Roseville Toyota - Service Center

Excellent and professional service I took my Prius here because it was making a loud noise that seemed to be getting worse. They found and fixed the problem and also recommended a servi I took my Prius here because it was making a loud noise that seemed to be getting worse. They found and fixed the problem and also recommended a service. I appreciate that Jonathan took the time to explain the service and it’s importance in terms that I could understand. They were able to finish my car in a very timely manner. I also appreciate that their courtesy shuttle will drop you off and pick you up to bring you back to the dealership. Excellent and professional service was shown at every level. More

Wrong Service Went in for just an oil change. Told it would be about an hour. After an hour was informed that they had drained my transmission fluid on accident. My Went in for just an oil change. Told it would be about an hour. After an hour was informed that they had drained my transmission fluid on accident. My two issues with this. First, I feel that it is a safety issue having such lack of attention to detail. Second, with that happening it turned my wait time from one hour to about three and a half hours. My appointment was scheduled at 7 am and I did that for a reason. After my appointment I had a lot of things I had to take care of so I wanted to get my truck service taken care of and out of the way. With all that said. The service advisor was really great and understanding and did her best keeping me informed. Unfortunately I forgot her name but she had red hair if that’s helpful. Just want to make sure she gets kudos. I won’t stop coming because it was just a mistake but I do feel like it should be noted and corrected. Thank you, Tyler Plant Note: I selected a random employee from below because it required it. More

Replaced windshield molding strip on one side. Molding was replaced and installed and looks great. Work was done while I waited in the comfortable waiting area. It is always a pleasure to deal wi Molding was replaced and installed and looks great. Work was done while I waited in the comfortable waiting area. It is always a pleasure to deal with this particular Toyota service department. Jim Stockman and Adam Kucharek are extremely knowledgeable and a pleasure to work with. More

Regular Oil change Paul my regular service guy was not in on this day and Steve helped me he did a very good job and she helped me for future service needs. Before I Paul my regular service guy was not in on this day and Steve helped me he did a very good job and she helped me for future service needs. Before I owned a Toyota I would have my past cars serviced out in the public somewhere, Aftwr purchasing a Toyota Rav 4 in 2010. I only have it serviced at Roseville Toyota. That way all my service information you have the records of everything that goes on with my car. This makes it very easy when the various milestone maintenance check ups are due. More

Oil change Went in for a routine oil change. All service people were very nice! Enjoyed a free cup of tea while I waited. The only bummer is that it took an hour Went in for a routine oil change. All service people were very nice! Enjoyed a free cup of tea while I waited. The only bummer is that it took an hour and a half. More

Excellent customer service, amenities for customers, we got complementary drinks. Welcomed and felt at home. Neat environment and very friendly, everyone were doing eye service, amenities for customers, we got complementary drinks. Welcomed and felt at home. Neat environment and very friendly, everyone were doing eye contact and asking if we were taken care. More

Steve is fantastic Great job Steve keep up the incredible work. Thank you for being so very dedicated to my satisfaction that you stayed extra late at work. 😊 Great job Steve keep up the incredible work. Thank you for being so very dedicated to my satisfaction that you stayed extra late at work. 😊 More

Recall service Thank you for great service. Professional, easy and quick. Checked in with Chris, he filled out a form and he said he’d call when it was completed. Thank you for great service. Professional, easy and quick. Checked in with Chris, he filled out a form and he said he’d call when it was completed. We got a free ride home and the work was done in a couple of hours Shuttle driver gets five stars! Thank you! More

Wonderful place! Wonderful people! Best service ever. Purchased my vehicle there. Great price! Amazing sales staff! ALL my service is done there and I won’t go anywhere else! Convenient Best service ever. Purchased my vehicle there. Great price! Amazing sales staff! ALL my service is done there and I won’t go anywhere else! Convenient! Great customer service! They really put people first! More

10k Service This was for my 10k mile service and from the time I pulled up until I left, I was greeted and treated extremely well, very professional service and v This was for my 10k mile service and from the time I pulled up until I left, I was greeted and treated extremely well, very professional service and very focused on customer service. Normal service time is about an hour but only took 40 minutes. Roseville Toyota even washed my car for me. I do recommend Roseville Toyota not only for the sales but also for the great service I receive every time. More