Roseville Toyota - Service Center

Very good. My advisor was excellent! I have had only the best of experiences from this Toyota Dealership. Great service and good customer service. Cory was a good advisor. Thank you. I have had only the best of experiences from this Toyota Dealership. Great service and good customer service. Cory was a good advisor. Thank you. More

Everything was just as they told me it would be. I’m in customer service myself. There was no wasting of my time. You’re very courteous professional and I appreciated that. No one likes to have to I’m in customer service myself. There was no wasting of my time. You’re very courteous professional and I appreciated that. No one likes to have to get the car worked on, but you made it I completely exceptabe. Thank you! More

Follow up on engine oil leak. Fair, honest service. Steve Wenham did an excellent job In regards to determining the extent of engine oil leakage on my 4RUNNER! Thanks Steve, for yo Fair, honest service. Steve Wenham did an excellent job In regards to determining the extent of engine oil leakage on my 4RUNNER! Thanks Steve, for your service. More

Waist of my time We came in because we had 2 tires that had gashes in them. The tire indicator came on so we brought the car in. We have the tire and wheel package. We We came in because we had 2 tires that had gashes in them. The tire indicator came on so we brought the car in. We have the tire and wheel package. We were told because it was a Saturday the warranty department is not open we probably weren’t going to get this fixed that day #1 when I made this appointment I told the girl what we needed done and we had this package so she should have told me we should have came during the week. 3 hours after getting to our appointment they tell us all they did was put air back in the same tires I asked did they see the gashes they said no there weren’t any gashes well if they truly did a full inspection they would have seen the gashes. All they did was put soapy water on the tires and fill them with air. This was a waist of a Saturday. More

Rear brake replacement I took my 2008 Camry (original owner) into the service department to have the rear brakes replaced. The job was completed on time and at the agreed pr I took my 2008 Camry (original owner) into the service department to have the rear brakes replaced. The job was completed on time and at the agreed price. So far, so good. The next morning I started the car and tire pressure light on the dash came on. This light never has come on before. All the tires appear to be inflated properly. I assume that since the rear tires were removed for the brake job, that maybe there was a issue with one of the TP sensors on the rear wheels. I called my service advisor (Cory Lunsford) to see if I could bring the car back in to have someone see if one of the sensors was damaged during the brake job. He advised me that I would have to pay for at least an hour labor (well over $100)! I said that I was not was willing to pay well over $100 if they somehow damaged a sensor during the brake job and called my usual Toyota dealership (Maita) and they told me to bring the car in and they would be happy to take a look at it. I don’t mind paying for needed work (I paid over $300 for the brake job on only one axle!) but I refuse to pay for a something that was caused by one of their own mechanics. I will never step foot in Roseville Toyota again and I am ready to replace my Camry with a new Toyota: Maita here I come! More

Good place friendly stuff Liked what they did good service nice employees. Fast and quality service ....friendly a.a.a.a.a.a.a.a.a.a.a.a Liked what they did good service nice employees. Fast and quality service ....friendly a.a.a.a.a.a.a.a.a.a.a.a More

New car first service Mt first service and nobody asked me if i had any questions or issues with the my new car. There were blanks spaces where the existing tire pressures Mt first service and nobody asked me if i had any questions or issues with the my new car. There were blanks spaces where the existing tire pressures should have been recorded; when asked what they were, the service tech said they were ALL at exactly 28psi, not probable; just say they didn't record them. There is a block checked off for scheduling the next appointment, but nobody asked me to schedule one. More

Very good people and fast service This dealership has always been friendly and efficient , never left here with an issue and I’ve gotten over 20 cars serviced here over the last severa This dealership has always been friendly and efficient , never left here with an issue and I’ve gotten over 20 cars serviced here over the last several years, just a good all around experience and free popcorn and coffee too!! More

Rude, service advisor! Service advisor should take advance customer service development skills on how to treat customer the same way they're treating new car buyinh customer Service advisor should take advance customer service development skills on how to treat customer the same way they're treating new car buyinh customer, they should recognize the service customer needs ask open ended question what maybe needed or want and not assuming that customer know everything the dealership has to offer. More

My service experience with Toyota Roseville Toyota These guys do a great job. I wouldn’t think of taking either of our vehicles (both Highlanders) to any other dealer for service. Fair, honest, and rel These guys do a great job. I wouldn’t think of taking either of our vehicles (both Highlanders) to any other dealer for service. Fair, honest, and reliable. More