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Roseville Toyota - Service Center

Roseville, CA

4.3
2,152 Reviews

2,152 Reviews of Roseville Toyota - Service Center

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October 12, 2021

Molly was fantastic. She was knowledgeable and explained everything very well. Very courteous and a pleasure to work with. A great experience. More

by cphelps50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Molly
Oct 12, 2021 -

Roseville Toyota responded

Thank you for sharing so many kind words about Molly! We are delighted to hear that she made your service visit a positive one. - Roseville Toyota team

October 12, 2021

Very friendly, good customer service and responsibilities for research to find out the cars issue . Thank You, More

by Tran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander
Oct 12, 2021 -

Roseville Toyota responded

Thank you so much, Tran! It's our pleasure to assist you and we are grateful to have you as a Roseville Toyota customer.

October 06, 2021

Great customer support . Informative staff. I would Great customer support . Informative staff. I would recommend any one to go there . Very easy access More

by PK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Roseville Toyota responded

Feedback like yours lets us know that we're making all the right moves. Thank you for choosing Roseville Toyota and we hope to assist with your service needs again down the road. Take care!

September 28, 2021

Conner is a great service advisor. Professional and Knowledgeable. Always gives great and expert advice More

by ldsustaire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Conner Egan
Sep 28, 2021 -

Roseville Toyota responded

We're glad you have confidence in our team! Thank you for taking the time to review us - we hope to see you back again down the road! - the Roseville Toyota staff

September 28, 2021

Great Dealership, great service and very friendly service staff. Paul was great! He helped us cut costs! More

by Ms.Kitty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
Sep 29, 2021 -

Roseville Toyota responded

We are happy to hear that you had such a successful experience working with Paul and the Roseville Toyota team. Thanks for stopping by!

September 27, 2021

Service was greatExcellent turn around time for work Service was great Excellent turn around time for work scope Always friendly Always use Toyota service More

by Djsherrer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Payton
Sep 27, 2021 -

Roseville Toyota responded

We aim to exceed our guest's expectations at every visit! We look forward to our next chance to provide you exceptional service with a smile at Roseville Toyota and wish you safe travels on the road ahead!

September 25, 2021

First scheduled 5000 mile maintenance on our Highlander went flawlessly. Roseville Toyota is a large dealership, extremely clean, and well staffed. My service writer was Molly Kennedy and it was a pleasur More

by JAELLERING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Molly Kennedy
Sep 27, 2021 -

Roseville Toyota responded

Thank you for trusting us with your business and your Toyota Highlander! We are so happy to hear that Molly and the team delivered a five-star experience and we look forward to working with you again next time. Safe travels from all of us at Roseville Toyota!

September 22, 2021

Fast, professional service. They don’t try to upsell you service you don’t need but are sure that your car is safe. Waiting area has a nice cafe and the free Peet’s coffee is an added plus. More

by niteowl446
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Sep 24, 2021 -

Roseville Toyota responded

It means a lot that you are a happy Roseville Toyota customer! Thank you for your business and your terrific review. We look forward to working with you next time!

September 08, 2021

Appointments are easy to make. The advisor was knowledgeable and friendly. They offered me a ride home and back. My car was ready on time. Everything went smoothly. I am completely satisfied! More

by stankotom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cole Anderson
Sep 24, 2021 -

Roseville Toyota responded

We strive to make the service experience as easy and efficient as possible for our guests and it is terrific that we hit the mark during your visit! Thank you for choosing Roseville Toyota and for taking the time to leave us a review. Drive safely!

August 24, 2021

Was hung up on by SA. Told made up information about how the bumper “floats” on my p/u and can’t be adjusted. Vehicle kept 7 hours for a .6 hour job. More

by 1000percenthate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Koontz
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