my service advisor who said it wasn’t done yet but he would call me as soon as it was. I saw my car get parked and still no call. I was picked up by my wife and went to the store and still hadn’t been called. Finally the service advisor called after we called the lot asking if it was done. When I went to pick it up there was no recognition that I had waited an extra 4 hours. Just didn’t seem to care. I do not currently see a reason to ever return or recommend this place. And I have purchased three brand new vehicles within the last 4 years. More

Organized and Speedy Process I love that Toyota Care was built in to my lease! The only drawback? It's only there for 2 years on my 3 year lease. It has changed my mind about buyi I love that Toyota Care was built in to my lease! The only drawback? It's only there for 2 years on my 3 year lease. It has changed my mind about buying cars. Thank you, Roseville Toyota!! More

My go to service place We have been servicing our Prius at the center since 2013, are very happy with the quality of the work! We came for the 60k, our advisor was Jim and h We have been servicing our Prius at the center since 2013, are very happy with the quality of the work! We came for the 60k, our advisor was Jim and he did a great job explaining everything to us! We are happy with the service! Thanks. More

Horrible Service Experience I came in to have my car’s splash shields replaced and they said I’ll be charged $85 just to have it looked at. I bought the vehicle from this dealers I came in to have my car’s splash shields replaced and they said I’ll be charged $85 just to have it looked at. I bought the vehicle from this dealership and the least they could do is have it looked without charging. I have never had this experience in any other Toyota dealership. It should’ve been covered through warranty. More

Efficient Service Center This is the most week organized, efficient Service Center I've ever used. The staff are friendly and accommodating. Given that I had trouble with my c This is the most week organized, efficient Service Center I've ever used. The staff are friendly and accommodating. Given that I had trouble with my car to go there, it was an almost enjoyable experience. More