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Roseville Toyota - Service Center

Roseville, CA

4.3
2,152 Reviews

2,152 Reviews of Roseville Toyota - Service Center

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January 23, 2018

Derek A is so helpful! I’ve been taking my Camry to Roseville Toyota for about 2 years now and Derek (in the service dept), is always there to help. He’s friendly, knowledge More

by YEWANDE09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Adams
January 23, 2018

Factory service. Great service in a timely manner. Also went the extra mile to sync my phone and car. All arranged by Adam k., Service advisor. Excellent! More

by JUDYANDPETEMARCHI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Kucharek
January 23, 2018

shame shame Suspicious that I was first told 2-3 day repair, at least 16 hours of labor and $2500 until I mentioned I had an extended warranty then it became a 1 More

by STINGHER2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service employee not listed and I'd like to be ANONYMOUS
Jan 23, 2018 -

Roseville Toyota responded

I would like to speak to you about your experience here at Roseville Toyota. I apologize for any inconvenience and misunderstanding and would like to get more details regarding your experience. It is important so we can address any issues that we may have with our employees. Please contact me at your convenience. Cole Anderson Service Manager 916-774-4847 colea@rosevilletoyota.com

Jan 31, 2018 -

STINGHER2 responded

I sent you an email Cole on January 25th, almost a week ago, you never responded. Clearly you're not interested in my experience at Roseville Toyota or providing exception customer service to everyone.

Jan 31, 2018 -

Roseville Toyota responded

I apologize for no response, however, it seems that something must have happened as I did not see your email? I went back and looked again at everything I received on the 25th and could not find it? Would you be able to either resend it or better yet, give me a call at either my desk or personal cell phone. I would very much like to talk to you regarding this. Cole Anderson colea@rosevilletoyota.com 916-774-4847 Desk 916-257-4658 Cell

January 23, 2018

Connor was excellent Connor was knowledgeable, helpful and courteous. He was professional and a great asset to your dealership. It is no wonder that you'd dealership is do More

by Carolyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor egan
January 23, 2018

Adam is the real reason I go here. I trust Adam to be honest, straightforward, and accommodating with me and my car. I always appreciate his hard work and his attitude, and his willingn More

by SOLIDROBOT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Kucharek
January 22, 2018

Always a great experience! Professional, kind, helpful, and straightforward. What more could you ask for? They work hard and they take great care of any vehicle that is brought More

by EricAdams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Lunsford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dallas and Jacob
January 22, 2018

I certainly will ask for Cory for my next visit. I was given an explanation on ALL of the items that needed attention on my Avalon--none of which I'd brought the car in for!-- and he was patient with More

by CLKANE4160
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cory Lunsford
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2018

Brake light I have always receive above excellent service from Roseville Toyota. I cannot complaint about anything. I hope one day I could do a commercial telling More

by ORMETAG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2018

Great service Came in for an oil change with my 3 year old son who like all 3year olds gets antsy very quickly. The service advisor got us in and out in less than a More

by JOJOBEAN678
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bekah Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Wenham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole Anderson, Darrell Dela Torre, Shane Oneill, Jim Stockman, Paul Hernandez
January 21, 2018

Very satisfied Prompt service and staffs are nice and helpful. Paul was very good in explaining the service and repair needed for my car and helped me with my decis More

by Liz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Koontz, Josh from shuttle service
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