Roseville Toyota - Service Center

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On 4-6-2024 I went to Roseville toyota to service my car. Just a regular oil change. Upon their inspection the service department recommended that my front control arm is worn and needs replacing. I agreed t Just a regular oil change. Upon their inspection the service department recommended that my front control arm is worn and needs replacing. I agreed to the service and picked my car up on Monday 4-8-2024. I have beentold that everything was in working order. 2 weeks after that my car starts making a clanking noise, and smoke came out of the tail pipe. My cars dashboard shows a warning to pull over asap due to car not safe to drive. I towed my car back to toyota and told Kyle, my service representative about the problem. The next day he shows me an estimate of $7800 for head gasket repair of my engine. Tells me that it was blown and needs replacing. Two weeks earlier when they had my car in the shop to change the engine oil and filter, they didn't notice anything wrong with my engine. Either they were incompetent or intentionally neglected to warn me of a major issue that could have feveloped into a life threatening. I had been a loyal customer of theirs for many years and am outraged at the poor treatment that I got. I would never trust them again with any repairs, even simple maintenance. More

I like most everything about the service I get here but the prices are getting outrageous. the prices are getting outrageous. More

Time was short, they were thorough no smudges left on my car and very thoughtful. Best in town. car and very thoughtful. Best in town. More

Very friendly crew and very professional! Thanks for taking good care of my car! 🚗. You guys rock! Thanks for taking good care of my car! 🚗. You guys rock! More

Service Department billed 4 services on 9/21/2021 wiping out my Toyoguard Extended warranty. Their service advisor took pictures of my service record showing this occurred. It’s been 2 years and at least 5 out my Toyoguard Extended warranty. Their service advisor took pictures of my service record showing this occurred. It’s been 2 years and at least 5 cases at Toyota and it’s still not resolved. I need my services I purchased the warranty and they stole them billing them all when service was not done. Less than one star I’ve purchased 8 Toyotas in 23 years. Never again. They are the worst. Broke my lug nuts and charged me. Service department bills your warranty when you weren’t even there. More

Everytime i get my service done at Roseville Toyota i am delightfully reminded of the fact that my car, this dealership and its awesome employees are the reason that doing business here is probably the smar delightfully reminded of the fact that my car, this dealership and its awesome employees are the reason that doing business here is probably the smartest purchase i have ever made, The professionalism in this place is unreal, and people genuinely seem to really love their jobs. Im not sure who is running that place, but give that person a raise! Great Job, Thank You! More

I am happy with the service I had for the last two years service and service and More

I have issues with this dealership in the past, that were resolved satisfactory. I just a little concerned that on my last visit (12/12/23) my tire presure light was on, so I figured after they service the v resolved satisfactory. I just a little concerned that on my last visit (12/12/23) my tire presure light was on, so I figured after they service the vehicle, it would be gone, not so. Brought to the attention of my service rep, was told my mechanic would go away, just drive it for a while. This is the second day of driving it for a while, with the light still on, and now I need to plan time to reschedule an appointment. I just feel like it should have been dealt with the first time. Time is something that is precises to me, never knowing what I have left on the clock. More

Service advisor Katlyn was very efficient and kept me informed. Price for repair to transmission seems to be way of out line. informed. Price for repair to transmission seems to be way of out line. More