2,158 Reviews of Roseville Toyota - Service Center
Clean, customer friendly, outstanding reception crew upon arrival. Awesome customer service rep. Reasonable service charge, fast 60k service on Prius. Could not ask for a better service experience. arrival. Awesome customer service rep. Reasonable service charge, fast 60k service on Prius. Could not ask for a better service experience. More
Great service! Kyle was very helpful and he is always willing to help when I have any questions on my service appointment. I Highly recommended willing to help when I have any questions on my service appointment. I Highly recommended More
Chris Martinez squeezed me in as a walk-in when something unexpectedly went wrong with my car. I am grateful to have had it fixed in just a few hours. unexpectedly went wrong with my car. I am grateful to have had it fixed in just a few hours. More
Sales person Jose was fantastic and knowledgeable also Sami Shrestha both were able to help us get the car we need and affordable for us. Sami Shrestha both were able to help us get the car we need and affordable for us. More
Chris Martinez is always very helpful and is a very knowledgeable service advisor. He has always been attentive to my needs. He also is a very patient listener. knowledgeable service advisor. He has always been attentive to my needs. He also is a very patient listener. More
Jason, in service department, is very friendly, personable and helpful. Great service! I will return for maintenance on my vehicle. I love Toyota’s. Thx personable and helpful. Great service! I will return for maintenance on my vehicle. I love Toyota’s. Thx More
The Roseville Toyota dealer has been Very efficient in their service. The customer service is always attentive and thorough. I always enjoy their positive disposition. their service. The customer service is always attentive and thorough. I always enjoy their positive disposition. More
Roseville is my favorite dealership to service my car. I travel 50 miles passing other dealerships to get the best service I have ever had. travel 50 miles passing other dealerships to get the best service I have ever had. More
Unfortunately, I wish I had better things to say about this dealership. The best thing about it is the one Service Advisor who has been the kindest to me. It's not his fault that his technicians do poor w this dealership. The best thing about it is the one Service Advisor who has been the kindest to me. It's not his fault that his technicians do poor work. All i know is that every single time I have taken my car into this dealership, I have gotten it back in worse condition than when I brought it in. Not just once either... Every single time, and i really do hate to say this because some of their employees, Steve Wenham, work extremely hard, going up and above for every person who he comes across. But not their technicians. They like to say that they do a full 17 point inspection every time... But it's a lie. They simply glance over the car and will point out only the obvious, rather than taking the time to actually DO their job. Which is incredibly disappointing. Not to mention its destroying my only means of transportation to and from work, which i HAVE to have in order to LITERALLY survive. So that's my take on this dealership. Thats the 100% truth. Might be harsh, but at least I'm honest. More
Everytime we go in to have our regular service done, Toyota seems to nickel-and-dime us. The past couple of visits, we were told repairs needed to be done totaling $4,260. We were either able to repair Toyota seems to nickel-and-dime us. The past couple of visits, we were told repairs needed to be done totaling $4,260. We were either able to repair things ourselves or take the car to a local small auto business. Total cost of labor and parts...$1,209. HUGE markups at Roseville Toyota. Guess they need helping paying for their fancy buildings and coffee shop. Not by us though. SUPPORT YOUR LOCAL SMALL AUTO BUSINESSES 👍 More