2,158 Reviews of Roseville Toyota - Service Center
Rear brake replacement I took my 2008 Camry (original owner) into the service department to have the rear brakes replaced. The job was completed on time and at the agreed pr I took my 2008 Camry (original owner) into the service department to have the rear brakes replaced. The job was completed on time and at the agreed price. So far, so good. The next morning I started the car and tire pressure light on the dash came on. This light never has come on before. All the tires appear to be inflated properly. I assume that since the rear tires were removed for the brake job, that maybe there was a issue with one of the TP sensors on the rear wheels. I called my service advisor (Cory Lunsford) to see if I could bring the car back in to have someone see if one of the sensors was damaged during the brake job. He advised me that I would have to pay for at least an hour labor (well over $100)! I said that I was not was willing to pay well over $100 if they somehow damaged a sensor during the brake job and called my usual Toyota dealership (Maita) and they told me to bring the car in and they would be happy to take a look at it. I don’t mind paying for needed work (I paid over $300 for the brake job on only one axle!) but I refuse to pay for a something that was caused by one of their own mechanics. I will never step foot in Roseville Toyota again and I am ready to replace my Camry with a new Toyota: Maita here I come! More
Very good people and fast service This dealership has always been friendly and efficient , never left here with an issue and I’ve gotten over 20 cars serviced here over the last severa This dealership has always been friendly and efficient , never left here with an issue and I’ve gotten over 20 cars serviced here over the last several years, just a good all around experience and free popcorn and coffee too!! More
Good place friendly stuff Liked what they did good service nice employees. Fast and quality service ....friendly a.a.a.a.a.a.a.a.a.a.a.a Liked what they did good service nice employees. Fast and quality service ....friendly a.a.a.a.a.a.a.a.a.a.a.a More
New car first service Mt first service and nobody asked me if i had any questions or issues with the my new car. There were blanks spaces where the existing tire pressures Mt first service and nobody asked me if i had any questions or issues with the my new car. There were blanks spaces where the existing tire pressures should have been recorded; when asked what they were, the service tech said they were ALL at exactly 28psi, not probable; just say they didn't record them. There is a block checked off for scheduling the next appointment, but nobody asked me to schedule one. More
Rude, service advisor! Service advisor should take advance customer service development skills on how to treat customer the same way they're treating new car buyinh customer Service advisor should take advance customer service development skills on how to treat customer the same way they're treating new car buyinh customer, they should recognize the service customer needs ask open ended question what maybe needed or want and not assuming that customer know everything the dealership has to offer. More
My service experience with Toyota Roseville Toyota These guys do a great job. I wouldn’t think of taking either of our vehicles (both Highlanders) to any other dealer for service. Fair, honest, and rel These guys do a great job. I wouldn’t think of taking either of our vehicles (both Highlanders) to any other dealer for service. Fair, honest, and reliable. More
Scheduled Service Great service...Kyle was friendly, efficient and remembered me from my last service. I even got a "rain check" card because the car wash was down. Great service...Kyle was friendly, efficient and remembered me from my last service. I even got a "rain check" card because the car wash was down. Thank you! More
Great sevice Dealership does a great job with the service department. Jim made things very easy. I have a company car and they always get the billing worked out. Dealership does a great job with the service department. Jim made things very easy. I have a company car and they always get the billing worked out. More
Customer service Jim Stockman was very professional and made me fill right at home with my service. My service was fast and the waiting area and cafe is great. Jim Stockman was very professional and made me fill right at home with my service. My service was fast and the waiting area and cafe is great. More
Good service I am happy with Roseville Toyota service due to short waiting appointment . Professional and complementary loaner vehicle and car wash while your car I am happy with Roseville Toyota service due to short waiting appointment . Professional and complementary loaner vehicle and car wash while your car in service ! Thank you More