Roseville Toyota - Service Center

The Roseville Toyota dealer has been Very efficient in their service. The customer service is always attentive and thorough. I always enjoy their positive disposition. their service. The customer service is always attentive and thorough. I always enjoy their positive disposition. More

Roseville is my favorite dealership to service my car. I travel 50 miles passing other dealerships to get the best service I have ever had. travel 50 miles passing other dealerships to get the best service I have ever had. More

Unfortunately, I wish I had better things to say about this dealership. The best thing about it is the one Service Advisor who has been the kindest to me. It's not his fault that his technicians do poor w this dealership. The best thing about it is the one Service Advisor who has been the kindest to me. It's not his fault that his technicians do poor work. All i know is that every single time I have taken my car into this dealership, I have gotten it back in worse condition than when I brought it in. Not just once either... Every single time, and i really do hate to say this because some of their employees, Steve Wenham, work extremely hard, going up and above for every person who he comes across. But not their technicians. They like to say that they do a full 17 point inspection every time... But it's a lie. They simply glance over the car and will point out only the obvious, rather than taking the time to actually DO their job. Which is incredibly disappointing. Not to mention its destroying my only means of transportation to and from work, which i HAVE to have in order to LITERALLY survive. So that's my take on this dealership. Thats the 100% truth. Might be harsh, but at least I'm honest. More

Everytime we go in to have our regular service done, Toyota seems to nickel-and-dime us. The past couple of visits, we were told repairs needed to be done totaling $4,260. We were either able to repair Toyota seems to nickel-and-dime us. The past couple of visits, we were told repairs needed to be done totaling $4,260. We were either able to repair things ourselves or take the car to a local small auto business. Total cost of labor and parts...$1,209. HUGE markups at Roseville Toyota. Guess they need helping paying for their fancy buildings and coffee shop. Not by us though. SUPPORT YOUR LOCAL SMALL AUTO BUSINESSES 👍 More

Was great to work with explaining everything, me and my wife walk out feeling satisfied with the entire team I would totally recommend to others. wife walk out feeling satisfied with the entire team I would totally recommend to others. More

Very disappointed. 0.5/10 would not recommend. Horrible customer service. They were harassing me with phone calls and even CALLED MY WORK. Which is a hospital, by the way. My boss had to tell them to stop customer service. They were harassing me with phone calls and even CALLED MY WORK. Which is a hospital, by the way. My boss had to tell them to stop calling work because it’s a medical setting. None of them wear masks properly. So if you want to catch covid, feel free to take a trip here. Just make sure they don’t take advantage of you. Because you know, they definitely tend to do that. More

Kyle is very professional with the customer. He explains all the work that needs to be done on your vehicle. He is an outstanding employee all the work that needs to be done on your vehicle. He is an outstanding employee More

My first time using this dealership and I couldn’t of been moor happy Paul the best. The battery was in stock and they got me in and out. been moor happy Paul the best. The battery was in stock and they got me in and out. More

They are fast, friendly, thorough, and always go above and beyond to serve you. I have had multiple Toyota’s and been in for service many times. Every visit I encounter positive, happy employees who appea and beyond to serve you. I have had multiple Toyota’s and been in for service many times. Every visit I encounter positive, happy employees who appear to enjoy their job. This visit they provided transportation both ways at no charge. Great! More

Excellent service with friendly and professional attitude from my Adviser Jason Lipman. See you next service. Job was completed ahead of promised schedule. Keep up the good work..!! from my Adviser Jason Lipman. See you next service. Job was completed ahead of promised schedule. Keep up the good work..!! More