2,158 Reviews of Roseville Toyota - Service Center
Free service Getting your car serviced is more enjoyable when you’re given a free drink and popcorn. The cafeteria has many goodies you are able to purchase. Getting your car serviced is more enjoyable when you’re given a free drink and popcorn. The cafeteria has many goodies you are able to purchase. More
Alex attended efficiently Alex got the issue fixed within 90 min. Keep it up. After the service, the back door was not opening. I realized that the service person has switche Alex got the issue fixed within 90 min. Keep it up. After the service, the back door was not opening. I realized that the service person has switched off the 'back-door power button' which is next to glove box. Suggest to check before delivering to the customer. More
Happy Customer I recently moved to Northern California from Southern California and a necessary brake job led me to Roseville Toyota. As soon as I walked into the I recently moved to Northern California from Southern California and a necessary brake job led me to Roseville Toyota. As soon as I walked into the Service Department, I was greeted with smiling faces. I returned the next day for the service and left as a happy and pleased customer. More
No value added Online booking does not provide service package prices. Scheduler did not call back as promised with cost and detail information. Service representati Online booking does not provide service package prices. Scheduler did not call back as promised with cost and detail information. Service representative was not warm and welcoming, rather had an attitude of just having to do their job. No guidance or advice given on service options. Service representative did not call with update as promised. I had to call to check on my vehicle status. I had chosen the more costly option only to come in and find that my vehicle was in good condition and did not need any of that service, yet I was not offered a discount or additional services to offset the cost. In review of my final statement I saw that the service representative took it upon themselves to input that I declined a wash when it was never offered to me. This was even more upsetting when I paid for the higher service that turned out not to be needed. Again at checkout I did not feel like a valued customer. This was my first service since moving to California. My experience was very disappointing especially for the amount I paid. I do not wish to return. More
One stop shop! Derek always goes above and beyond to make sure I always get all my car issues taken care of and in a timely manner. He’s awesome! Derek always goes above and beyond to make sure I always get all my car issues taken care of and in a timely manner. He’s awesome! More
Very pleased I am always treated with respect, which is very important to me. I would never take my car anywhere else. Thank you for always being honest with me. I am always treated with respect, which is very important to me. I would never take my car anywhere else. Thank you for always being honest with me. More
Great service I received great service from Roseville Toyota. They had my car serviced in about an hour. Everything was explained to me and I feel good about having I received great service from Roseville Toyota. They had my car serviced in about an hour. Everything was explained to me and I feel good about having my car serviced ed a t Roseville Toyota. More
Excellent service Appointment was on time and service was performed within the designated time for oil change and tire repair. Service person notified me of a few oth Appointment was on time and service was performed within the designated time for oil change and tire repair. Service person notified me of a few other items that needed attention and I agreed. Air conditioning filter and windshield wipers which I knew also needed replacing was taken care of. Thanks for the excellent service. More
Awesome service Jim and the shuttle crew were great and the time I was given for the completion of the work was very accurate. I had a pleasant experience. Jim and the shuttle crew were great and the time I was given for the completion of the work was very accurate. I had a pleasant experience. More
Maintenance Checkup The staff at Roseville Toyota were very polite and treated me like family. My Toyota Tacoma truck was done within the time frame suggested. I have alw The staff at Roseville Toyota were very polite and treated me like family. My Toyota Tacoma truck was done within the time frame suggested. I have always had great service at Roseville Toyota. THANKS. More