Roseville Toyota - Service Center

Ever since I have worked with Jeannine McElroy at Roseville Toyota I have felt that the customer service has been nothing but excellent. Jeannine is very professional, efficient and proactive about m Roseville Toyota I have felt that the customer service has been nothing but excellent. Jeannine is very professional, efficient and proactive about my car's service needs. I feel that the work is done is excellent and that there is no extra work being done that doesn't need to be done. If every service representative were like her, going in for car repairs would be a non-stressful experience because you would know that only the work that was needed would be done and you would not be taken for a ride about additional repairs and parts you don't need. It's nice to have that peace of mind. It's also nice that she is a woman because I can talk to her person to person and avoid all the "I'm the man and I know more about cars than you do" attitude that I often get when I deal with male service personnel. More

Jeannine has done a Fantastic Job at servicing my car! She is one of the reasons I return to this dealership! I have recommended friends to get their cars serviced and to ask for Jeannine. I have also rec She is one of the reasons I return to this dealership! I have recommended friends to get their cars serviced and to ask for Jeannine. I have also recommended they see her if they want to buy an new car! More

Jeannine Mcelroy provided me with excellent customer service above and beyond my expectations. I have had my car serviced from you before with no complaints, but she was exceptional. Jeannine made sur service above and beyond my expectations. I have had my car serviced from you before with no complaints, but she was exceptional. Jeannine made sure that my needs were met (she provided great and speedy service), explained concisely the needs of my car, and special incentives (tires price match with free rotation/brake inspection) that i was unaware of. More

We use this dealership for many years but last four years it was great pleasure to work with Jeannine McElroy. She is very professional, knowledgeable, kind, and attentive. We always get the best service for it was great pleasure to work with Jeannine McElroy. She is very professional, knowledgeable, kind, and attentive. We always get the best service for our cars. Actually Jeannine is doing more then regular customer as we are would expect from any auto service. More

Wow! I am blown away by the service and care I received; at first from Jeannine, then Cole helping me get my engine problems covered by the 60K warranty even though I was 545 miles over... Randy, Cole, Jean at first from Jeannine, then Cole helping me get my engine problems covered by the 60K warranty even though I was 545 miles over... Randy, Cole, Jeannine and the rest are why I'm a Toyota client for life. I had a Ford, and just after 60K the tranny went out and they wouldn't help me out. you all made it happen for me with Toyota. I have already told several people, and I'll tell everyone I see during the holdiay season and beyond how amazing Rosevill Toyota Service is. On behalf of my family, I truly thank you. Erik Carlson More