Roseville Toyota - Service Center

I had to take my truck in for just annual check ups, and maybe new tires because it had been a long time since they were changed, and the staff were very helpful. I personally worked/spoke with Elmer and Al maybe new tires because it had been a long time since they were changed, and the staff were very helpful. I personally worked/spoke with Elmer and Alex. Honestly, I was worried about going to a car dealership by myself because I know very little about cars and I knew it would be really easy for someone to rip me off, but these two were great. They were honest with me about what I should do and where, to save money and were patient when I asked them to repeat/explain almost everything they said. I really appreciate their honesty and patience, and I told them that, and they said they just truly wanted to help the customers find the best, cheapest solutions that they could. I will recommend Roseville Toyota to anyone for the honest nature that their employees have. This is also not the first time I was given considerate and patient service here. Thank you Alex and Elmer, and the rest of the staff too. More

Great service and advice. I trust roseville Toyota to provide good service. I highly recommend them. I've been using Roseville Toyota for over 20 years. provide good service. I highly recommend them. I've been using Roseville Toyota for over 20 years. More

Good customer service always very informative just better improvement on Uber service I would recommend your service department. That’s really all I have to say improvement on Uber service I would recommend your service department. That’s really all I have to say More

Great, friendly, helpful, have purchased 2 cars with Roseville Toyota and would again,the car was done at time given, and over all a A+. Roseville Toyota and would again,the car was done at time given, and over all a A+. More

First time in with Sequoia. Conor, my consultant did a great job explaining everything to me, and kept me advised of things along the way. Great service! great job explaining everything to me, and kept me advised of things along the way. Great service! More

Great service. Explained everything to us. Everyone very friendly and helpful. Price a little high but service rep gave a little discount so that helped. friendly and helpful. Price a little high but service rep gave a little discount so that helped. More

Hello,I unfortunately didn't have the best experience. I Hello, I unfortunately didn't have the best experience. I was treated unfairly (racial profiling) with the staff who check you out for your car from Hello, I unfortunately didn't have the best experience. I was treated unfairly (racial profiling) with the staff who check you out for your car from service/parts. I am a black woman and there were two clients ahead of me who weren't black. I also was not acknowledged by the lady working the kiosk for checking out. I also received my car last when I was ahead of another customer. When my car arrived I was asked to show my paper confirming the number (in order to receive my car). If the young lady was following protocol by confirming that is totally fine but the issue is, the other two clients were not asked e same questions. They were confronted with the words "is this your car, is the camry for you" . I then asked that same lady (who didn't help me) "is that protocal for you guys to confirm the numbers/paperwork etc.?" She replied " oh yes we have to ask everyone because there were incidents where other people (relatives) drove off with their uncles car etc. (she was referencing an incident). I then replied " how come the other to clients who got their car prior to me were not asked those questions?" She then replied " oh uhh I its because I thought he looked familiar I seen his face", but she did this with both customers. She then goes on apologizing and said they are supposed to. I felt uncomfortable and felt I was being racially profiled by your staff. I was a bit bothered that I ended up having to give my money away to an establishment who treats minorities this way. I won't be returning unfortunately due to this experience as well. I know it may not seem like "a big deal" but this it is something that us minorities have to sadly face on a daily basis throughout this nation. They should be told they need to follow protocol and follow that accordingly to all races and treating everyone fair, otherwise it is going to hurt the business/loss of customers. More

I was pleased with the service they provided! Great fast I was pleased with the service they provided! Great fast and easy service! My advisor was Micheal North he’s very polite and funny! Highly recommend I was pleased with the service they provided! Great fast and easy service! My advisor was Micheal North he’s very polite and funny! Highly recommend More

Very thorough service - nothing overlooked.good Very thorough service - nothing overlooked. good turnaround time Will be making them my “go-to” source for all service. Also very good COVID precau Very thorough service - nothing overlooked. good turnaround time Will be making them my “go-to” source for all service. Also very good COVID precautions used More

Always have both my Toyotas serviced at Roseville Toyota. They are always busy so always call and make an appointment.with the appointment you get in and on time They are always busy so always call and make an appointment.with the appointment you get in and on time More